Anastasia Damiens
Mandeville
Summary
Detail-oriented Accountant with several years of experience managing payroll and accounts payables. Skilled in Microsoft Office and accounting software, with strong analytical and mathematical abilities. Demonstrates adaptability and the capacity to master new skills independently while collaborating effectively within teams.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Accountant
Diversified Foods Inc
Metairie
03.2024 - Current
- Managed accounts receivable and payable, reconciled bank statements, and prepared comprehensive financial reports.
- Reviewed invoices and processed payments promptly to uphold cash flow.
- Maintained accounting software, ensuring accurate and up-to-date financial data.
- Prepared monthly financial statements for internal review and analysis.
Gate Service Agent
GAT
Kenner
08.2023 - Current
- Processed arrivals and departures of aircraft, operated jet bridges for boarding and disembarking passengers.
- Greeted passengers, checked tickets, and directed them to appropriate areas to ensure smooth boarding process.
- Coordinated ground crew operations with flight attendants and pilots during pre-flight preparation activities.
- Communicated regularly with Air Traffic Control regarding arrival and departure times and gate assignments.
- Verified passenger identification documents such as passports, visas, driver's licenses, ensuring accuracy of information provided.
- Ensured compliance with all applicable aviation regulations related to airport operations and security protocols.
- Performed aircraft walk-arounds to check for any potential safety hazards prior to takeoff.
- Monitored aircraft fueling process, conducted quality control checks on fuel levels.
- Resolved customer complaints professionally, maintaining composure under pressure to enhance passenger satisfaction.
Shoe Sales Associate
Ross Stores
New Orleans
04.2022 - 03.2023
- Greeted customers in a friendly and professional manner.
- Assisted customers with finding the right size, style, and color of shoe.
- Provided product knowledge to customers on different styles of shoes.
- Resolved customer complaints effectively to enhance customer satisfaction.
- Processed customer payments accurately to ensure smooth transactions.
- Responded to customer inquiries regarding products and services offered.
- Organized shelves and displays to maintain a neat and orderly store environment.
- Replenished stock levels by unloading shipments from delivery trucks.
- Tracked and updated inventory, sales, and order records for efficient stock management.
- Performed daily opening and closing procedures including setting up registers, counting money in drawers.
Shelf Stocker
HomeGoods
Covington
05.2022 - 09.2022
- Received and unpacked shipments, verified contents against invoices, and stocked shelves accordingly.
- Inspected incoming goods for damages or defects before stocking them on the shelves.
- Replenished low inventory levels from backstock areas using scanning equipment.
- Modified price tags to reflect current promotions, ensuring accurate pricing for customers.
- Addressed customer inquiries on product availability and pricing to enhance shopping experience.
- Provided excellent customer service at all times while interacting with shoppers.
- Placed orders with vendors to replenish out-of-stock items.
- Coordinated with team members to efficiently complete management-assigned tasks.
Service Porter
Ford Models
New Orleans
01.2021 - 10.2021
- Prepared rental cars for customers who requested them while their own vehicle was being serviced.
- Greeted customers entering the dealership showroom and directed them to the appropriate service personnel or department.
- Coordinated appointment scheduling for customers needing auto body repairs, enhancing service efficiency.
- Managed inventory of detailing products, ensuring availability for customer service.
- Organized and filed paperwork related to vehicle servicing, streamlining document retrieval.
Beauty Advisor
Beauty Bar Salon
New Orleans
03.2020 - 12.2020
- Advised customers on beauty products tailored to individual needs, enhancing their shopping experience.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Executed sales activities including cashiering, stocking shelves, managing inventory, and delivering customer service efficiently.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Ensured that all displays were neat and organized at all times.
- Fostered positive shopping experiences through strong communication and rapport with each customer.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
Valet Attendant
PMSI/EMSI
New Orleans
07.2019 - 02.2020
- Greeted customers upon arrival, assisting with luggage to enhance their experience.
- Provided exceptional customer service by responding promptly to inquiries and requests for assistance.
- Assisted customers in retrieving their vehicles when requested.
- Organized and coordinated the flow of traffic in and out of the parking lot.
- Inspected customer vehicles for pre-existing damage prior to parking them.
- Maintained accurate customer records, ensuring efficient retrieval of vehicle information.
- Assisted disabled customers with entering and exiting their vehicles.
- Expressed appreciation for patronage, fostering customer loyalty and encouraging return visits.
Valet Parking Attendant
Key Valet
New Orleans
07.2018 - 10.2019
- Ensured customer satisfaction by providing friendly, courteous service.
- Resolved customer complaints professionally, focusing on achieving satisfactory outcomes to enhance customer experience.
- Assisted customers with luggage loading and unloading, ensuring a smooth and efficient transition.
- Tracked incoming and outgoing vehicles, maintaining accurate records to enhance operational flow.
- Collected fees from customers upon completion of their valet services.
- Notified management of any damage or issues with customer's vehicles immediately after inspection was completed.
- Followed company safety procedures while operating motor vehicles.
Education
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialist
Metairie, LA03-2026
High School Diploma -
Saint Scholastica Academy
Covington, LA05-2019
Skills
- Financial reporting
- Budget forecasting
- Invoice preparation
- Tax preparation
- Accounts reconciliation
- Payment processing
- Inventory management
- Regulatory compliance
- Data analysis
- Issue resolution
- Team leadership
- Critical thinking
- Customer engagement
- Verbal communication
- Telephone etiquette
- Active listening
Certification
- Driver's License
- Certified Phlebotomy Technician
Timeline
Accountant
Diversified Foods Inc
03.2024 - Current
Gate Service Agent
GAT
08.2023 - Current
Shelf Stocker
HomeGoods
05.2022 - 09.2022
Shoe Sales Associate
Ross Stores
04.2022 - 03.2023
Service Porter
Ford Models
01.2021 - 10.2021
Beauty Advisor
Beauty Bar Salon
03.2020 - 12.2020
Valet Attendant
PMSI/EMSI
07.2019 - 02.2020
Valet Parking Attendant
Key Valet
07.2018 - 10.2019
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialist
High School Diploma -
Saint Scholastica Academy