Experienced professional with 18+ years in safety, Pro Sales, management, inspections, customer service, medical, and cash handling/purchasing. Equipped to excel in this position due to extensive knowledge and work ethic. Thrived in work-from-home, healthcare, and professional human resource roles throughout career. Willing and able to become a Notary Public to further enhance skill set.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Pre-K Teacher
Sprouts Child Enrichment Center
07.2023 - Current
Taught children basic skills such as identifying colors, shapes, numbers, and letters
Work with children in groups or one on one, depending on the needs of children and on the subject matter
Plan, develop and carry out a curriculum that focuses on different areas of child development
Organize activities so children can learn about the world, explore interests, and develop skills
Created structured schedules for optimal balance of physical activity and rest.
Observed children to detect any signs of emotional or developmental problems.
Keep records of the children's progress, routines, and interests, and inform parents about their child's development
OSHA 10 Cert -Construction Clean Fill Scale House Operator & Billing Clerk
ACT Recycling/Cincinnati Asphalt
12.2022 - 07.2023
Managed both inbound and outbound recycling load data.
Assessed trucks and vehicle loads to identify material types, quantities, and contamination levels.
Received payments in the form of cash or credit card from the public and recorded appropriate fee charges; reconciled cash drawers
Provided positive customer service, answering a variety of questions
Entered and retrieved data, prepared reports from online and personal systems following established formats.
Completed numerical calculations and spreadsheets based on provided drafts and instructions.
Handled standard office equipment and executed administrative support tasks.
Processed and billed invoices through Quickbooks for all customers
Cross trained employees for scalehouse operations
Logistics/Billing Data Clerk - Contract
Triumph Energy
09.2021 - 06.2022
Efficiently operated red hat, Store and company sites for gas majors
Helps develop and confirm delivery schedules with Logistics for billing and processing loads
Maintained accurate freight rates in red hat
Acted as a company liaison to our various dealers and direct stores for gas loads and any other needs
Prepared in-depth reports each morning from all gas majors for pricing and sent out direct marketing and analysis sheets pertaining to daily marketing trends
Reviewed pricing quotes and processed freight amounts sent in from all haulers
Worked effectively and cross-functionally with all departments at Triumph Energy as well as haulers and drivers
Provided knowledgeable and efficient support to backup key positions within the verifications, invoicing, and pricing
Followed up and collected on all outstanding invoices from haulers as needed for accounts payable
Employee relations and cross trained other employees
Pre-Legal Collector// Customer Service Furniture
Macy's
10.2019 - 04.2021
Was responsible for handling the collection activity on incoming and outgoing calls regarding early age delinquent accounts
Performed investigative work to locate customer contact information;
Entered appropriate coding and disposition in accordance with policy and procedures; performing other duties as assigned
Communicated with other departments within MCCS to research customer delinquent accounts, such as fraud, Customer service and with CitiBank for other programs
Assisted with on-the-job training of new associates and cross-training
Excelled in interpersonal and customer service savvy and know how while on the floor
Excelled in legal communications in reference to outdated/past due accounts
Cross trained in multiple departments such as Furniture and bedding customer service- duties include 1st call resolution, customer service for orders, delivery, adjustments, submitting special order forms
Managed client records
Human Resource Operations Manager
Calendar Club
03.2009 - 01.2014
Company Overview: Military Installations Missouri
Supported the development and implementation of HR initiatives and systems
Provided counseling on policies and procedures
Actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process
Created and implemented effective onboarding plans
Developed training and development programs
Assisted in performance management processes
Supported the management of disciplinary and grievance issues
Maintained employee records (attendance, EEO data etc.) according to policy and legal requirements
Reconciled billing accounts to the general ledger
Interfacing with the accounts receivable, credit/collections and client purchasing departments
Ensuring the accuracy of invoicing
Reviewed employment and working conditions to ensure legal compliance both onsite and on Military installations
Health, Mental Health, & Disabilities Supervisor at St. Alban's Child Enrichment CenterHealth, Mental Health, & Disabilities Supervisor at St. Alban's Child Enrichment Center