Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anastasia Suayan

Manalapan,NJ

Summary

I am writing to express my interest in transitioning from my current per diem role to a consistent Intake Advisor position within Hackensack Meridian Health Home Care. Since joining the team in 2020, I have gained extensive experience across intake operations, insurance verification, and patient coordination. Having worked both per diem and full time in the past, I am confident in my ability to adapt to increased hours while continuing to deliver the accuracy, empathy, and reliability that define our patient-centered approach.

Over the past five years, I have built strong working relationships across multiple teams and have become familiar with the unique needs and workflows of each referral type. My role has required balancing high-volume communication with patients, case managers, and healthcare facilities while ensuring compliance with HIPAA and organizational standards. I take pride in being detail-oriented, efficient, and a dependable resource to both colleagues and patients.

As my family responsibilities have evolved, I am now ready to commit to a more consistent schedule and, in the future, the possibility of returning to full-time. I am eager to continue contributing to Hackensack Meridian’s mission of providing high-quality, compassionate care, while bringing dedication and stability to the Intake team.

Thank you for your time and consideration. I would welcome the opportunity to further discuss how my experience and commitment align with the needs of the department.

Sincerely,

Anastasia Suayan

Overview

10
10
years of professional experience

Work History

Affiliate Marketer

TikTok
11.2024 - Current
  • Promoted trending products through original TikTok content, earning commissions through affiliate marketing
  • Created two high-performing videos that generated Millions of views and generated over $3k in less than 72 hours that continue to sell.
  • Built relationships with sellers and emerging brands to access exclusive products and negotiate better commission rates
  • Developed skills in short-form video production, audience engagement, and data-driven content optimization
  • Developed and executed affiliate marketing strategies to enhance brand visibility and drive traffic.
  • Analyzed performance metrics to optimize campaigns and improve conversion rates.
  • Created engaging content for affiliate promotions across multiple digital platforms.

Intake Advisor

Hackensack Meridian Health
09.2020 - Current
  • Verified insurance eligibility, benefits, and patient demographics to ensure accurate and efficient intake processes.
  • Receive and process incoming referrals via fax, email, and phone, ensuring accurate and timely entry into the system
  • - Answer and direct inbound calls from clients, healthcare providers, and partner agencies with professionalism and efficiency
  • Verify insurance coverage and obtain necessary authorizations to initiate home care services
  • Coordinate with nurses, case managers, and scheduling teams to ensure smooth onboarding of new clients
  • Monitor and prioritize referral volume to meet departmental timelines and service standards
  • Managed high-volume inbound and outbound calls, providing clear and empathetic communication to patients, case managers, and healthcare facilities.
  • Collaborated with interdisciplinary teams to resolve intake issues and coordinate patient care effectively.
  • Maintained strict compliance with HIPAA regulations while handling sensitive patient information.

Special Needs Camp Counselor

Manalapan Parks and Recreation
06.2019 - 08.2019
  • Responsible for planning and carrying out activities for children
  • Accountable for the general safety of children within group
  • Communicated with supervisors and parents of children to ensure a fun and safe experience

Wine Tasting Attendant

Mountain View Vineyard
01.2016 - 05.2018
  • Welcomed guests and poured wine according to the guidelines and procedures
  • Described wines and winery history to guests
  • Well versed in the point of sale system and cash registers
  • Provided exceptional customer service to enhance guest experiences at vineyard events.
  • Operated POS systems efficiently for sales transactions and inventory tracking.
  • Assisted with wine tastings, educating guests on varietals and vineyard history.

Education

High School Diploma -

Fort Hays State University
09.2025

Associate of Science - Nursing Education

Brookdale Community College
Lincroft, NJ

Skills

  • Excellent customer service, communication abilities, and the capacity to multi task
  • Microsoft Office: Word, Excel, and PowerPoint
  • Insurance Verification and Prior Authorization
  • Patient and Provider Communication
  • Data Entry and Accuracy
  • Multitasking and Time Management
  • HIPAA Compliance
  • Call Handling and Documentation
  • Problem-Solving and Conflict Resolution
  • Self-Motivation & Initiative
  • Adaptability to Trends
  • Time Management
  • Creativity & Innovation
  • Entrepreneurial Thinking
  • Networking

Timeline

Affiliate Marketer

TikTok
11.2024 - Current

Intake Advisor

Hackensack Meridian Health
09.2020 - Current

Special Needs Camp Counselor

Manalapan Parks and Recreation
06.2019 - 08.2019

Wine Tasting Attendant

Mountain View Vineyard
01.2016 - 05.2018

High School Diploma -

Fort Hays State University

Associate of Science - Nursing Education

Brookdale Community College