Summary
Overview
Work History
Education
Skills
Timeline
Generic

ANASTACIA MANSHIP

Indianapolis,IN

Summary

I have had the opportunity to work in various professional roles and cultivate multiple skills throughout my career. With a diverse background in different industries and positions, I have acquired a strong set of transferrable skills, including adaptability, problem-solving, and effective communication. I bring a versatile perspective to any organization, coupled with a track record of successfully adapting to new challenges and delivering results.

Overview

10
10
years of professional experience

Work History

General Contractor's Helper

UrbanUp Construction
01.2020 - Current
  • Ordered and purchased building materials for site construction.
  • Issued purchase orders and coded invoices for payment to verify contractor billings.
  • Worked alongside contractor to establish timelines for constructions projects and provided quality and cost control on various projects.
  • Excellent communication skills when dealing with customers on project details.
  • Highly detail-oriented approach providing quality results within budget constraints.
  • Ability to lift heavy objects up to 65lbs. without assistance.
  • Mopped, brushed and spread paints, cleaning solutions and compounds over surfaces to clean and provide protection.
  • Proficiently operated power tools such as saws, drills and sanders to complete construction tasks.
  • Able to identify potential problems before they become costly mistakes.
  • Managed home renovation projects on time and within budget.

Home Health Aide

Home Instead Senior Care
05.2019 - 09.2019
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Administered medication as directed by physician.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.

Customer Service Representative

TruGreen
01.2019 - 05.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Updated account information to maintain customer records.
  • Educated customers about product options to exceed their experience
  • Received and processed checks and credit payments
  • Answered phone calls from customers across the US answering questions about their accounts and due dates for service.
  • Escalated issues as necessary to make sure customer service went to the full extent of giving the consumer the best possible results quickly.

General Laborer

AMPM Solutions LLC
11.2017 - 02.2019
  • Performed general cleaning tasks.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • moved from various job locations to provide painting, caulking, landscaping, hanging drywall, hauling materials

Upscale Security Officer

G4S Secure Solutions USA
10.2016 - 06.2017
  • Trained new team members on organization-specific protocols, best practices for observing and reporting incidents, and upholding professional standards as upscale security officers.
  • Assisted in the development of comprehensive security plans for high-profile clients and events.
  • Safeguarded sensitive information by adhering to strict confidentiality protocols when handling client data or documents.
  • Enhanced event security by collaborating closely with event coordinators to understand specific requirements for each occasion.
  • Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
  • Answered alarms and investigated disturbances.
  • Checked paperwork and ID's for outgoing Semi's to verify proper amount of outgoing shipments.
  • Performing proper 28-point Semi truck and trailer inspections to make sure Trailer and materials are safe and secure.
  • Making proper copies of all paperwork for drivers and company filing system.

Parcel Sorter

FedEx Smartpost
11.2013 - 02.2014
  • Assisted co-workers whenever possible
  • Exceeded expected scanning rates
  • Loaded products weighing up to 70 pounds onto trailers for delivery
  • Moved freight, stock and other materials to and from storage and production areas and loading docks
  • Tagged all inbound merchandise with receiving date
  • Unloaded cargo from truck with hand trucks and pallet jacks
  • Swept floors and stored equipment at the end of each shift
  • Loaded and unloaded ship cargo
  • Attached identifying tags to containers.

Waitress

Mother's Table
08.2013 - 09.2013
  • Consistently provided professional, friendly and engaging service
  • Skillfully promoted items on beverage lists and restaurant specials
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
  • Displayed enthusiasm and knowledge about the restaurant's menu and products
  • Set dining tables according to type of event and service standards
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests
  • Provided friendly and attentive service
  • Continually monitored dining rooms for seating availability, service, safety and well-being of guests.

Education

GED - General Education

Ben Davis High School / Caring and Sharing GED Center
Indianapolis, Indiana
01.2013

Skills

  • Thrives in fast-paced environment
  • Committed team player
  • Lifts and carries up to 65 lbs
  • Courteous, professional demeanor
  • Problem Solving
  • Flexible schedule capability
  • Fast learner
  • Exceptional customer service
  • Fashion knowledge
  • Adapt to diverse groups
  • Excellent people skills
  • Problem-solving skills
  • Time Management

Timeline

General Contractor's Helper

UrbanUp Construction
01.2020 - Current

Home Health Aide

Home Instead Senior Care
05.2019 - 09.2019

Customer Service Representative

TruGreen
01.2019 - 05.2019

General Laborer

AMPM Solutions LLC
11.2017 - 02.2019

Upscale Security Officer

G4S Secure Solutions USA
10.2016 - 06.2017

Parcel Sorter

FedEx Smartpost
11.2013 - 02.2014

Waitress

Mother's Table
08.2013 - 09.2013

GED - General Education

Ben Davis High School / Caring and Sharing GED Center
ANASTACIA MANSHIP