Summary
Overview
Work History
Education
Skills
Timeline
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Anastasia Cardenas

Shawano,WI

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Bar Tender

Cassidy's Studio Lounge
10.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Customer Relations Representative/Field Technician

BugBoss The X-Terminator, LLC
05.2021 - Current
  • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
  • Responded to customer requests for products, services, and company information.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Logged call information and solutions provided into internal database.
  • Answered product and service questions, suggesting other offerings to attract potential customers.

Cashier

Walmart
05.2023 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Team Associate

Subway
08.2021 - 05.2023
  • Kept workplace clean and organized in line with restaurant policies.
  • Developed strong cooperative relationships with coworkers and managers.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Greeted guests, promoted specials, and took orders.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Monitored inventory and requisitioned low-stock items.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

High School Diploma -

WIVA
McFarland, WI
05.2023

Skills

  • Basic Accounting
  • Payment Processing
  • Team Training and Development
  • Customer Service
  • Team Player Attitude
  • Excellent Communication

Timeline

Bar Tender

Cassidy's Studio Lounge
10.2023 - Current

Cashier

Walmart
05.2023 - 10.2023

Team Associate

Subway
08.2021 - 05.2023

Customer Relations Representative/Field Technician

BugBoss The X-Terminator, LLC
05.2021 - Current

High School Diploma -

WIVA

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Anastasia Cardenas