Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anastasia Rodgers

Sacramento,CA

Summary

I am an experienced office manager with several years of experience in overseeing a wide variety of essential functions in day to day business activities/needs. I have held many positions giving me opportunity and growth in customer service, business relations, and optimizing staff/business productivity, efficiency and service quality across various diverse environments. I am a dedicated, hard-working, and long-term employee looking for an environment in which I have the ability to grow in and showcase abilities.

Overview

10
10
years of professional experience

Work History

Office Manager

Cool Pools, Inc.
Roseville, CA
08.2017 - Current
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, training opportunities, and department activities.
  • Provided administrative tasks, including preparing reports and presentations.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days, employee time tracking, etc.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Organized company events, including holiday parties, and team-building activities.
  • Provided training to new hires on office policies and procedures.
  • Administered payroll, and maintained proper documentation of employee personnel.
  • Delegated work to staff, setting priorities, and goals.
  • Performed the hiring process and interviewed prospective employees.
  • Created and managed routing operations for all technicians, inclusive of daily routes and install/repair scheduling.
  • Worked with multiple County Environmental Health offices to submit Minor Remodel Forms and obtain proper approvals for commercial equipment installations.
  • Commercial and residential invoicing and quoting.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls, and creating business letters and records.
  • Created and published social media content over multiple platforms.

Team Member /Team Leader

Sherwin-Williams Paint Store
Rocklin, CA
02.2017 - 08.2017
  • Oversaw a team of employees and conducted team meetings.
  • Assisted customers with product selection and the ordering process.
  • Received, processed, and stocked merchandise.
  • Organized and tracked inventory.
  • Performed opening and closing duties, such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers, card processing systems, and set up auto-payments for customers.
  • Answered phone calls regarding inquiries about products or services.

Restaurant Supervisor

Mr. Pickles Sandwich Shop
Auburn, CA
08.2016 - 02.2017
  • Assisted customers with product selection and ordering process.
  • Participated in team meetings to discuss strategies for improvement.
  • Participated in training sessions for new employees when needed.
  • Provided customer service.
  • Prepped and stocked daily produce.
  • Performed opening and closing duties while overseeing other employees.
  • Operated cash registers to process payments from customers.

Restaurant Team Member

Noodles & Co
Rocklin, CA
04.2015 - 07.2016
  • Stocked front-of-house supplies such as napkins, utensils, straws.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Provided quality customer service.
  • Processed payments using the POS system.
  • Assisted in taking customer orders and providing recommendations.
  • Conducted inventory checks to ensure adequate products were available.
  • Performed opening and closing duties.

Education

High School Diploma -

Del Oro High School
Loomis, CA
05-2016

Skills

  • Customer Service
  • Staff Hiring
  • Team Management
  • Vendor Engagement
  • Billing
  • Documentation Expertise
  • Report Generating
  • Inventory Management
  • Proposal Writing
  • Staff Training
  • Office Management Software
  • Payroll
  • Scheduling and Calendar Management
  • Social Media Management and Publishing
  • Presentation design

References

References available upon request.

Timeline

Office Manager

Cool Pools, Inc.
08.2017 - Current

Team Member /Team Leader

Sherwin-Williams Paint Store
02.2017 - 08.2017

Restaurant Supervisor

Mr. Pickles Sandwich Shop
08.2016 - 02.2017

Restaurant Team Member

Noodles & Co
04.2015 - 07.2016

High School Diploma -

Del Oro High School

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Anastasia Rodgers