Summary
Overview
Work History
Education
Product Management Soft Skills
Product Management Skills
Software Skills
Timeline
Generic
Anastasia Abrahim

Anastasia Abrahim

Senior Business Analyst/Senior Product Manager
Brooklyn,NY

Summary

A highly skilled Product Manager/Business Analyst with a strong aptitude for problem-solving and a track record of successfully resolving technology issues. I excel at identifying opportunities for system enhancements and analyzing business processes to drive improvements. My expertise lies in defining, designing, developing, and implementing new products, often finding innovative solutions where others have failed.


One of my key strengths is my ability to gather customer and end user requirements and translate them into valuable product offerings. I am collaborative and decisive, with excellent communication and interpersonal skills that enable me to work effectively with cross-functional teams and stakeholders.


Overall, I bring a wealth of experience and a proactive approach to delivering solutions that meet business needs and create a compelling value proposition for end users.

Overview

22
22
years of professional experience
7
7
years of post-secondary education

Work History

Non-Traditional Ad Sales Senior Business Analyst

A+E Networks
New York, NY
03.2020 - Current

Project: Precision Plan Comparison

Key Performances:

  • User Adoption: 20 active users consistently utilizing application.
  • Plan Utilization: Application is being used for both scattered and upfront Ad Sales plans.
  • Scatter Plans: Achieve a minimum of 40 scatter plans per quarter processed through application.
  • Data Automation: Achieve 99% automation in pulling data from Wideorbit application, reducing need for manual data entry.
  • Manual Input Reduction: Limit manual input to 1% or less, minimizing potential for errors and fat finger mistakes.
  • Time Savings: 1 hour per plan (max 6 plans per Advertiser & Brand)
  • Error Reduction: 100% decrease in data entry errors and discrepancies by utilizing automated data pulling and calculations.
  • Process Reliability: Continuously monitoring reliability of automated process in consistently pulling accurate data and performing calculations.
  • User Satisfaction: 100% user satisfaction
  • Scalability: Ensure application can handle increased data volume and continue to provide accurate calculations and automation.

About App:

  • 1 developer, 1 QA, and 1 UX Designer (myself)
  • Developed app for non-traditional ad sales precision team to enable data-driven decisions
  • Streamlined planning process and optimized ad sales strategies
  • Implemented intuitive interface for inputting previous advertising plans and selecting YoY or QoQ comparisons
  • Utilized historical data and algorithms to calculate potential impact of market increase percentage
  • Generated comparative insights on CPM, impressions, dollars, and other key metrics
  • Enabled quick identification of projected changes in performance metrics
  • Facilitated experimentation with different market increase percentages for revenue growth and advertiser satisfaction
  • Prioritized usability and accuracy based on collaboration with precision team
  • Empowered planners to make data-informed decisions and optimize ad sales strategies
  • Resulted in improved revenue and client satisfaction.

Project: Agency File Management

Key Performances:

  • Automation Rate: Achieve a 100%e of automation in sending prelogs, postlogs, and as-runs to agencies, minimizing need for manual intervention.
  • Format Versatility: Enable users to send out logs in at least four different formats (e.g., Excel, JSON, XML, etc.), providing flexibility to accommodate agency requirements.
  • User Control: Empower business users to easily configure content and data fields included in logs, giving them control over information shared with agencies.
  • Timeliness: Ensure timely delivery of logs by allowing users to set frequency and scheduling of file sending, reducing delays and improving efficiency.
  • Error Reduction: Track decrease in errors and inaccuracies that were previously common with manual processes, ensuring data integrity in log sharing.
  • User Satisfaction: Gather feedback from A+E users & advertising agencies to measure their 100% satisfaction with the automated system, ease of configuration, and overall usability.
  • Time Savings: 3 hours saved for users by eliminating manual process of individually sending logs to each agency per advertiser.
  • Increased Efficiency: 100% efficiency gains by comparing time taken to send logs before and after automation implementation.
  • Adoption Rate: 1 successful agency; setting up meeting to onboard over 100 National and Direct Response advertising agencies by end of summer; working with Premium 360 to onboard their agencies
  • Cost Reduction: 3+ hours of overtime per 56 Service Sales Representatives

About app:

