Summary
Work History
Overview
Education
Skills
Timeline
Generic

Anastasia Sharp-Wolfe

Thibodaux,LA

Summary

Disciplined professional experienced in document management and time management. Offers skills in recordkeeping, knowledge of information security practices and background in office standards. Looking to put knowledge and abilities to good use in clerical position focused on information and document oversight. I am also a helpful Pharmacy Sales Associate dedicated to maintaining customer satisfaction and contributing to department's success. Detail-oriented individual with 7 years of experience providing friendly service and assistance to customers. Proficient in stock pricing and shelving, medication inventorying and processing customer sales with POS system.

Work History

Pharmacy Sales Associate

Walmart
Houma, LA
02.2015 - Current
  • Stocked, unpacked and placed incoming merchandise and pharmaceutical products
  • Assist customers by locating requested items, answering product questions and referring customers to on-duty pharmacist for medication inquires
  • Answering incoming calls and direct calls to pharmacist and staff
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
  • Used consultative sales approach to understand and meet customer needs

Front Dest Clerk

Candlewood Suites Hotel
Houma, LA
03.2013 - 12.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Kept reception area clean and neat to give visitors positive first impression
  • Confirmed appointments, communicated with clients and updated client records
  • Answered central telephone system and directed calls accordingly

Front Desk Receptionist

Transitions OB/GYN
Thibodaux, LA
10.2006 - 07.2012
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Resolved patient issues quickly and notified supervisor immediately when problems escalated
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization
  • Completed clerical duties and tasks for clinic administration
  • Referred and screened patients to make best use of resources, triage staff and serve community members
  • Checked patient insurance, demographic and health history to keep information current
  • Helped patients complete necessary medical forms and documentation
  • Organized paperwork such as charts and reports for office and patient needs
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
  • Adhered to strict HIPAA guidelines to protect patient privacy
  • Coordinated patient scheduling, check-in, check-out and payments for billing

Overview

15
15
years of professional experience

Education

Pharmacy Technician Diploma - Pharmacy

Unitech Training Academy
Houma, LA

High School Diploma -

Thibodaux High School
Thibodaux, LA
05.2007

Skills

  • Customer Communication
  • Preparing Bulk Medications
  • Knowledge of Product Features
  • Credit and Cash Transactions
  • Patient Care
  • Answering and Routing Calls
  • Computer Proficiency
  • Data Research and Analysis
  • Positive Attitude and Energetic
  • Greeting and Seating Clients
  • Billing and Payment Processing

Timeline

Pharmacy Sales Associate

Walmart
02.2015 - Current

Front Dest Clerk

Candlewood Suites Hotel
03.2013 - 12.2014

Front Desk Receptionist

Transitions OB/GYN
10.2006 - 07.2012

Pharmacy Technician Diploma - Pharmacy

Unitech Training Academy

High School Diploma -

Thibodaux High School
Anastasia Sharp-Wolfe