Anastasia Westbrook

Vet sourced as well as provided leads of potential clients to build sales pipeline. Revived dormant accounts by re-establishing relationships with key decision-makers. Gathered company and contact information to compile data for potential clients. Cold called and emailed potential clients to pique interest. Used consultative sales strategies to effectively overcome client objections. Maintained updated knowledge of changing industry, standards and trends related to accounts. Presented video call presentations to potential clients and closed deals with a higher revenue values than department averages.

Promoted business on social media platforms to maximize brand identity and generate revenue. Created and provided marketing material to meet business needs. Created product promotion plans and marketing initiatives to increase brand awareness. Implemented strategies to develop and expand existing customer base. Developed and implemented strategic social media marketing plans.

Researched and developed a pipeline of clients that demonstrated interest in being a client with the organization. Maintained an updated knowledge of changing industry, standards and trends related to local small business accounts. Used effective communication and interpersonal skills when speaking with clients, which promoted long-lasting relationships. Drove new business development and client acquisition through cold calling and exceptional service. Cultivated and developed customer relationships to enable sustained revenue growth. Made actionable and insightful recommendations for new products, extensions or enhancements.

Implemented a consultative selling approach on all inbound calls. Responded to customer internet inquiries to check availability, quotes, and schedule appointments for in person presentation. Quoted prices, credit terms and other bid specifications. Responded to all customer inquiries in a timely manner. Followed up on existing client base to maintain contact.

Greeted store customers promptly and responded to questions with knowledgeable service. Kept showroom professional and neat at all times. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods.  Solicited referrals from satisfied clients.