  • Overall team: 2 BAs (1 senior, 1 junior); 5 developers; 4 QA (including myself and junior BA); 1 UX designer (myself)
  • Developed app to streamline log-sharing process with media agencies
  • Automated sending of prelogs, as-runs, and postlogs in various formats (JSON, XML, etc.)
  • User-friendly interface for customizing log file content (timestamps, ad placements, etc.)
  • Flexible time period configuration for specific campaigns or durations
  • Robust backend systems and data source integration
  • Automated log file generation and distribution to designated agencies
  • Emphasized usability, reliability, and scalability in development
  • Extensive user testing and stakeholder feedback incorporated
  • Significant time savings and increased accuracy for clients
  • Reduced workload for internal teams, enabling focus on higher-value tasks

Project: DR Automation

  • BRD in Progress
  • Prototype Completed

App should:

  • Overall team: 1 BA (myself), 1 UX designer (myself), 1 QA, 4 developers. 1 project manager
  • Responsible for writing requirements for application leveraging AWS OCR Textact to automate reading and parsing of Direct Response orders.
  • Utilizing AWS OCR Textact, accurately extract text and data from scanned or image-based documents.
  • Validating parsed data through user-friendly interface, comparing it with original orders for accuracy.
  • Generate XML file containing deal information for seamless input into ad sales Wideorbit main application.
  • Collaborate closely with stakeholders and development team to gather requirements, ensure accurate documentation, and effective integration.
  • Goal is to automate and streamline reading and parsing of Direct Response orders, reducing manual effort and errors.
  • Improve efficiency, accuracy, and productivity in ad sales operations through AWS OCR Textact and user-friendly validation interface.

Wideorbit Support:

  • Provide comprehensive support for WideOrbit ad sales management system
  • Mitigate issues and troubleshoot technical or functional challenges
  • Manage user access by adding new users and disabling outdated accounts
  • Unlock users from deals or accounts to minimize disruption
  • Conduct training sessions and provide ongoing support to enhance user proficiency
  • Ensure optimal performance and smooth operations within ad sales team
  • Contribute to efficiency and effectiveness of ad sales operations through WideOrbit support

Overall Business Analyst work:

  • Manage cross-functional team per project to address project scope and meet business needs by acting as scrum master/project manager when necessary
  • Design prototypes per each project
  • Assist with QA
  • Interact with internal customers to understand Advanced Targeting Ad Sales requirements and translate them into business and functional requirements.
  • Interact with internal customers to understand Advanced Targeting Ad Sales requirements and translate them into business and functional requirements.
  • Execute risk analysis and developed risk mitigation strategies for external vendors (Wideorbit, Xandr, Amobee) and internal clients.
  • Create product documentation to communicate upcoming features and align internal IT and outsourced teams in India.
  • Assess product backlog using MoSCoW and other assessment tools, managing sprint backlog.
  • Collaborate with dev manager to estimate story points and prioritize stories into MVP and different application lifecycle phases.
  • Develop Non-Traditional Ad Sales product roadmap for existing and upcoming applications.
  • Build strong relationships with third-party resellers (Xandr, Amobee, QTT, Open AP) and evaluated vendor products.
  • Document functional specifications and translated product features into detailed work orders for effective team communication and JIRA requirements.
  • Create user stories using various product management frameworks (JTBD, Gherkin) and prioritized roadmap for new projects.
  • Implement strategies to reduce development resources by consolidating three existing modules into one flexible module for business maintenance.
  • Utilize Postman for API testing and collaborated with Disney team to fine-tune their Advanced Targeting application.
  • Streamline agile methodology implementation techniques and provided coaching and mentoring to junior product managers.
  • Evaluate business intelligence data consistency and importance to determine optimal courses of action.

