Anastacia Luna
Summary
Determined and Hardworking Administrative Clerk that excels at multitasking and following instructions to achieve company goals and meet necessary deadlines. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Administrative Office Clerk
United Towing
03.2022 - Current
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Audited timesheets and payroll records for accuracy.
- Processed manual checks for employees in accordance with company policies.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Input data into spreadsheets and databases.
- Utilized office management software to record and track customer information.
General Merchandise Associate
Target
08.2021 - 02.2022
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Stocked designated items on shelves, end caps and displays.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Updated merchandise pricing to match new values and special promotional rates.
Front Desk Associate
Main Event
09.2020 - 07.2021
- Maintained cleanliness and organization of front desk area.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions about their first visit at the location.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Issued tickets to customers and collected payment and fees for desired services.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Retail Sales Associate
Fashion House
07.2019 - 09.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Hastings High School
Houston, TX06.2021
Skills
- Administrative Support
- Prioritization
- File Maintenance
- Database Entry
- Customer Service
- Microsoft Office
- Spanish Fluency
- Order Fulfillment
- Suggestive Selling
- Time Management
- Dedicated Team Player
- Organization Skills
Timeline
Administrative Office Clerk
United Towing
03.2022 - Current
General Merchandise Associate
Target
08.2021 - 02.2022
Front Desk Associate
Main Event
09.2020 - 07.2021
Retail Sales Associate
Fashion House
07.2019 - 09.2020
High School Diploma -
Hastings High School