Anastasia Whitehouse
Augusta,GA
Summary
As a career food and beverage workhorse, I stand by doing great work for great people. I will bring strong organizational skills and ability to handle multiple projects to your team. I believe in leaving people and places better off than when I found them, and that starts at the door. Cheers! I am looking forward to meeting the team.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Head Bartender
Sheehan's Irish Pub
10.2020 - Current
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Developed strong rapport with our regulars, resulting in repeat business and increased loyalty.
- Notable accomplishments include creating bartender, barback, and server duties training guides for the restaurant; creating recipe guides for our cocktail selections and commonly ordered adult beverages; and assuming the position as head bartender and floor supervisor.
Maitre D' and Bartender/Server
Annapolis Yacht Club
10.2018 - 10.2019
- Served as leader of FOH team by assigning duties, table sections, work stations and responsibilities.
- Greeted and escorted VIP guests to dining tables and accommodated special occasion requests
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Regularly assisted with on-site catering events of up to 500 guests, including the annual Commodore's "Eggnog" Christmas Gala event
- Notable accomplishments include working closely with senior management in the logistics and organization of the grand opening of the newly renovated yacht club; and securing a promotion to fine-dining bartender and server while also maintaining maitre D' duties and training.
Front of House Waitstaff
Cooper's Hawk Winery
05.2016 - 09.2017
- Assisted in improving overall dining experience for guests through attentiveness and excellent communication skills.
- Maintained clean and organized work areas, contributing to a comfortable and enjoyable atmosphere for patrons.
- Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery of meals.
- Demonstrated strong knowledge of menu items, offering personalized recommendations based on guest preferences.
- Handled high-pressure situations gracefully, resolving issues promptly while maintaining composure and professionalism.
- Notable accomplishments include attending a two-week training seminar of food and over 40 varietals of wine in order to prepare for the grand opening of the restaurant; assisted lead server with training of new employees.
Front of House Waitstaff
The Shrimp Factory
10.2014 - 05.2015
Front of House Waitstaff
Applebee's Grill + Bar
05.2013 - 09.2014
Education
Bachelor of Arts - English And Communications
Armstrong State University
Savannah, GASkills
- Wine, Beer, and Liquor Knowledge
- Alcohol Safety Knowledge
- POS System Proficiency
- Organizational Skills
- Staff Training and Supervision
- Dining Room Management
- Customer Service Excellence
- Team Leadership Abilities
Certification
ServSafe Food Safety Certification
Languages
Spanish
Limited Working
Timeline
Head Bartender
Sheehan's Irish Pub
10.2020 - Current
Maitre D' and Bartender/Server
Annapolis Yacht Club
10.2018 - 10.2019
Front of House Waitstaff
Cooper's Hawk Winery
05.2016 - 09.2017
Front of House Waitstaff
The Shrimp Factory
10.2014 - 05.2015
Front of House Waitstaff
Applebee's Grill + Bar
05.2013 - 09.2014
Bachelor of Arts - English And Communications
Armstrong State University
ServSafe Food Safety Certification
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