Anastasia Hawley
Orlando,FL
Summary
Accomplished National Manager at JWR CPR with a proven track record of fostering strategic partnerships and driving organizational improvement. Expert in team management and data-driven decision making, I've led a team of 30+ to exceed sales targets by leveraging adaptability and meticulous attention to detail. Excelled in enhancing team performance and customer satisfaction at McDonald's, showcasing exceptional problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
National Manager
JWR CPR
05.2024 - Current
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Accurately entered and meticulously verified data to ensure precision and consistency in records.
- Monitored and tracked instructor availability to ensure accurate scheduling and prevent class posting errors.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Identified profitable business leads and built pipeline of prospective customers.
- Provided analytical rationale to identify, develop and implement activities within allocated account base.
- Established strategic partnerships with industry leaders, driving collaboration and mutual success.
- Managed a team of 30+ employees, providing leadership and direction to achieve company goals.
Shift Manager
McDonald's
06.2020 - 12.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Excelled in every store position and regularly backed up front-line staff.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
Bachelor of Science - Nursing
University of Central Florida
Orlando, FL05-2026
Associate of Arts - Undecided
Daytona State College
Daytona Beach, FL05-2022
Skills
- Team management
- Computer skills
- Attention to detail
- Data-driven decision making
- Documentation and reporting
- Organizational improvement
- Time management abilities
- Troubleshooting and problem resolution
- Scheduling and coordinating
- Adaptability and flexibility
Certification
- ACLS & BLS Provider Certified
- ACLS & BLS Instructor Certified
- ServSafe
Timeline
National Manager
JWR CPR
05.2024 - Current
Shift Manager
McDonald's
06.2020 - 12.2024
- ACLS & BLS Provider Certified
- ACLS & BLS Instructor Certified
- ServSafe
Bachelor of Science - Nursing
University of Central Florida
Associate of Arts - Undecided
Daytona State College
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