Anastasia McLean

• Trained clients during strength training, cardio vascular exercise, and stretching.
• Enhanced client fitness levels by creating personalized workout routines tailored to individual goals and abilities.
• Successfully sold personal training packages totaling $8,016 in sales for month of January.
• Encouraged long-term commitment from clients by celebrating achievements, setting new targets, and fostering a supportive atmosphere during training sessions.
• Facilitated open communication channels with clients, addressing concerns or questions promptly while offering valuable insights into improving overall wellness.
• Designed specific workout systems for individual clients based on performance ability.
• Designed specific workout systems for individual clients based on performance ability.
• Increased client base by offering engaging group classes that catered to various skill levels and interests.
• Expanded gym membership retention rates through consistently positive client-trainer interactions and progress tracking.

• Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
• Exhibited good attendance, work habits, and willingness to learn job functions.
• Prevented damage to packages and products by correctly securing loads.
• Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
• . Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.

Engage with customers to understand their wellness needs and provide personal recommendations

Educate customers on the benefits and uses of vitamins, supplements, herbal remedies, and health foods.

Suggest complimentary products to increase sales and enhance customer wellness goals

Maintain an understanding of regulatory guidelines regarding supplements and natural health products

Stock shelves, rotate products, and ensure accurate pricing and labeling.

Assist with ordering, receiving, and organizing new inventory.

Merchandising and building product displays

• Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
• Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
• Monitored inventory levels to prevent stock shortages during peak service hours or special events.
• Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
• Managed daily kitchen operations, including scheduling, budgeting, and equipment maintenance.
• Assisted in hiring decisions for new kitchen staff members based on experience, skill set alignment, and cultural fit within the existing team dynamic.
• Increased employee productivity by providing ongoing training and performance feedback for kitchen staff members.
• Developed new menu items, incorporating seasonal ingredients and current food trends.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Developed kitchen staff through training, disciplinary action, and performance reviews.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.