Ad Sales Technical Product Manager/Owner

ESPN Networks
New York, NY
04.2019 - 03.2020

Projects: Advisor; Onboard all Disney Networks from licensed tool to Advisor

  • Managed cross-functional development team of 6 developers and 1 QA person to drive success of Linear Ad Sales systems for domestic and international markets.
  • Served as product owner for ESPN's proprietary application Advisor, overseeing modules such as Rate cards, Inventory, Order Management, and Proposals.
  • Conducted discovery working sessions across multiple Disney networks (ESPN, Disney, ABC, FX, Freeform) to gather Linear Ad Sales requirements and transition from WideOrbit to ESPN proprietary application Advisor.
  • Collaborated with Revenue Management to understand brand-specific rate card workflows and collected high-level product requirements for modifying current Advisor system.
  • Developed comprehensive product roadmap for Linear Ad Sales, aligning goals and metrics for all new modules on Advisor.
  • Utilized MoSCoW and other assessment tools to assess product backlog and prioritize feature development.
  • Managed Sprint backlog and facilitated pre-sprint planning sessions with Scrum Master, lead developer, and QA.
  • Documented functional specifications and product features into detailed work orders, ensuring effective communication across teams and building mandatory JIRA requirements.
  • Created user stories using various product management frameworks (JTBD, Gherkin) to capture requirements accurately.
  • Prioritized product roadmap to achieve key objectives and metrics for Advisor's modules.
  • Collaborated with business to gather lower-level requirements through working sessions, effectively populating backlog.
  • Proactively identified and addressed problems related to existing modules on Advisor, working closely with project members to find timely solutions.
  • Gathered and disseminated project materials to stakeholders at key points, ensuring transparency and effective communication.
  • Led User Acceptance Testing (UAT) work sessions with business, preparing test scripts and coordinating testing efforts.
  • Managed benchmarks, product demonstrations, and testimonials for performance evaluation with business stakeholders.
  • Coordinated project planning and execution with team members and team leads, ensuring smooth project delivery.
  • Developed comprehensive product documentation to communicate upcoming features and align internal teams.
  • Collaborated with UX to create A/B user interface components for business users, enhancing user experience.
  • Maintained regular communication with development team members to track project progress and keep it on schedule.

Senior Product Manager /Lead Business Analyst

Publicis Media (Data, Technology, And Innovation)
New York, NY
10.2017 - 04.2019

Projects: Taxononomy Management; Client Configuration; Plans; Book; Client Brief

  • Managed cross-functional teams for Taxonomy Management and Client Configuration/Onboarding (CRM) products.
  • Established overall strategy, vision, roadmap, UX design, and scalability for global rollout.
  • Delivered redesign version ahead of schedule to support Campaign Framework platform in United States.
  • Successfully delivered MVP version to Starcom agency for 2019 Q1 budget planning with full adoption.
  • Collaborated with UX to prototype full-service application with Master Service Agreements and APIs.
  • Created steering committee to understand business objectives and expand rollout to other Publicis Media agencies.
  • Evangelized product vision and roadmap, gaining product adoption from client teams.
  • Defined business requirements and conducted API analysis for MediaOcean Prisma, Google DoubleClick Manager, and Sizmek systems.
  • Conducted gap analysis between Mediaocean and other vendors (e.g., Freewheel) to evaluate buying solutions.
  • Mentored junior product managers, providing coaching on SDLC, roadmap creation, and vision statements.
  • Created over 10 new product business cases and presented them to senior leadership from Publicis Media agencies and client teams.
  • Conducted buy/build analysis of potential applications for IT senior management team.
  • Maintained positive vendor relations and assessed their products.
  • Partnered with product managers and UX/UI designers to improve communication and engagement.
  • Managed and mentored team of two business analysts as team leader.
  • Created process flows, rough wires, and interactive prototypes using Visio, Lucidcharts, and Sketch.
  • Defined metrics for measuring product performance.
  • Collaborated with product team to prioritize features and build product roadmap.
  • Worked with UX to create A/B user interface components for business users.
  • Collaborated with user experience team to find solutions for existing applications.

Business Analyst/Product Manager

IPG Mediabrands
New York, NY
03.2015 - 10.2017

Projects: Corporate intranet; External facing websites; Orion Media Planning System; Motherboard; Pitches

