Anastasia Santos
Cypress,TX
Summary
With over 2 years in the leasing industry, I’m seeking a challenging position that will allow me to utilize and expand my skills while also pursuing opportunities for career advancement.
Overview
5
5
years of professional experience
Work History
Assistant Community Manager
RPM LIVING
Houston, TX
02.2025 - Current
- Coordinated events for residents of the community.
- Managed all social media platforms, growing the follower base.
- Provided administrative support to the Community Manager as needed.
- Developed marketing materials for various projects within the community.
- Tracked and monitored office supply inventory to restock and purchase new items.
- Collected residents' monthly rent payments and recorded transaction details.
- Toured and leased units, processed move-ins, initiated leases, executed renewals, and handled move-outs.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Prepared monthly financial reports for review by the property manager.
- Escalated critical issues to the property manager to promote immediate resolution.er pthe rompt remedial action.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Escalated critical issues to property manager to promote immediate resolution.
Leasing Consultant
Bellevue Living / RPM Living
Richmond, TX
08.2022 - 02.2025
- Prepared and maintained detailed records, including lease agreements, detailed interactions, payment transactions, and traffic logs.
- Reviewed lease applications and verified rental eligibility, adhering to policies and regulations.
- Assisted in planning and executing resident events to meet community engagement goals.
- Created promotional materials, such as flyers and brochures, to market on social media platforms.
- Tracked leads using CRM software and followed up with interested parties.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Ensured that all paperwork was completed accurately in accordance with company policy.
- Conducted tours of available apartments, highlighting features and amenities.
Vet Tech • Receptionist
American Veterinarian Group
Sugar Land, TX
09.2020 - 08.2022
- Mastered multi-tasking as this position requires me to navigate multiple platforms for daily operations
- Handle all incoming patients by checking them in, and greeting them
- Managed accurate and current patient records.
- Follow up with patients, and schedule appointments for upcoming visits.
- Efficiently managed vet tech duties, enhancing patient care and streamlining surgical support.
- Provided compassionate care during check-ins, establishing a welcoming environment for all patients
- Played a key role in surgical procedures and X-ray operations, contributing to high-quality patient care
- Proficiently cross-trained as a receptionist, adeptly managing incoming phone calls and reception tasks alongside regular daily responsibilities
- Orchestrated patient flow, enhancing efficiency and reducing wait times
Education
Associate of Arts - Business Administration
Wharton Junior Community College
08.2024
High School -
William B. Travis High School
06-2020
Skills
- Data analysis
- Time management
- Multi-tasking
- Data management
- Clerical skills
- Detail-oriented
- Excellent verbal and written communication
- Tech-savvy
- Marketing
- Excellent Customer service
- Fair Housing
- Event Planning
- Office Management
- Social Media Management
- Deposit accounting
- Community engagement
- Proficiency in Microsoft Office
- Networking
- Customer retention
- Adaptability
- Yardi software proficiency
- Phone etiquette
References
References available upon request.
Timeline
Assistant Community Manager
RPM LIVING
02.2025 - Current
Leasing Consultant
Bellevue Living / RPM Living
08.2022 - 02.2025
Vet Tech • Receptionist
American Veterinarian Group
09.2020 - 08.2022
Associate of Arts - Business Administration
Wharton Junior Community College
High School -
William B. Travis High School
Similar Profiles
Jaylen WillisJaylen Willis
Assistant Community Manager at Rpm LivingAssistant Community Manager at Rpm Living
Gabriela Torres La FosseGabriela Torres La Fosse
Apartment Leasing Agent at RPM LivingApartment Leasing Agent at RPM Living
VICTORIA DELOSSANTOSVICTORIA DELOSSANTOS
Leasing Agent at RPM LivingLeasing Agent at RPM Living
Mark ConlonMark Conlon
Corporate Counsel at Hewlett Packard EnterpriseCorporate Counsel at Hewlett Packard Enterprise
Catherine MoralesCatherine Morales
Administrative Assistant at Cypress Lakes Animal HospitalAdministrative Assistant at Cypress Lakes Animal Hospital