Anastasia (Annie) Jones
Houston,TX
Summary
Capable Payroll Administrator with 15+ years of experience handling all aspects of payroll processing, including employee paychecks and direct deposits, taxes, deductions, and garnishments. Bringing a comprehensive understanding of applicable laws and regulations related to payroll and employee benefits. Personable and Professional communicator answering employee inquiries and resolving any payroll-related issues.
Overview
17
17
years of professional experience
Work History
Payroll Administrator | Remote
Virtual Tele Customer Service
11.2017 - 11.2023
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to the payroll processing database.
- Uploaded time records into the computer system and made adjustments to create an accurate database for payroll processing functions.
- Submitted reports on payroll activities.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Entered payroll deductions based on court orders, or voluntary deduction selection.
- Managed employee records on database to maintain accuracy and updated information.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Coordinated with HR personnel to verify the accuracy and completeness of employee information.
- Collaborated with the finance department to determine accurate payment of taxes and deductions.
- Tracked employee vacation, sick, and personal time.
- Audited timesheets and payroll records for accuracy.
- Managed payroll data entry and processing for 400 employees to comply with predetermined company guidelines.
Payroll/Benefits & Human Resource
C-AIR-S Mechanical Inc
10.2013 - 08.2017
- Payroll: Process full Cycle weekly payroll, off cycle payroll and manual checks
- Data entry timesheets into excel 'Job, phase & cost code'
- Audit vacation balances
- Track holiday eligibility
- Analyze and approve benefits invoices from vendors to ensure participants are enrolled correctly, set up voluntary deductions, garnishment and tax levies, child support, bankruptcies
- Upload payroll to the bank
- Process year-end and New-Year implementations, W-2, ACA reporting -1094/1095C
- Preparing, filing and maintaining weekly and quarterly tax reports: 941 weekly liabilities and quarterly, SUI and FUI quarterly, 940 annually
- Human Resource: Process new hires and terminations, exiting interviews, Oversee and Coordinate all Onboarding requirements as required including, background and drug screening, start/end dates
- Update the company handbook with payroll policies and procedures followed by a company wide acknowledgment of amendment
- Implementation and integration of HRIS system, created company newsletter to help engage employees, implemented leadership training for supervisors and conflict resolution training
- Benefits: Administer Benefits; oversee communication and seminar for Annual Enrollment of 401K and Health Benefit
- Supports management decision making during Benefits changes, analyzing benefits options, and comparing future costs/premiums, developing census information
- Resolves employee questions and pre-visit concerns by interpreting benefit policies
- Reconciles benefits accounts by approving billing statements
- Prepares special reports (Health Benefits, 401k & ESOP Census) by collecting, analyzing, and summarizing information and trends
- Process 401K; Ensures legal compliance by assisting third party vendor with administering annual and quarterly notice; maintaining records
- Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
Payroll Benefits - Support (Analyst) Representative
United Airlines
01.2012 - 08.2013
- Updating and maintaining employee records in payroll system, making changes as needed
- Analyzing and reconciling while coordinating information with the finance department
- Conducts payroll audits periodically
- Prepare all retroactive via excel to be uploaded into the payroll system
- Analyze compare reports between Payroll and Benefits vendors to identify and resolve discrepancies
- Provides timely updates of benefits information in payroll system
- Manage benefits administration for the company's health and welfare, life, and FSA plans
- Prepare, process, and maintain reconciliation of health insurance payment
- Oversees payroll benefit deductions are entered timely and accurately
- Responsible for processing 401(k) Loan and contribution refund from benefit vendor
- Communicate and assist employees with questions related to their specific payroll deductions and benefits
- Maintains department's employee relations and communication channels to provide employee-focused customer service
- Manages data transfer files between vendors and employer
- Provides support as needed for the monthly benefits billing
- Remains in compliance with all state and federal laws
- Responsible for other departmental tasks as assigned.
Payroll and Billing Coordinator
Swift Worldwide Resource.
07.2010 - 07.2011
- Provide efficient and quality service to contract personnel and clients to ensure the timely processing and payment of timesheets and preparation and submission of invoices
- Set up new hires in ADP, action booking forms, personal details, contract amendments & termination forms.
- Processed incoming timesheets & expense claims ensuring it was correctly filed for multi-State for over 1600 employees.
