Anastacia Riley
Salem
Summary
Dynamic Quality Assurance Lead with extensive experience at Chelten House Products, driving process improvements and enhancing product quality. Expert in statistical process control and defect analysis, fostering a culture of continuous improvement. Proven team leader with strong communication skills, mentoring junior staff to elevate quality standards and operational efficiency.
Overview
9
9
years of professional experience
Work History
Quality Assurance Lead
Chelten House Products
07.2024 - Current
- Led quality assurance initiatives to ensure compliance with industry standards and regulations.
- Developed and implemented testing protocols for new product launches to enhance quality outcomes.
- Mentored junior QA team members, fostering skill development and knowledge sharing.
- Analyzed defect trends to identify root causes and implement corrective actions effectively.
- Collaborated with cross-functional teams to streamline processes and improve product quality.
- Conducted regular audits of production processes to maintain adherence to quality benchmarks.
- Utilized statistical process control tools to monitor performance metrics and drive improvements.
- Established training programs focusing on quality practices, enhancing overall team competency.
- Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
- Collaborated with cross-functional teams to ensure seamless integration of QA efforts into product development lifecycle.
- Identified process gaps and implemented corrective actions, resulting in higher efficiency and reduced error rates.
- Improved customer satisfaction with high-quality products through meticulous QA processes.
- Coached and motivated Number-person QA team to develop competencies.
- Delivered timely and accurate reports on test results, facilitating informed decision-making for product improvements.
- Managed testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution.
- Communicated directly with QA team to resolve user-reported problems and questions.
- Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
- Identified potential product risks and developed plans to mitigate or eliminate hazards.
- Supported development of materials, aids and curriculum to direct staff in procedures and operations.
- Conducted regular audits of testing environments to maintain accuracy and consistency across all test scenarios.
- Incorporated delivery requirements into planning of testing schedules.
Quality Assurance Technician
Chelten House Products
11.2023 - 07.2024
- Conducted routine inspections to ensure product quality and compliance with safety standards.
- Documented inspection results, identifying defects and ensuring corrective actions were implemented.
- Collaborated with production teams to troubleshoot quality issues and enhance operational efficiency.
- Utilized statistical process control tools to monitor manufacturing processes and maintain product consistency.
- Assisted in developing and implementing quality assurance protocols to improve overall product reliability.
- Trained new staff on quality inspection techniques and company standards for product evaluation.
- Analyzed data trends to identify areas for improvement, contributing to enhanced quality control measures.
- Led initiatives to streamline testing procedures, resulting in reduced inspection time and improved accuracy.
- Performed thorough inspections of incoming materials and outgoing products.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Inspected finished products for overall quality and adherence to analytical, organoleptic and packaging specifications.
- Streamlined data collection methods for test results, enabling faster analysis and decision-making regarding product improvements.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Adjusted, repaired and replaced defective parts and materials.
- Routinely tested products to align temperature, specifications, and ingredient levels with best practices and quality standards.
- Provided training on quality assurance best practices for new employees, fostering a culture of excellence within the organization.
- Improved product quality by conducting thorough inspections and identifying defects in the manufacturing process.
- Evaluated effectiveness of corrective actions, making adjustments as necessary to maintain high levels of quality performance.
- Conducted routine internal audits, ensuring that all departments adhered to established company policies and procedures related to product quality.
- Increased overall product reliability through diligent monitoring of equipment calibration and maintenance schedules.
- Utilized problem-solving skills to identify trends in data that indicated potential areas requiring attention or modification within the manufacturing process.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Ensured timely resolution of non-conformance issues by effectively communicating findings to relevant departments and recommending corrective actions.
- Enhanced production efficiency by streamlining quality assurance processes and implementing best practices.
- Analyzed test data to determine performance and reliability of materials
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Documented testing procedures for developers and future testing use.
- Evaluated function, performance and design compliance of every product against design standards and customer needs.
- Incorporated delivery requirements into planning of testing schedules.
Production Lead
Chelten House Products
06.2021 - 11.2023
- Oversaw daily production activities to ensure efficient workflow and adherence to safety standards.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements that enhanced production efficiency and reduced downtime.
- Coordinated with cross-functional teams to optimize supply chain logistics and inventory management.
