ANASTASHA MARTINEZ
CORONA,USA
Summary
Results-driven professional with a solid background at The Lane Construction Corporation, specializing in customer service and accounts payable. Demonstrated proficiency in data entry that strengthened financial compliance and successfully implemented safety policies to minimize workplace injuries. Proven ability to cultivate strong customer relationships and optimize invoice processes, leading to enhanced operational efficiency.
Overview
12
12
years of professional experience
Work History
Accounts Payable Clerk
Lane Construction Coorperation
Ontario, CA
01.2024 - Current
- Reconciled vendor statements, investigated, and resolved discrepancies.
- Handled high-volume invoice processing with minimal supervision.
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Addressed month-end closing functions for detailed reporting.
- Monitored accounts to ensure payments were up to date.
- Handled invoice and payment transactions while ensuring compliance with organizational guidelines.
Safety Administrator
The Lane Construction Corporation
Ontario, CA
08.2022 - 01.2024
- Developed and implemented safety policies, procedures, and practices to reduce the risk of injuries in the workplace and field.
- Participated in safety training for new employees and existing staff to ensure compliance with safety regulations.
- Maintained records of incidents, third-party accidents, and entered safety incident third-party reports.
- Assisted in detailed estimates for third-party incidents by researching construction, materials, labor, and equipment costs.
- Maintained an organized filing system of paper documents and electronic files.
- Minimized work-related injuries by providing proper personal protective equipment to all employees.
- Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
Dispatcher/Customer Service
Ware Disposal Inc
Fullerton, CA
01.2022 - 08.2022
- Confer with customers by telephone to provide information about services, take or enter orders, cancel/refund orders, or obtain details of complaints
- Determine charges for services requested, collect payments, Prepare work orders according to customer requests, specifications or needs
- Handled escalated calls from dissatisfied customers professionally
- Addressed questions, problems or requests for service or equipment
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies
Office Assistant
The Lane Construction Corporation
Ontario, CA
04.2021 - 01.2022
- Performed data entry tasks into various computer systems accurately and efficiently
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, assisting payroll in compliance
- Answering phone calls, scheduling meetings and sending meeting invites to attendees
- Greeted visitors, determined their needs and directed them to appropriate personnel
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times
Warehouse Associate
Turner's Outdoorsman
Rancho Cucamonga, CA
08.2018 - 04.2021
- Prepared product for shipment by boxing, shrink wrapping and labeling, met physical demands of job, including long periods of standing, lifting and carrying products, and climbing ladders to stock shelves and fill orders
- Reduced order processing time through effective organization and prioritization of tasks
- Displayed adaptability by taking on various roles within warehouse as needed, including receiving, shipping, or inventory control duties
- Utilized company software effectively for tracking shipments, managing inventory levels, and updating order statuses accurately
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors
- Verified quantity and description of materials received by checking merchandise against packing list
- Used machinery and equipment such as box cutters, shrink-wrap and electric pallet jacks
- Consistently lifted materials weighing as much as 30 pounds
Retail Store Supervisor
Honolua Surf Company
Lahaina, HI
06.2013 - 07.2016
- Assisted customers with product selections, purchases, transactions including cash and credit purchases or refunds
- Recommended, located, and obtained merchandise based on customer needs
- Maintained knowledge of current sales, sales promotions, payment and exchanges policies
- Performed inventory, price changing, tagging and stocking of products at warehouse and shop
- Trained employees in job duties or company policies
- Maintained a neat work environment
Education
High School Diploma -
Lahainaluna High School
Lahaina, HI05.2013
Skills
- Retail Sales
- Customer Service
- Stocking
- Inventory
- Workplace Safety
- Invoice processing
- Data entry
- Account reconciliation
- Accounts payable
Timeline
Accounts Payable Clerk
Lane Construction Coorperation
01.2024 - Current
Safety Administrator
The Lane Construction Corporation
08.2022 - 01.2024
Dispatcher/Customer Service
Ware Disposal Inc
01.2022 - 08.2022
Office Assistant
The Lane Construction Corporation
04.2021 - 01.2022
Warehouse Associate
Turner's Outdoorsman
08.2018 - 04.2021
Retail Store Supervisor
Honolua Surf Company
06.2013 - 07.2016
High School Diploma -
Lahainaluna High School
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