Anastasia Tuyul
Shortsville,NY
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Great problem solver and listener when a customer is upset and frustrated.
Overview
5
5
years of professional experience
Work History
Typist
Red Jacket Education Center
12.2022 - 06.2023
- Typed official correspondence and reports from handwritten notes and other information sources.
- Organized and maintained precise confidential personnel files.
- Organized and prioritized proofreading, spell checking, document filing and data entry.
- Check in and check out students to their parents/guardians.
- Answer phone calls and call out to different districts and doctors.
1:1 Aide
Red Jacket Education Center
03.2021 - 12.2022
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Interacted physically and verbally with students throughout each day.
- Offered student support through special accommodations, extra assistance, and assessments.
- Maintained positive attitude and affirmatively communicated with each student.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported teacher in development of individual learning strategies.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Alerted instructor to student behavior or issues requiring intervention.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Enforced rules and instructions to maintain discipline.
Assitant Manager
Speedway
11.2020 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cashier
Speedway
07.2020 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Checked personal identifications during alcohol and tobacco sales.
Secretary
Soliders And Sailors Hospital
12.2018 - 01.2020
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Made appointments needed by ER Doctor's recommendations.
- Helped out nurses with EKG machine when needed and helped gather supplies when needed.
Housekeeper
Soliders And Sailors Memorial Hospital
01.2018 - 12.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Verified cleanliness and organization of storage areas and carts.
- Ordered and stocked supplies in the ER housekeeping closet.
- Dusted picture frames and wall hangings with cloth.
- Made sure the doors were cleaned and free of streaks for every new patient.
Education
Associate of Applied Science - Accounting
Finger Lakes Community College
Canandaigua, NY05.2022
Associate of Applied Science - Criminal Justice
Finger Lakes Community College
Canandaigua, NY05.2018
High School Diploma -
Penn Yan Academy
Penn Yan, NY06.2010
Skills
- Active Listening
- Accounting Techniques
- Patient Medical Histories
- Office Supplies and Inventory
- Staff Training
- Credit and Cash Transactions
- Order Taking
- Product and Service Sales
- Issue Resolution
- Refunds and Exchanges
- Cash Drawer Management
- Cleaning and Sanitizing
- Stocking and Replenishing
Timeline
Typist
Red Jacket Education Center
12.2022 - 06.2023
1:1 Aide
Red Jacket Education Center
03.2021 - 12.2022
Assitant Manager
Speedway
11.2020 - 02.2022
Cashier
Speedway
07.2020 - 10.2020
Secretary
Soliders And Sailors Hospital
12.2018 - 01.2020
Housekeeper
Soliders And Sailors Memorial Hospital
01.2018 - 12.2018
Associate of Applied Science - Accounting
Finger Lakes Community College
Associate of Applied Science - Criminal Justice
Finger Lakes Community College
High School Diploma -
Penn Yan Academy
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