Anastasia Huffer
Casper,WY
Summary
Motivated and self-aware individual with a strong desire to further education and build a meaningful career. Known for honesty, direct communication, and a thoughtful approach to understanding others. Naturally curious and persistent when learning new information, with strong attention to detail and a desire to grow. Brings empathy, reliability, and resilience to challenges while demonstrating personal accountability and dedication to self-improvement. Seeking opportunities that support learning, structure, and long-term development.
Overview
6
6
years of professional experience
Work History
Customer Service Cashier
Twisted Pretzel
01.2024 - 04.2025
- Processed customer transactions accurately, ensuring efficient checkout experience.
- Managed cash drawer, balancing daily sales and maintaining accurate records.
- Assisted customers with product inquiries, enhancing overall satisfaction and service quality.
- Maintained cleanliness and organization of work area to comply with health standards.
- Collaborated with team members to streamline operations during peak hours, improving workflow efficiency.
- Trained new staff on cash handling procedures and customer service best practices.
- Implemented inventory management practices to ensure product availability and reduce waste.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Managed cash drawer and financial transactions to maintain accurate store accounts.
- Assisted in creation of promotional displays, attracting customer attention and boosting sales.
- Participated in regular inventory counts, ensuring accuracy in store stock levels.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Overnight Stocker
Walmart
03.2022 - 11.2023
- Stocked shelves efficiently, ensuring optimal product placement and accessibility for customers.
- Collaborated with team members to maintain inventory accuracy and organization throughout the store.
- Operated pallet jacks and forklifts to transport merchandise safely across the sales floor.
- Assisted in unloading delivery trucks, verifying incoming shipments against purchase orders.
- Implemented best practices for stock rotation, minimizing product spoilage and waste.
- Trained new associates on stocking procedures, safety protocols, and equipment operation.
- Enhanced store presentation by maintaining cleanliness and orderliness in stock areas and aisles.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
- Expedited store opening preparation, completing all assigned tasks before business hours commenced each morning.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Followed orders precisely for correct items, sizes and quantities.
- Managed timely and effective replacement of damaged or missing products.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Painter
Western View Painting
08.2021 - 03.2022
- Applied various painting techniques to enhance aesthetic appeal of residential and commercial properties.
- Prepared surfaces for painting by cleaning, sanding, and priming, ensuring optimal paint adhesion.
- Operated and maintained tools such as brushes, rollers, and sprayers to deliver high-quality finishes.
- Collaborated with clients to select color schemes that met their design preferences and project requirements.
- Ensured compliance with safety standards while handling hazardous materials and using protective equipment.
- Trained junior painters on best practices for application techniques and tool usage to improve team efficiency.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Safely operated lifts, scaffolding, and ladders to complete large-scale jobs efficiently.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Boosted property value for clients, selecting and applying high-quality, durable exterior paints.
- Taped off areas to prevent overspray and other accidents.
- Followed safety procedures and properly used protective gear while painting.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Corrected surface imperfections by filling cracks, holes, and joints.
- Applied various types of paints and other finishes to interior and exterior surfaces.
- Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
- Primed and sealed surfaces to best support paint coats.
- Prepared surfaces for painting or staining by removing old paint and applying primers.
- Reached high ceilings and walls with scaffolding and ladders.
- Repaired drywall and plaster prior to painting.
- Removed wallpaper and sanded surfaces to prepare for paint application.
In-Home Healthcare Provider
Personalized Support Services
03.2020 - 07.2021
- Provided compassionate care and support for daily living activities, enhancing client comfort and well-being.
- Assisted clients with medication management, ensuring adherence to prescribed schedules and improving health outcomes.
- Developed personalized care plans in collaboration with healthcare teams, addressing individual client needs effectively.
- Educated clients and families on health conditions and preventive measures, fostering informed decision-making.
- Monitored and reported changes in clients' health status to healthcare professionals, facilitating timely interventions.
- Trained new staff on best practices in patient care, promoting consistency in service delivery across the team.
- Implemented safety protocols during caregiving tasks, reducing risks and enhancing overall client safety at home.
- Streamlined communication processes between caregivers, clients, and families to improve service coordination and satisfaction.
- Provided respite care for family caregivers by offering reliable support services such as companionship, light housekeeping, and transportation assistance.
- Exhibited excellent time management skills when caring for multiple clients simultaneously without compromising quality of care.
- Effectively communicated with patients'' families to provide updates on progress and address any concerns or questions.
- Facilitated seamless transitions from hospital to home care settings by coordinating with medical professionals, social workers, and family members.
- Managed complex medical equipment in the home setting safely while maintaining strict adherence to cleanliness protocols for infection control purposes.
- Administered prescribed medications according to physician instructions, ensuring proper dosage and timing for optimal results.
- Assisted patients with mobility issues through gentle physical therapy exercises designed to improve strength, flexibility, and range of motion.
- Contributed to positive health outcomes by advocating for the best possible resources and support available within the community or healthcare network.
- Ensured a safe and comfortable home environment for patients through meticulous housekeeping and organization tasks.
- Increased patient comfort levels through compassionate interaction and empathetic listening during challenging periods of illness or recovery.
- Improved overall patient wellbeing by offering emotional support and companionship during times of loneliness or distress.
- Promoted patient independence by assisting with daily living activities such as grooming, dressing, and meal preparation.
- Maintained accurate and timely documentation of patient care activities, including medication administration records and treatment notes.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted disabled clients to support independence and well-being.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Transported clients for medical and personal outings.
Dishwasher/Line Cook
Johnny J's Diner
05.2019 - 03.2020
- Operated dishwashing equipment efficiently to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure timely availability of clean dishes and utensils.
- Trained new employees on proper dishwashing techniques and safety protocols.
- Monitored soap and cleaning supply levels, ensuring consistent availability for operations.
- Implemented improved organization of dish storage areas for enhanced workflow efficiency.
- Assisted in maintaining overall kitchen cleanliness by supporting additional cleaning tasks as needed.
- Resolved operational challenges proactively, contributing to smoother kitchen operations during peak hours.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
- Bolstered team morale and productivity by maintaining positive attitude and assisting colleagues during high-pressure periods.
- Reduced risk of cross-contamination, meticulously organizing dishware and kitchen tools after thorough washing and sanitization.
- Assisted in food storage organization, labeling and dating food items for easy retrieval and rotation.
Education
High School Diploma -
Kelly Walsh
Casper, WY05-2020
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Customer focus
- Merchandise restocking
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Positive and professional
- Problem-solving
- Reliable and responsible
- Honest and dependable
- Adaptable and flexible
- Creative thinking
- Inventory stocking
Timeline
Customer Service Cashier
Twisted Pretzel
01.2024 - 04.2025
Overnight Stocker
Walmart
03.2022 - 11.2023
Painter
Western View Painting
08.2021 - 03.2022
In-Home Healthcare Provider
Personalized Support Services
03.2020 - 07.2021
Dishwasher/Line Cook
Johnny J's Diner
05.2019 - 03.2020
High School Diploma -
Kelly Walsh