Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Gap in work
Timeline
Generic
Anastasia Bukhalkina

Anastasia Bukhalkina

Glendale,CA

Summary

Sales Representative specialized in high-end fashion clothing, with experience at the most luxurious department store, TSUM, Moscow, Russia, capable of building long-lasting and trustworthy relationships with potential and existing customers to achieve sales goals and foster client loyalty through high-quality service.

Overview

11
11
years of professional experience

Work History

Driver

Uber
Los Angeles, CA
04.2024 - Current
  • Transported clients to specified destinations safely and on-time.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Ensured vehicle cleanliness and performed regular maintenance checks.
  • Achieved consistently high customer scores due to exceptional service.

Salesperson

TSUM High end department store
Moscow, Russia
06.2014 - 12.2016
  • Provided personalized service to build relationships with customers.
  • Provided guidance regarding the latest product features and benefits.
  • Provided personalized assistance to customers in choosing the right products or services.
  • Sparked social conversations with customers to provide a friendly atmosphere and a smooth shopping experience.
  • Placed orders and answered customer questions in person, through email, and over the phone to maximize customer service.
  • Operated the register, handled cash, and processed credit card transactions.
  • Recognized security risks to properly handle situations.
  • Performed regular follow-ups with clients to ensure satisfaction with their purchases.

Education

Tailoring And Design

International School of Design
Moscow, Russia
06-2016

Master of Arts - International Relations

Moscow City University
Moscow Russia
07-2015

Skills

  • Great customer service
  • Learn products quickly
  • Good at problem solving
  • Follow-up procedures by phone and email
  • Multi-tasking strength
  • Positive and professional
  • Service oriented
  • Inventory tracking
  • Excellent communication skills
  • Inventory management
  • Friendly and outgoing
  • Kind personality
  • Very energetic
  • IF I NEED to know any software for this job, I CAN learn it over the weekend

Languages

Russian
Native/ Bilingual
English
Full Professional
French
Limited

Affiliations

  • I make clothes for me and my family
  • Pasadena Run Club member
  • Russian literature lover

Gap in work

I haven't worked from 2017 till April 2024 as I've got two kids in 2017 (my daughter) and 2022 (my son). When my son started to go to the daycare, I successfully began to work as an Uber Driver getting 5 star reviews continually but now I feel strong about making a new important step and join a team of dedicated employees using all my skills, knowledge and my personal characteristics to become a valued employee for your company.

Timeline

Driver

Uber
04.2024 - Current

Salesperson

TSUM High end department store
06.2014 - 12.2016

Tailoring And Design

International School of Design

Master of Arts - International Relations

Moscow City University

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