Dynamic inventory management professional with proven expertise at Children's Healthcare of Atlanta. Skilled in supply chain coordination and customer satisfaction, I enhanced warehouse efficiency and accuracy, achieving a significant reduction in discrepancies. Proficient in using handheld scanners and committed to teamwork, I ensure optimal operations and exceptional service delivery.
Overview
12
12
years of professional experience
Work History
Reciever
Aurthur M. Blank Children's Healthcare of Atlanta
Atlanta, GA
09.2024 - Current
Operated computerized inventory control systems to track product movement throughout facility.
Participated in physical inventories when required by counting parts, supplies, and equipment.
Updated daily logs with received and shipped items information as well as any discrepancies noted.
Prepared reports detailing stock movements within the warehouse for management review.
Provided customer service support by responding promptly to inquiries regarding order status or other matters.
Assisted in unloading trucks and stocking shelves with received merchandise.
Received and verified incoming shipments for accuracy of items, quantities, and condition.
Maintained work areas and kept organized.
Receiving Clerk
Children's Healthcare Of Atlanta At Egleston Hospital
09.2023 - Current
Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
Streamlined the receiving process for improved efficiency and time management in the workplace.
Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
Maintained accurate inventory records through diligent data entry, updating, and filing.
Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
Optimized storage space utilization by arranging received items strategically within designated areas of the warehouse.
Maintained tidy, organized and safe work area to comply with cleanliness standards.
Supply Chain Technician
CHOA
12.2022 - 09.2023
Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
Verified clerical computations against physical count of stock to adjust errors in computations.
Acted as receiving agent in verifying delivered goods, preparing receipts for purchases and deliveries.
Actively listened to clinical staff, handled concerns quickly and escalated major issues to supervisor.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Unloaded pallets and deliveries and organized products in warehouse.
Compared shipping orders and invoices against contents received to verify accuracy.
Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
EVS Technician
CHOA
09.2019 - 12.2022
Cleaned, removed and properly disposed of biohazardous substances in accordance with OSHA and health regulations.
Emptied and decontaminated trash containers to efficiently reduce waste.
Moved, rearranged and dusted furniture and fixtures using spiraling technique to prevent dust resurface.
Washed blinds, windows and walls with natural cleaning solutions to remove contaminants and pollutants.
Responded immediately to calls from clinical staff to clean up spills and wet floors.
Checked in and stocked inventory throughout facility.
Customer Care Representative
Kroger
04.2013 - 11.2017
Responded to customer needs through competent customer service and prompt problem-solving.
Assisted call-in customers with questions and orders.
Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Logged call information and solutions provided into internal database.
Trained new employees on best practices and customer care procedures to eliminate inefficiencies.
Education
High School Diploma -
Redan High School
Stone Mountain, GA
05.2016
Skills
Inventory Records
Inventory and Supply Management
Handheld Scanners
Material and Supply Coordination
Monthly Inventory
Database Queries
Supply Management
Customer Satisfaction
Quality Checks
Shipping and receiving
Issuing and Receiving Equipment
Warehouse organization
Communication skills
Receiving protocols
Package handling
Record preparation
Teamwork and cooperation
Organizational skills
Shipping procedures
Timeline
Reciever
Aurthur M. Blank Children's Healthcare of Atlanta
09.2024 - Current
Receiving Clerk
Children's Healthcare Of Atlanta At Egleston Hospital
Medical Technologist (AAB)/MLT (ASCP)CM at Children's Healthcare of Atlanta- Scottish Rite/ Aflac Cancer and Blood Disorders ClinicMedical Technologist (AAB)/MLT (ASCP)CM at Children's Healthcare of Atlanta- Scottish Rite/ Aflac Cancer and Blood Disorders Clinic