ANASTACIA MANSHIP
Indianapolis,IN
Summary
I have had the opportunity to work in various professional roles and cultivate multiple skills throughout my career. With a diverse background in different industries and positions, I have acquired a strong set of transferrable skills, including adaptability, problem-solving, and effective communication. I bring a versatile perspective to any organization, coupled with a track record of successfully adapting to new challenges and delivering results.
Overview
10
10
years of professional experience
Work History
General Contractor's Helper
UrbanUp Construction
01.2020 - Current
- Ordered and purchased building materials for site construction.
- Issued purchase orders and coded invoices for payment to verify contractor billings.
- Worked alongside contractor to establish timelines for constructions projects and provided quality and cost control on various projects.
- Excellent communication skills when dealing with customers on project details.
- Highly detail-oriented approach providing quality results within budget constraints.
- Ability to lift heavy objects up to 65lbs. without assistance.
- Mopped, brushed and spread paints, cleaning solutions and compounds over surfaces to clean and provide protection.
- Proficiently operated power tools such as saws, drills and sanders to complete construction tasks.
- Able to identify potential problems before they become costly mistakes.
- Managed home renovation projects on time and within budget.
Home Health Aide
Home Instead Senior Care
05.2019 - 09.2019
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Administered medication as directed by physician.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Customer Service Representative
TruGreen
01.2019 - 05.2019
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Educated customers about product options to exceed their experience
- Received and processed checks and credit payments
- Answered phone calls from customers across the US answering questions about their accounts and due dates for service.
- Escalated issues as necessary to make sure customer service went to the full extent of giving the consumer the best possible results quickly.
General Laborer
AMPM Solutions LLC
11.2017 - 02.2019
- Performed general cleaning tasks.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- moved from various job locations to provide painting, caulking, landscaping, hanging drywall, hauling materials
Upscale Security Officer
G4S Secure Solutions USA
10.2016 - 06.2017
- Trained new team members on organization-specific protocols, best practices for observing and reporting incidents, and upholding professional standards as upscale security officers.
- Assisted in the development of comprehensive security plans for high-profile clients and events.
- Safeguarded sensitive information by adhering to strict confidentiality protocols when handling client data or documents.
- Enhanced event security by collaborating closely with event coordinators to understand specific requirements for each occasion.
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
- Answered alarms and investigated disturbances.
- Checked paperwork and ID's for outgoing Semi's to verify proper amount of outgoing shipments.
- Performing proper 28-point Semi truck and trailer inspections to make sure Trailer and materials are safe and secure.
- Making proper copies of all paperwork for drivers and company filing system.
Parcel Sorter
FedEx Smartpost
11.2013 - 02.2014
- Assisted co-workers whenever possible
- Exceeded expected scanning rates
- Loaded products weighing up to 70 pounds onto trailers for delivery
- Moved freight, stock and other materials to and from storage and production areas and loading docks
- Tagged all inbound merchandise with receiving date
- Unloaded cargo from truck with hand trucks and pallet jacks
- Swept floors and stored equipment at the end of each shift
- Loaded and unloaded ship cargo
- Attached identifying tags to containers.
Waitress
Mother's Table
08.2013 - 09.2013
- Consistently provided professional, friendly and engaging service
- Skillfully promoted items on beverage lists and restaurant specials
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Displayed enthusiasm and knowledge about the restaurant's menu and products
- Set dining tables according to type of event and service standards
- Demonstrated genuine hospitality while greeting and establishing rapport with guests
- Provided friendly and attentive service
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
Education
GED - General Education
Ben Davis High School / Caring and Sharing GED Center
Indianapolis, Indiana01.2013
Skills
- Thrives in fast-paced environment
- Committed team player
- Lifts and carries up to 65 lbs
- Courteous, professional demeanor
- Problem Solving
- Flexible schedule capability
- Fast learner
- Exceptional customer service
- Fashion knowledge
- Adapt to diverse groups
- Excellent people skills
- Problem-solving skills
- Time Management
Timeline
General Contractor's Helper
UrbanUp Construction
01.2020 - Current
Home Health Aide
Home Instead Senior Care
05.2019 - 09.2019
Customer Service Representative
TruGreen
01.2019 - 05.2019
General Laborer
AMPM Solutions LLC
11.2017 - 02.2019
Upscale Security Officer
G4S Secure Solutions USA
10.2016 - 06.2017
Parcel Sorter
FedEx Smartpost
11.2013 - 02.2014
Waitress
Mother's Table
08.2013 - 09.2013
GED - General Education
Ben Davis High School / Caring and Sharing GED Center