Anastasia Nasibov
Littleton,CO
Summary
Positive and diligent professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering a goal-oriented and performance-minded approach. Fluent in Russian and English. A quick learner that is eager to thrive in a new environment.
Overview
6
6
years of professional experience
Work History
Property Management Specialist
Mile High Management Consulting LLC
Denver, Colorado
07.2020 - 04.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Maintained sufficient number of units market-ready for lease.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Paralegal
Galperin & Associates
Denver, CO
06.2018 - 04.2020
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Prepared legal briefs, motions and pleadings.
- Communicated with outside vendors on behalf of attorneys and legal departments.
- Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
- Adhered to privacy laws to avert possible information breaches and protect client data.
- Mitigated legal team's workload by reviewing and evaluating legal documents, discovery materials and contracts.
Sales Associate
Spray La Vie
Denver, CO
06.2017 - 06.2018
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Achieved perfect attendance and on-time record.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained records related to sales, returns and inventory availability.
- Completed orders and organized product deliveries to meet customer timetables.
- Tracked stock using company inventory management software.
- Prepared large cash deposits with zero discrepancies.
- Developed, marketed and sold full range of products and support services.
Homecare Service Sales
A Ariel Homecare Company
Denver, CO
08.2016 - 04.2017
- Delivered superior customer service to retain existing customers and attract future customers.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Determined customer needs and interests to recommend homecareservices to customers.
- Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving most issues.
- Worked independently with minimal supervision.
- Served customers with knowledgeable, friendly support at every stage.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Prioritized tasks and projects to meet tight deadlines.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Exceptional computer skills
Dental Receptionist
Calabasas Dental Institute
Calabasas, CA
06.2015 - 08.2016
- Scheduled, rescheduled and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Greeted visitors and patients to determine needs, check appointments and direct accordingly.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Completed patient referrals to other medical specialists.
- Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
- Conducted communications and transactions with patients and visitors to foster positive experience.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Organized patient files and streamlined operations to improve efficiency.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered and verified patient records before triage with most up-to-date information.
- Managed financial documentations such as expense reports and invoices.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Received and routed laboratory results to correct clinical staff members.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Education
High School Diploma -
Thousand Oaks Highschool
Thousand Oaks, CA05.2015
Skills
- Building Security
- Program Management
- Safe Work Practices
- Code Compliance
- Sale and Rental Recordkeeping
- Maintenance Oversight
- Tenant and Owner Liaising
- Violation Resolution
Additional Information
Referrals: Bogdan Nagoga Phone 720-757-7931 Email: Bnagoga24@gmail.com
Vietta Dekhtyar Phone:310-383-0402 Email: Dvietta@gmail.com
Languages
Russian
Native or Bilingual
Timeline
Property Management Specialist
Mile High Management Consulting LLC
07.2020 - 04.2022
Paralegal
Galperin & Associates
06.2018 - 04.2020
Sales Associate
Spray La Vie
06.2017 - 06.2018
Homecare Service Sales
A Ariel Homecare Company
08.2016 - 04.2017
Dental Receptionist
Calabasas Dental Institute
06.2015 - 08.2016
High School Diploma -
Thousand Oaks Highschool
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