Experienced in warehousing and security, team player who is comfortable leading, being managed, Dependable Warehouse Worker with 2+ years of experience effectively receiving, stocking and shipping materials to improve production flow. Experience: Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Rental Sales Agent
Avis Budget Group
Honolulu, HI
10.2023 - 09.2024
Processed rentals and collected associated payments.
Checked vehicle condition both before and after rentals to ensure safety of all drivers.
Greeted customers and provided excellent customer service.
Resolved customers' complaints regarding products or services.
Coordinated shuttle services by communicating with drivers.
Compiled weekly sales reports for management review including number of cars rented per day, week, month, year; revenue generated; add-on services sold; .
Assisted customers in selecting rental vehicles that met their needs, budget, and preferences.
Entered customer data into database system and updated records accordingly throughout the duration of each transaction.
Received incoming calls from existing and potential clients inquiring about available car models and prices for rent or lease purposes.
Prepared and submitted reports to supervisor.
Updated and maintained rental agreement files and documents.
Prepared sales contracts, researched customer needs, and promoted various products and services.
Delivered updated and accurate information in response to guest inquiries.
Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
Collected money, provided change and recorded transactions on receipts.
Movers/Packing, Shipping, and Receiving Assembler
ROYLA HAWAIIAN MOVERS
Honolulu, HI
11.2022 - 10.2023
Packed boxes and stock using organizational guidelines.
Cleaned up work areas after moves, leaving clients' spaces tidy.
Coordinated with team members to ensure smooth and efficient moving operations.
Inspected loaded trucks for accuracy of load against order sheets; ensuring all orders were fulfilled correctly before leaving pick up point.
Walked through customer sites with checklists to verify job completion.
Inspected items for damage before and after the move, documenting any issues.
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
Tagged and wrote identifying information on containers, boxes and cargo.
Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Wrapped items securely using appropriate packing materials.
Marked and labeled containers with accurate shipping information to prevent delays.
Maintained records of shipments, returns, and damages.
Checked stock levels on a daily basis to ensure availability of items for shipment.
Arranged items on pallets according to size and weight.
LOADER/OFFLOADER
UPS Honolulu, HI
Honolulu, HI
07.2022 - 10.2022
Provided assistance with other warehouse duties as needed.
Carried necessary tools and supplies to transportation vehicles and returned to proper storage areas after use.
Prepared shipping documents such as bills of lading, invoices, and packing slips.
Secured items in truck by strapping over protective padding.
Operated scanning devices to track merchandise throughout the facility.
Disposed of cardboard boxes and other packaging materials properly.
Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Updated records of all incoming and outgoing shipments accurately in the system.
Performed regular maintenance checks on equipment used during unloading process.
Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
Documented arrival and condition of goods, noting any damages for claims processing.
Unloaded incoming shipments and placed items onto designated pallets or shelves.
Performed routine maintenance checks on unloading equipment to ensure operational readiness.
Collaborated with team members to streamline unloading procedures, improving overall efficiency.
Assisted customers with loading their vehicles at the loading dock area.
Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
Utilized material handling equipment including forklifts, hand trucks, and pallet jacks.
Used digital database to keep records of units and stock moved.
Tracked shipments electronically using computer systems or barcode scanners.
Communicated effectively with transportation companies to resolve delivery issues.
Repaired damaged packages before storing them away.
Communicated effectively with supervisors regarding any issues or concerns.
Security Officer
Professional Security Consultants
Honolulu, HI
10.2021 - 10.2022
Warned persons of rule infractions or violations and evicted violators from premises.
Assisted in the development and implementation of security policies and procedures.
Verified photo IDs and tickets to allow guests passage.
Provided friendly and professional assistance to employees, visitors and customers.
Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Guarded restricted areas to prevent unauthorized entry.
Responded to alarms and conducted investigations as required.
Coordinated with law enforcement and emergency responders during incidents and emergencies.
Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
Reported safety hazards for remediation response.
Enforced access control measures in accordance with established procedures.
Operated communication systems between officers stationed throughout the facility.
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Secured personnel and premises by inspecting buildings and patrolling property.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Documented security-related situations and submitted in-depth reports to superiors.
Package Handler
United Cargo
Honolulu, HI
08.2021 - 10.2021
Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Maintained clean and organized work area, adhering to safety standards.
Resolved conveyor system issues by clearing jams and blockages.
Used scanners to track parcel information, condition or receipt.
Secured items in truck by strapping over protective padding.
Assisted in the training of new package handlers on proper procedures and safety practices.
Utilized computer systems for tracking orders, printing labels, and preparing reports.
Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
Participated in regular safety meetings and training sessions.
Sorted packages to appropriate slide, line or belt for final distribution.
Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.
Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
Communicated effectively with supervisors regarding any logistical issues.
Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
Assisted in loading delivery trucks with prepared packages.
Disposed of debris and hazardous materials properly to avoid contamination.
Education
High School Diploma -
FARRINGTON HIGH SCHOOL
Honolulu, HI
05-2021
Skills
Effective Communication
Customer service
Resilience, flexibility, and agility
Active listening skills
Team Player
Trustworthy
Trading in communication and resolving conflict
Ability to process information/merchandise through register system
Ability to communicate with clients or customer
Ability to operate equipment necessary to perform the job