  • Acted as product manager for creating intranet and external websites for individual agencies under holding company.
  • Led development of site maps to ensure effective navigation and user experience for websites.
  • Collaborated with development team and stakeholders to gather requirements, define project scope, and manage project timeline.
  • Worked closely with content management system to structure and organize content for easy management and updates.
  • Oversaw process of re-skinning applications to align with advertiser brand color, font, and logo for brand consistency and seamless user experience.
  • Conducted user research, gathered feedback, and incorporated insights into website design and functionality.
  • Managed project milestones, deliverables, and ensured on-time completion.
  • Worked with UX/UI designers to create visually appealing and user-friendly website interfaces.
  • Collaborated with marketing and branding teams to align websites with overall brand strategy and guidelines.
  • Conducted user testing, collected insights, and iterated to improve website performance and usability.
  • Monitored website analytics, performed data analysis, and identified areas for optimization and enhancement.
  • Provided ongoing support and maintenance for websites, addressing issues and implementing updates.
  • Ensured effective communication and coordination across cross-functional teams, stakeholders, and agencies throughout project lifecycle.
  • Collaborated with IT and technical teams to integrate necessary features and functionalities into websites.
  • Managed budget and resources, optimizing allocation for maximum efficiency and effectiveness.
  • Led and managed development and delivery of online software products with 100% customer satisfaction rate.
  • Designed and implemented financial end-to-end barter repository solution for Orion Worldwide, achieving 100% adoption rate.
  • Identified new opportunities and successfully migrated existing solutions to new hosting environment.
  • Led redesign and functional aspects of buying tool for Sony Pictures with 100% adoption rate.
  • Gathered business requirements and delivered external-facing websites ahead of schedule.
  • Created client-facing websites that received positive feedback and attracted potential clients.
  • Developed interactive prototypes using Axure, resulting in 80% bug-free beta product.
  • Mentored junior product managers, providing guidance and support in their daily responsibilities.

Business Process Analyst

Moody's Investors Service
New York, NY
06.2014 - 03.2015
  • Represented team at key stakeholders meetings; and provided summary highlights to team to help structure work which raised efficiency by 25%.
  • Holistically examined Moody's business flow and identify improvement opportunities as whole based on tracking and analysis, identifying process inefficiencies through gap analysis, SIPOC, process flows, etc. via various work-streams.
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.
  • Identified shortfalls and propose options to rectify operational inefficiencies.

Business Analyst /Product Owner

ICE Data Services
01.2009 - 04.2014

Details upon request

Research Analyst

Interactive Data
New York, NY
09.2005 - 01.2009

Details upon request

Operations Associate

Interactive Data
New York, NY
05.2001 - 09.2005

Details upon request

  • Collaborated with peers and other business areas to leverage best practices

Education

Master of Arts - English Literature

CUNY - Brooklyn College
New York, NY
08.2005 - 05.2008

BBA - Finance And Investments

CUNY - Bernard Baruch College
New York, New York
08.1996 - 05.2000

Product Management Soft Skills


  • Relationship Building
  • People Management
  • Customer service
  • Addressing Objections Effectively
  • Negotiating Effectively
  • Presentation
  • Ability to Multi-task
  • Complex Problem Solving
  • Detail Oriented
  • Facilitating Meetings
  • Empathy/Emotional Intelligence
  • Organization
  • Communication: Written, Verbal, and Nonverbal
  • Inclusion of Other Thoughts & Ideas
  • Understanding Market Strategy
  • Understanding "Next New..."
    Understanding of "Why

Product Management Skills


  • Stakeholder Management
  • Negotiation
  • Product Management
  • Business Analysis
  • Business Strategy
  • Agile Software Development/Methodology
  • Business Case Development
  • Product Strategy
  • Product Vision
  • Product Roadmap
  • Product Development
  • Product Deployment
  • Product Implementation
  • Rapid Prototyping
  • Product Design
  • User Interface Design
  • Product Lifecycle Management (Ideation to Launch)
  • User Experience
  • Vendor Management
  • Requirements Gathering & Analysis
  • Cross-Functional Leadership
  • Client Relationship Management
  • Stakeholder Analysis/Engagement
  • Prioritization Skills (Features, Stories, etc.)
  • User Acceptance Testing (UAT)
  • Understand Technical Terminology/Code
  • Market & Competitor Research
  • API Testing
  • Creating Process Flows, User Journeys, Content Maps, etc.
  • Advertising,
  • Ad Sales
  • Addressable Ad Sales
  • Media
  • Digital Services
  • Data Mapping
  • Product Evangelist
  • Software Development
  • Test case scenarios
  • A/B Testing
  • Release planning
  • Marketing and advertising
  • Budgeting and Allocation
  • Client communication
  • HTML and CSS
  • Workflow Analysis
  • Gap Analysis
  • Technical Writing
  • Quality assurance
  • Customer targeting
  • Ad Targeting Optimization
  • Preference Optimization
  • User-Centric Design
  • AI
  • Functional Requirements
  • Product Requirements
  • Site Maps
  • Business Requirements
  • · Data-Driven Decision Making

