Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anastasia Ristic

5111 Forum Blvd Holiday

Summary

A diversified customer service and quality assurance professional with a personable and outgoing demeanor. An excellent communicator who is self-sufficient and successfully works independently or as part of a team. Computer savvy, excellent with accurate data entry and documentation. Able to quickly solve any conflicts or issues. Eager to return to a professional environment where career growth can continue.

Overview

15
15
years of professional experience

Work History

Care Giver

Self Employed
01.2023 - Current
  • Taking care of my Autistic son

Administrative Assistant/Receptionist

Abbey Adams, Byelick and Mueller, LLP
08.2015 - 09.2023
  • Drafted and distributed memos, letters, and other documents
  • Created and maintained filing systems, both electronic and paper
  • Processed invoices and payments
  • Tracked and reported monthly expenditures
  • Scheduled and managed appointments and meetings
  • Coordinated meetings and events, including reserving facilities and ordering food
  • Created and distributed agendas and other materials for meetings
  • Generated reports and other documents as requested
  • Updated and maintained databases of customer and employee information
  • Developed and maintained positive relationships with vendors and suppliers
  • Provided administrative support to management and other staff
  • Created and maintained databases of customer and employee information
  • Coordinated travel arrangements for employees
  • Ordered office supplies and equipment
  • Assisted with event planning and coordination
  • Managed inventory of office supplies and equipment
  • Met and greeted visitors in a professional and courteous manner, directing them to appropriate parties
  • Answered and directed incoming calls, taking detailed messages when necessary
  • Managed all incoming and outgoing mail, including sorting and distributing

Administrative Assistant/Receptionist

Lancaster and Eure Law Office
07.2013 - 08.2015
  • Drafted and distributed memos, letters, and other documents
  • Assisted with the preparation of reports and presentations
  • Created and maintained filing systems, both electronic and paper
  • Assisted with the preparation of presentations and other materials
  • Monitored and responded to emails in a timely manner
  • Scheduled and coordinated meetings and appointments
  • Managed all incoming and outgoing mail, including sorting and distributing
  • Answered and directed incoming calls, taking detailed messages when necessary

Home Health Aide

Resident Caregiver
12.2013 - 04.2014
  • Ran errands and assisted with grocery shopping, medication pickups, and other tasks as needed
  • Helped patients with personal hygiene, dressing, bathing, and other daily tasks
  • Managed emergency scenarios with full authority, skillfully controlling the situation
  • Helped patients care for themselves by teaching proper and safe use of ambulation assistive devices, such as canes or walkers
  • Assisted with mobility, including the use of walkers, canes, and wheelchairs, and maintained a 97% positive patient score for compassion
  • Maintained a professional manner at all times
  • Administered medications as prescribed by a physician
  • Utilized problem-solving skills to address challenges effectively and quickly resolve issues for patient satisfaction
  • Demonstrated exceptional communication skills in interacting with patients, families, and healthcare providers
  • Transported patient to medical appointments
  • Documented detailed and accurate notes on patient care, treatment, and progress in electronic medical records

Office Assistant/Receptionist Front Desk

Law Offices of Michael Moran
11.2010 - 08.2013
  • Maintained a clean reception area, including the lounge and associated environs
  • Operated the telephone switchboard, answering and transferring calls (approximately 80-90 per day) and resolving customer queries by providing information regarding trip reservations and additional baggage fees
  • Provided quality customer support by following up on customer requests and resolving complaints to promote customer satisfaction and create additional business opportunities
  • Provided outstanding customer service while preparing customer contracts and paperwork
  • Assisted in ordering, receiving, stocking, and distributing office supplies

Data Entry Clerk

Pinnacle One Mortgage
04.2010 - 10.2010
  • Utilized advanced data-entry skills to process and maintain records per day with 99% accuracy
  • Verified data entered into the database against source documents
  • Performed data entry functions in accordance with established policies and procedures
  • Utilized various data entry tools and techniques to improve accuracy and efficiency
  • Utilized Microsoft Excel to organize and analyze datasets for efficient data entry
  • Maintained customer confidence and protected operations by adhering to confidentiality standards
  • Assisted in record management duties including filing and logging
  • Quickly identified and resolved data entry discrepancies
  • Maintained customer confidence and protected operations by adhering to confidentiality practices

Education

High School Diploma -

Palmetto High School
Palmetto, FL

Skills

  • Proficient in Microsoft Office
  • Interpersonal Communication
  • Accurate Data Entry
  • Information Management Skills
  • Phone Communication Management
  • Organizational Task Management
  • Reliable Team Member
  • High Ethical Standards
  • Collaborative Teamwork
  • Strong Communication Skills

Timeline

Care Giver

Self Employed
01.2023 - Current

Administrative Assistant/Receptionist

Abbey Adams, Byelick and Mueller, LLP
08.2015 - 09.2023

Home Health Aide

Resident Caregiver
12.2013 - 04.2014

Administrative Assistant/Receptionist

Lancaster and Eure Law Office
07.2013 - 08.2015

Office Assistant/Receptionist Front Desk

Law Offices of Michael Moran
11.2010 - 08.2013

Data Entry Clerk

Pinnacle One Mortgage
04.2010 - 10.2010

High School Diploma -

Palmetto High School
Anastasia Ristic