ANASTACIA MANSHIP
Indianapolis,IN
Summary
I have had the opportunity to work in various professional roles and cultivate multiple skills throughout my career. With a diverse background in different industries and positions, I have acquired a strong set of transferrable skills, including adaptability, problem-solving, and effective communication. I bring a versatile perspective to any organization, coupled with a track record of successfully adapting to new challenges and delivering results.
Overview
10
10
years of professional experience
Work History
General Contractor's Helper
UrbanUp Construction
Indianapolis, IN
01.2020 - Current
- Ordered and purchased building materials for site construction.
- Issued purchase orders and coded invoices for payment to verify contractor billings.
- Worked alongside contractor to establish timelines for constructions projects and provided quality and cost control on various projects.
- Excellent communication skills when dealing with customers on project details.
- Highly detail-oriented approach providing quality results within budget constraints.
- Ability to lift heavy objects up to 65lbs. without assistance.
- Mopped, brushed and spread paints, cleaning solutions and compounds over surfaces to clean and provide protection.
- Proficiently operated power tools such as saws, drills and sanders to complete construction tasks.
- Able to identify potential problems before they become costly mistakes.
- Managed home renovation projects on time and within budget.
Home Health Aide
Home Instead Senior Care
Indianapolis, IN
05.2019 - 09.2019
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Administered medication as directed by physician.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Customer Service Representative
TruGreen
Fishers, IN
01.2019 - 05.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Educated customers about product options to exceed their experience
- Received and processed checks and credit payments
- Answered phone calls from customers across the US answering questions about their accounts and due dates for service.
- Escalated issues as necessary to make sure customer service went to the full extent of giving the consumer the best possible results quickly.
General Laborer
AMPM Solutions LLC
Atlanta, IN
11.2017 - 02.2019
- Performed general cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- moved from various job locations to provide painting, caulking, landscaping, hanging drywall, hauling materials
Upscale Security Officer
G4S Secure Solutions USA
Indianapolis, IN
10.2016 - 06.2017
- Trained new team members on organization-specific protocols, best practices for observing and reporting incidents, and upholding professional standards as upscale security officers.
- Assisted in the development of comprehensive security plans for high-profile clients and events.
- Safeguarded sensitive information by adhering to strict confidentiality protocols when handling client data or documents.
- Enhanced event security by collaborating closely with event coordinators to understand specific requirements for each occasion.
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
- Answered alarms and investigated disturbances.
- Checked paperwork and ID's for outgoing Semi's to verify proper amount of outgoing shipments.
- Performing proper 28-point Semi truck and trailer inspections to make sure Trailer and materials are safe and secure.
- Making proper copies of all paperwork for drivers and company filing system.
Parcel Sorter
FedEx Smartpost
11.2013 - 02.2014
- Assisted co-workers whenever possible
- Exceeded expected scanning rates
- Loaded products weighing up to 70 pounds onto trailers for delivery
- Moved freight, stock and other materials to and from storage and production areas and loading docks
- Tagged all inbound merchandise with receiving date
- Unloaded cargo from truck with hand trucks and pallet jacks
- Swept floors and stored equipment at the end of each shift
- Loaded and unloaded ship cargo
- Attached identifying tags to containers.
Waitress
Mother's Table
08.2013 - 09.2013
- Consistently provided professional, friendly and engaging service
- Skillfully promoted items on beverage lists and restaurant specials
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Set dining tables according to type of event and service standards
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Provided friendly and attentive service
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
Education
GED - General Education
Ben Davis High School / Caring and Sharing GED Center
Indianapolis, Indiana01.2013
Skills
- Thrives in fast-paced environment
- Committed team player
- Lifts and carries up to 65 lbs
- Courteous, professional demeanor
- Problem Solving
- Flexible schedule capability
- Fast learner
- Exceptional customer service
- Fashion knowledge
- Adapt to diverse groups
- Excellent people skills
- Problem-solving skills
- Time Management
Timeline
General Contractor's Helper
UrbanUp Construction
01.2020 - Current
Home Health Aide
Home Instead Senior Care
05.2019 - 09.2019
Customer Service Representative
TruGreen
01.2019 - 05.2019
General Laborer
AMPM Solutions LLC
11.2017 - 02.2019
Upscale Security Officer
G4S Secure Solutions USA
10.2016 - 06.2017
Parcel Sorter
FedEx Smartpost
11.2013 - 02.2014
Waitress
Mother's Table
08.2013 - 09.2013
GED - General Education
Ben Davis High School / Caring and Sharing GED Center