Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anastasia Underhill

Benson,NC

Summary

Human Resources professional with deep expertise in employee relations, talent management, and organizational development. Known for fostering collaborative environments and driving impactful HR initiatives. Strong communicator with knack for adapting to evolving business needs. Skilled in conflict resolution, strategic planning, and enhancing workforce productivity.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Human Resources Business Partner

Walmart
10.2024 - Current
  • Coached managers on effective employee relations strategies to address workplace conflicts proactively.
  • Managed complex employee relations issues to promote a healthy workplace culture.
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
  • Managed full cycle of recruiting, hiring, and onboarding new employees.
  • Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Developed and delivered special events for company employees.
  • Managed onboarding process for new hires, ensuring smooth transition into company.
  • Conducted exit interviews to gather feedback for organizational improvement.
  • Coordinated with department heads to identify staffing needs, ensuring optimal workforce allocation.
  • Analyzed turnover data to identify trends and develop strategies for improving employee retention.

Facilitator

Walmart
06.2016 - 10.2024
  • Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
  • Increased participant engagement by incorporating interactive activities and group discussions into sessions.
  • Promoted continuous learning within the organization by sharing best practices and lessons learned from various facilitation experiences.
  • Provided constructive feedback to participants during debriefing sessions, fostering personal growth and skill development.
  • Led virtual training sessions using web-based platforms while maintaining high levels of participant interaction and engagement throughout the event duration.
  • Served as a resource for trainees post-session completion by providing follow-up support via email or phone consultations.
  • Fostered collaborative environment, encouraging open dialogue and shared experiences among participants.

Asset Protection Manager

Walmart
07.2014 - 06.2016
  • Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
  • Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
  • Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
  • Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
  • Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
  • Established clear performance metrics for asset protection personnel, fostering an environment of accountability and continuous improvement among team members.
  • Improved inventory accuracy by overseeing regular cycle counts and addressing discrepancies in a timely manner.
  • Partnered with local law enforcement agencies to share information about potential threats or suspicious activity in the area.
  • Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and remediation of vulnerabilities within the organization.
  • Worked closely with law enforcement in investigating and solving theft and fraud cases.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Monitored store surveillance cameras to detect suspicious behavior.

Assistant Manager

Walmart
01.2000 - 07.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Conducted performance evaluations, identifying areas for development and rewarding strong performance.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Education

Bachelor of Science - Cyber Security

Bellevue University
Bellevue, NE
06-2023

Certification - Human Resources Management

Wilmington University
New Castle, DE
06-2023

Skills

  • Employee relations
  • Retention strategies
  • Legal compliance
  • HR analytics
  • Benefits administration
  • Talent recruitment
  • Workforce planning
  • Onboarding, training, and development
  • Human resource information system HRIS

Certification

  • SHRM-CP - SHRM Certified Professional

Timeline

Human Resources Business Partner

Walmart
10.2024 - Current

Facilitator

Walmart
06.2016 - 10.2024

Asset Protection Manager

Walmart
07.2014 - 06.2016

Assistant Manager

Walmart
01.2000 - 07.2014

Bachelor of Science - Cyber Security

Bellevue University

Certification - Human Resources Management

Wilmington University

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