- Monitored equipment performance, performing routine maintenance to prevent operational disruptions.
- Led quality control initiatives, ensuring compliance with industry regulations and company standards.
- Developed training materials to enhance staff skills and knowledge in production processes.
- Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
- Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
- Improved production efficiency by streamlining processes and implementing effective scheduling techniques.
- Participated in safety training programs to maintain a thorough understanding of best practices, ensuring full compliance within the team.
- Communicated clear instructions for general operations and product-specific runs to prevent errors and rework.
- Collaborated with Quality Control teams to address any issues identified during inspections, implementing corrective actions as necessary to prevent reoccurrence.
- Increased overall product quality by closely monitoring production processes and providing constructive feedback.
- Monitored employee activities to verify consistent use of good manufacturing principles.
- Trained workers in proper operation, calibration, and maintenance of production line equipment.
- Reduced downtime by proactively identifying potential bottlenecks and addressing them promptly.
- Facilitated open communication channels between team members, fostering a positive work environment conducive to high performance levels.
- Kept production line ready for monthly inspections and yearly audits by consistently following optimal processes.
- Ensured compliance with all relevant industry regulations, maintaining detailed documentation for audit purposes.
- Handled production line documentation for waste, downtime and output.
- Contributed to continuous improvement and lean initiatives by implementing directives.
- Monitored equipment performance, coordinating regular maintenance checks and repairs to minimize unplanned downtime events.
- Organized regular production line cleaning and sanitation to prevent contamination and consumer illnesses.
- Supported employees by accurately tracking time and proactively resolving any conflicts.
- Coordinated with other departments for seamless integration of cross-functional tasks, resulting in smoother operations.
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Monitored workers on site during production activities for safety procedures compliance.
- Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
- Updated production metrics and facilitate regular team communication.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Met production targets and tight deadlines by collaborating closely with team members.
- Made sure that products were produced on time and are of good quality.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected products and machines to maintain quality and efficiency.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Collaborated with other departments to optimize production workflows.
- Maintained organized work area by cleaning and removing hazards.
- Reviewed production schedules and streamlined processes.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Assembled products according to changing daily work orders and specific customer needs.
Production Operator
Chelten House Products
06.2019 - 06.2021
- Operated machinery to ensure efficient production processes and maintain product quality.
- Monitored equipment performance and conducted routine maintenance to minimize downtime.
- Assisted in training new operators on safety protocols and operational procedures.
- Collaborated with team members to streamline workflows and enhance productivity.
- Conducted quality inspections to verify adherence to company standards and specifications.
Changeover Technician
Chelten House Products
05.2017 - 06.2019
- Set up packaging machinery to ensure efficient production flow specific to product type.
- Conducted regular line inspections to maintain product standards.
- Collaborated with team members to troubleshoot equipment issues.
- Assisted in inventory management and stock rotation processes.
- Implemented safety protocols to enhance workplace safety compliance.
Education
High School Diploma -
School Name
City, StateSkills
- Quality assurance
- Testing protocols
- Defect analysis
- Statistical process control
- Cross-functional collaboration
- Process improvement
- Training and development
- Risk identification
- Documentation management
- Inspection techniques
- Operational efficiency
- Production workflows
- Equipment calibration
- Continuous improvement initiatives
- Quality control standards
- Team leadership
- Safety compliance
- Strong analytical mind
- Test data management
- Strategic Decision-making
- Continuous improvement mindset
- Test environment setup
- Quality control testing
- QA
- Proficient test execution
- Multitasking capacity
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Manual testing
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Defect tracking and reporting
- Decision-making
- Strong problem solver
- Documentation skills
- Organized and detail oriented
- Teamwork and positive attitude
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Agile best practices
- Workload management
- Training and onboarding
- Collaborative team player
Timeline
Quality Assurance Lead
Chelten House Products
07.2024 - Current
Quality Assurance Technician
Chelten House Products
11.2023 - 07.2024
Production Lead
Chelten House Products
06.2021 - 11.2023
Production Operator
Chelten House Products
06.2019 - 06.2021
Changeover Technician
Chelten House Products
05.2017 - 06.2019
High School Diploma -
School Name