Anastasia Carter
Thousand Oaks,CA
Summary
Conscientious and compassionate human resources professional with over 22 years experience; with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
30
30
years of professional experience
Work History
Director of Operations
Advanced Business Innovations
Canoga Park, CA
11.2020 - Current
- Worked collaboratively with 5 department leaders to implement new procedures and corrective actions to improve business efficiencies.
- Managed journal entries to account for project and service labor.
- Managed month end financial process using QuickBooks.
- Defined, implemented and revised operational policies and guidelines.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Set departmental and individual KPIs and provided weekly and monthly, actionable feedback.
- Directed monthly management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
- Delivered business strategy and developed various dashboards and procedures using Brightgauge program, to improve operational quality and team efficiency.
- Developed and rolled out new policies designed to bolster productivity and reduce overall service labor and tools costs.
- Monitored business workflows and administrative processes to keep operations running smoothly and cohesively using CRM program (Connectwise).
- Managed procurement, inventory and warehouse operations.
- Monitored budget and utilized operational resources.
Accounting Manager
Brent’s Deli Restaurant
Westlake Village, CA
08.2011 - 11.2020
- Managed month end financial process using QuickBooks.
- Managed journal entries to account for project and service labor.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Investigated daily variances and corrected errors to resolve discrepancies on Profit and Loss reports.
- Completed bi-weekly payroll for 200+ company employees (including 2 locations)
- Initiated comprehensive account assessments to check viability, stability and profitability of business operations.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates throughout each quarter.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Established and enforced internal controls, workflows and policies for tracking, reconciling and reporting on accounting activities.
- Identified improvement changes regarding key processes for internal controls and accounting procedures.
- Developed strategic plans for day-to-day labor and food cost controls.
- Data entry of monthly food and supplies inventory.
- Improved overall financial reporting by streamlining control processes and reporting structures by use of Data Central/Restaurant Magic program.
- Complied with established internal controls and policies.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Human Resources Manager
Brent’s Deli Restaurant
Westlake Village, CA
11.2006 - 11.2020
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote employee professional and personal success.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Managed and coordinated all harassment trainings for both locations for all staff.
- Managed and coordinated all Food Handler certification trainings for both locations.
- Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training.
- Adhered to federal and state guidelines and managed payroll and benefits for over 200 employees.
- Instructed senior leaders on appropriate employee corrective steps.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Liaised between multiple business divisions to improve communications.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Accurately prepared bi-weekly payroll and tracking data using ADP system.
- Reduced workers' compensation claims by instituting corporate safety training program.
Human Resources Manager
Louise's Trattoria
Sherman Oaks, CA
02.2002 - 11.2006
- Maintained human resources regulatory compliance with local, state and federal laws.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Used ADP systems to manage bi-weekly payroll and benefits programs for 9 locations.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Worked with managers to achieve compliance with organizational human resource policies, providing clarifying information and recommending necessary changes.
- Worked as effective team member while contributing to local and regional HR projects.
- Facilitated communication and coordination between employees and management to keep parties informed.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Skills
- Database Maintenance
- Process and Performance Improvement
- P&L Administration
- Business Policies and Procedures
- Payroll Administration and Timekeeping
- P&L Responsibility
- Process Development and Streamlining
- Constructive Feedback
- Accounts Payable and Accounts Receivable
- Hiring and Onboarding
- Records Organization and Management
- Motivational Leadership
- POS Terminal Operations
Websites
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never let yesterday use up too much of today.
Will Rogers
Timeline
Director of Operations
Advanced Business Innovations
11.2020 - Current
Accounting Manager
Brent’s Deli Restaurant
08.2011 - 11.2020
Human Resources Manager
Brent’s Deli Restaurant
11.2006 - 11.2020
Human Resources Manager
Louise's Trattoria
02.2002 - 11.2006
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