Software Skills

  • Product Management Tools: Proficiency in using product management tools such as JIRA, Asana, Trello, or similar platforms for managing product backlogs, tracking progress, and coordinating tasks and priorities.
  • Collaboration and Communication Tools: Familiarity with collaboration and communication tools like Slack, Microsoft Teams, or similar platforms for seamless team communication, file sharing, and virtual collaboration.
  • Data Analysis and Visualization: Competence in tools such as Excel, Google Sheets, some competence in Tableau, for analyzing product data, creating reports, and visualizing insights to inform decision-making.
  • Prototyping and Wireframing Tools: Knowledge of prototyping and wireframing tools like Axure, Sketch, Figma, or Balsamiq to create interactive prototypes, mockups, and user interface designs.
  • Project Management Tools: Understanding of project management tools like Microsoft Project, Monday.com, or Basecamp for planning, organizing, and tracking project timelines, milestones, and resources.
  • Agile Development Methodologies: Knowledge of agile development methodologies like Scrum or Kanban, and the ability to work with related tools such as Agile boards or Kanban boards for effective project management and collaboration.
  • Requirements Management Tools: Proficiency in requirements management tools like Confluence, Aha!, for documenting, organizing, and tracking product requirements, user stories, and feature requests.
  • UX/UI Design Tools: Basic understanding of UX/UI design tools like Adobe XD, InVision, or Marvel for reviewing and providing feedback on design prototypes, user flows, and user interface elements.
  • API Documentation: Basic proficiency in reading, understanding, and writing API documentation to grasp the functionalities, endpoints, request/response formats, authentication methods, and parameters of different APIs.
  • API Testing Tools: Familiarity with API testing tools such as Postman, Insomnia, or SoapUI to send requests, validate responses, and perform automated testing of APIs.
  • API Integration: Some experience in integrating APIs into software applications or platforms, understanding the authentication mechanisms, and handling data formats (such as JSON or XML) exchanged between the application and the API.
  • Data Formats and Serialization: Understanding of different data formats and serialization techniques, including JSON (JavaScript Object Notation), XML (eXtensible Markup Language), and CSV (Comma-Separated Values), to handle data exchanged through APIs.
  • Authentication and Authorization: Basic knowledge of authentication and authorization mechanisms like OAuth, API keys, JWT (JSON Web Tokens), or basic authentication to secure API endpoints and control access to data.
  • CMS Platforms: Basic proficiency in using popular CMS platforms such as WordPress, Drupal, Joomla, or Shopify to manage website content, themes, plugins/extensions, and user permissions.
  • Content Editing: Understanding of content editing tools within CMS platforms to create, edit, and format web content, including text, images, videos, and other media elements.
  • Theme/Template Customization: Knowledge of HTML, CSS, and JavaScript to customize website themes or templates within the CMS, ensuring consistent branding and design.
  • Plugin/Extension Management: Basic familiarity with managing and configuring plugins or extensions to add additional functionalities to the CMS, such as SEO optimization, social media integration, or e-commerce capabilities.
  • User and Access Management: Ability to manage user roles, permissions, and access levels within the CMS, ensuring proper content authoring and publishing workflows.
  • Analytics Integration: Basic experience in integrating web analytics tools like Google Analytics or Adobe Analytics with the CMS to track website performance, user behavior, and key metrics.


Timeline

Non-Traditional Ad Sales Senior Business Analyst

A+E Networks
03.2020 - Current

Ad Sales Technical Product Manager/Owner

ESPN Networks
04.2019 - 03.2020

Senior Product Manager /Lead Business Analyst

Publicis Media (Data, Technology, And Innovation)
10.2017 - 04.2019

Business Analyst/Product Manager

IPG Mediabrands
03.2015 - 10.2017

Business Process Analyst

Moody's Investors Service
06.2014 - 03.2015

Business Analyst /Product Owner

ICE Data Services
01.2009 - 04.2014

Research Analyst

Interactive Data
09.2005 - 01.2009

Master of Arts - English Literature

CUNY - Brooklyn College
08.2005 - 05.2008

Operations Associate

Interactive Data
05.2001 - 09.2005

BBA - Finance And Investments

CUNY - Bernard Baruch College
08.1996 - 05.2000
Anastasia AbrahimSenior Business Analyst/Senior Product Manager