Summary
Overview
Work History
Education
Skills
Timeline
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Anastasha Estwick

Peoria,AZ

Summary

Diligent receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.

Overview

6
6
years of professional experience

Work History

Lifeguard

Six Flags
05.2019 - 08.2020
  • Promoted a safe environment by monitoring pool activities, resulting in zero incidents during peak hours.
  • Executed emergency response procedures, enhancing guest safety and significantly reducing response times.
  • Engaged with guests to promote water safety awareness, creating a more informed and responsible visitor experience.
  • Conducted regular equipment checks, maintaining operational readiness and contributing to a well-functioning facility.
  • Fostered a welcoming atmosphere by actively engaging with guests, enhancing their overall experience and encouraging repeat visits.

Receptionist

RT Nail and Spa
08.2020 - 05.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Lead Receptionist

Sharkeys Cuts for Kids
05.2021 - 05.2024
  • Trained new receptionists on company policies, software systems, and best practices for exceptional client service delivery.
  • Effectively managed multiple phone lines including transferring calls appropriately or taking detailed messages when needed.
  • Provided exceptional customer service through effective communication skills via telephone, email correspondence or face-to-face interactions with clients.
  • Managed inventory of office supplies, placing orders as necessary to maintain optimal stock levels while minimizing costs.

Recreational Gymnastics Coach

Oasis Gymnastics & Sports Center
05.2024 - 12.2024
  • Boosted gymnast confidence levels by providing constructive feedback and celebrating individual achievements.
  • Established trust among athletes, parents, and staff by maintaining open lines of communication and demonstrating professionalism at all times.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Ensured safety in the gymnasium by regularly inspecting equipment, enforcing proper technique, and adhering to industry guidelines.

Education

Associate of Science - Biological Sciences

Maricopa Community Colleges, Glendale Community College
Glendale, AZ
05-2026

Skills

  • Organization skills
  • Telephone skills
  • Time management
  • Data entry
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Scheduling
  • Greeting and seating clients
  • Administrative support
  • Multi-line telephone operation
  • Professional demeanor

Timeline

Recreational Gymnastics Coach

Oasis Gymnastics & Sports Center
05.2024 - 12.2024

Lead Receptionist

Sharkeys Cuts for Kids
05.2021 - 05.2024

Receptionist

RT Nail and Spa
08.2020 - 05.2021

Lifeguard

Six Flags
05.2019 - 08.2020

Associate of Science - Biological Sciences

Maricopa Community Colleges, Glendale Community College

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