- Input payroll information on ADP/SPA ensuring that the tight deadlines are met.
- Adhere to relevant quality control checks before and after payroll processing
- Print the relevant payroll reports, pay slips, remittances & invoices and file in the appropriate Clients
- Processing automated fund transfers
- Audit's payroll premium deductions with benefit coverage, including health insurance and 401k
- Prepare client invoices/credit notes in Excel format, ensuring correct rates are charged and that the relevant backup is attached
- Resolve any payroll queries from contractors via telephone, email, or letter
- Resolve and directly handle any client invoice queries and raise and issue manual invoices and credit notes, communicate, and assist with collections
- Ensure correct payroll tax deductions for W-2 employees
- Ensure compliance with IRS for W-2 & 1099 contractors.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions, and retirement plan withholdings.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into the computer system and made adjustments to create an accurate database for payroll processing functions.
Payroll Specialist/Human Resource
Exceptional Temporary, Inc.
02.2008 - 07.2010
- Process Multi-State and Multi-client Weekly & Bi-Weekly Payroll and Billing, Direct Deposits
- Setup garnishments, tax levy, Child support, Deduction: Health Insurance, Loans, and set Union dues
- Certified Payroll Implement new vendors and new employees
- Establish, maintain, and update files (confidential Information), Handles calls, and promptly forwards them to appropriate persons among 5 employees
- Calculated price rates, timecards, and weekly/monthly payroll
- Prepared worksheet, cost analysis, taxes
- Internet Research, copy, fax, PDF
- Computed yearly, quarterly, and monthly benefits and payroll totals for clients
- Responsible for hiring, training, and managing payroll department staff, accurately managed all aspects of payroll administration for over 300 employees, Generated payroll reports, billing, Invoicing, Accounts Receivables
- Supervision, recruit new employees, coordinate orientations, and exit interviews for part-time and temporary employees, I-9 Verification and Audit, W-4
- Reply with employees in reference to payroll.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Maintained strict confidentiality of all payroll information and records.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Executive Secretary
Bridge Foods, Inc. - Wholesale Distributors
01.2007 - 01.2008
- Data Entry, Customer Service, Appointment setting, answered phones
- Schedule and coordinate meetings, interviews, appointments, events, and other similar activities for supervisors
- Establish, maintain, and update files, databases, records, and other documents; develop and maintain data, sales orders, invoicing, AP reports, Inventory
- Dispatch new orders to driver, bank deposits, collect time for payroll.
Education
Bachelor of Arts - Human Resource Management
Ashford University
Chandler, AZBachelor of Arts - Business Administration And Management
DeVry University
HoustonSkills
- Payroll Processing
- Benefits Administration
- Tax Experience
- Auditing
- QuickBooks
- Journal Entries
- SharePoint (2 years)
- Slack Communications (5 years)
- Microsoft Excel (10 years)
- Microsoft Outlook (10 years)
- Resolving Discrepancies
- Payroll Auditing
- Expense Reimbursements
- New Hire Processing
- Maintaining Employee Records
- Time Tracking and Review
- Customer Service
- Tax Law Compliance
- Vacation and Leave Tracking
- ADP Workforce Now
- Microsoft Office
- Wages and Deduction Calculation
- Pay Adjustments
- Intuit QuickBooks
- Employment Verification
- Processing Mileage
- Payroll Processing
- Attention to Detail
- Excel Proficiency
- Dependable and Adaptable
- Payroll Reconciliation
- Tax Law Understanding
Timeline
Payroll Administrator | Remote
Virtual Tele Customer Service
11.2017 - 11.2023
Payroll/Benefits & Human Resource
C-AIR-S Mechanical Inc
10.2013 - 08.2017
Payroll Benefits - Support (Analyst) Representative
United Airlines
01.2012 - 08.2013
Payroll and Billing Coordinator
Swift Worldwide Resource.
07.2010 - 07.2011
Payroll Specialist/Human Resource
Exceptional Temporary, Inc.
02.2008 - 07.2010
Executive Secretary
Bridge Foods, Inc. - Wholesale Distributors
01.2007 - 01.2008
Bachelor of Arts - Human Resource Management
Ashford University
Bachelor of Arts - Business Administration And Management
DeVry University
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