Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Teacher's Assistant
Sallie B Howard School
07.2016 - Current
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Handed out classroom materials, like pencils, paper, and crayons.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Graded assignments and reported individual progress to teacher.
Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Documented student progress and communicated with parents to keep informed.
Front Desk Receptionist
Sipnayan Afterschool Program
06.2020 - 04.2021
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Collected room deposits, fees, and payments.
Completed data entry and filing to keep records updated for easy retrieval.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Human Resources Specialist
United States Army
06.2010 - 08.2014
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Managed payroll processing and benefits to compensate employees for service rendered.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Resolved employee complaints and grievances successfully through mediation and collaboration.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Youth Recreational Aide
City Of Wilson
05.2006 - 06.2010
Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Assisted in preparing recreational materials and supplies for each activity.
Collaborated with other recreation staff in developing new recreational activities.
Monitored participation in recreational activities to provide assistance to participants.
Kept athletic and games equipment and facilities organized and maintained.
Developed and monitored safety policies and procedures to facilitate safety of participants.
Education
Associate of Science - Funeral Service And Mortuary Science
Wayne Community College
Goldsboro, NC
01.2026
High School Diploma -
James Hunt High School
Wilson, NC
06.2005
Skills
Class Coordination
Instructional Techniques
Group and Individual Instruction
Teacher Observation
Behavior Redirection
Safety Guidelines
Classroom Supervision
Activity Planning and Execution
Field Trip Monitoring
CDL Drivers License
Current and updated CDL holder
Timeline
Front Desk Receptionist
Sipnayan Afterschool Program
06.2020 - 04.2021
Teacher's Assistant
Sallie B Howard School
07.2016 - Current
Human Resources Specialist
United States Army
06.2010 - 08.2014
Youth Recreational Aide
City Of Wilson
05.2006 - 06.2010
Associate of Science - Funeral Service And Mortuary Science
Wayne Community College
High School Diploma -
James Hunt High School
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