Anastaisha Rivera Villarreal
Frederick,CO
Summary
Customer service professional improving customer satisfaction through fast issue resolution. Trained new hires on service standards, workflows, and communication protocols. Applied strong problem-solving and clear communication to maintain a positive work environment.
Overview
2027
2027
years of professional experience
Work History
Jersey Mikes
Jersey Mike's Subs
Firestone, Colorado
10.2024 - Current
- Enhanced customer satisfaction by resolving concerns through knowledgeable, professional service.
- Facilitated clear communication with coworkers and customers to foster a positive, efficient workplace.
- Executed daily duties with accuracy and efficiency, ensuring smooth workflow.
- Trained new cashiers on operational procedures and company policies.
- Demonstrated reliability through consistent punctuality and attendance.
Volunteer
City of Frederick
Frederick, Colorado
2025 - 2025
- Coordinated with team members to set up equipment for local workshops, ensuring smooth execution of events.
- Assisted in event preparation by organizing materials and resources, facilitating setup and breakdown of community events.
- Collaborated with other volunteers to create a positive work environment.
- Supported maintenance of public spaces through cleaning and landscaping efforts, enhancing community aesthetics.
Education
High School Diploma -
Frederick High School
Frederick, CO03-2025
Some College (No Degree) - Biomedical Sciences
University of Northern Colorado
Greeley, CO09-2026
Skills
- Customer service
- Cash handling
- Operational procedures
- Problem solving
- Team collaboration
- Flexible and adaptable
- Communication skills
Timeline
Jersey Mikes
Jersey Mike's Subs
10.2024 - Current
Volunteer
City of Frederick
2025 - 2025
High School Diploma -
Frederick High School
Some College (No Degree) - Biomedical Sciences
University of Northern Colorado