Anastasia Miliauskas
Hickory Hills,IL
Summary
Accomplished Supervisor with extensive experience in food service industry. Promptly assists customers and identifies specific needs. Consistently adheres to food safety and quality standards to promote customer satisfaction and high-quality service.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Front of House Supervisor/ Bartender/Server
Redstone
06.2022 - Current
- Prepare and serve alcoholic beverages
- Maintain safety standards
- Perform closing and opening duties
- Take orders accurately and enter into POS
- Check customer identification
- Provide friendly customer service
- Perform opening, mid, and closing manager duties.
- Created floor plans for waitstaff.
- In charge of the FOH , make cuts as determined by business volume.
- Handle guest complaints and issues accordingly.
- Reconcile bartender's drawers and server's checkouts.
- Count and balance the safe.
- Expedite food as needed.
- Table touch all guests in the restaurant.
- Voids and comps.
Bartender/Hourly Manager
Aurelio's South Loop
06.2015 - 06.2022
- Make drinks according to spec for servers and bar patrons.
- Accurately take orders and enter them into POS.
- Responsible for verifying guests' identification and practice responsible alcohol service.
- Process cash and credit card transactions.
- Responsible for cleaning and keeping the bar stocked.
- Do all necessary bar prep and side work.
- Perform all opening manager responsibilities including counting safe and setting up bar and takeout drawers.
- Address and resolve customer complaints and issues.
- Voids and comps.
- Assist with bar inventory and liquor orders.
- Process and packaged catering orders.
Server/Bartender
Francesca's Vicinato
09.2015 - 06.2020
- Take orders and enter them in POS.
- Promote all daily specials and upsell whenever possible.
- Provide recommendations to customers using knowledge of food and beverage menus.
- Clean and execute side work duties.
- Anticipate guests needs.
- Process cash and credit card transactions efficiently.
Server/Bartender/Corporate Trainer
P.F. Chang's China Bistro, Inc.
11.2006 - 06.2015
- Take orders and enter them in POS.
- Promote all daily specials and upsell whenever possible.
- Provide recommendations to customers using knowledge of food and beverage menus.
- Clean and execute side work duties.
- Anticipate guests needs.
- Process cash and credit card transactions efficiently.
- Follow corporate recipes when making drinks for guests and service bar.
- Train all newly hired staff according to company standards.
Manager/Trainer/Server/Bartender
Bennigan's
09.2001 - 10.2006
- Handle all guest issues and complaints.
- Write server and bar schedule.
- Interview, hire, and train new employees.
- Responsible for placing product order from approved distributors.
- Write daily kitchen prep sheets.
- Coach and counsel employees.
Education
Some college - General Studies
Moraine Valley Community College
Palos Hills, ILSkills
- Restaurant Experience
- Communication skills
- Supervising experience
- Food Preparation
- Time management
- Food safety compliance
- Guest relations
- Point of sale systems
- Hospitality industry
- Quality control
- Staff supervision
- Policy enforcement
Certification
- Basset Certification
- Bartender License
- Food Handler Certificate
- Safe Serve Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Front of House Supervisor/ Bartender/Server
Redstone
06.2022 - Current
Server/Bartender
Francesca's Vicinato
09.2015 - 06.2020
Bartender/Hourly Manager
Aurelio's South Loop
06.2015 - 06.2022
Server/Bartender/Corporate Trainer
P.F. Chang's China Bistro, Inc.
11.2006 - 06.2015
Manager/Trainer/Server/Bartender
Bennigan's
09.2001 - 10.2006
Some college - General Studies
Moraine Valley Community College
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