Anastasia Linhthy To
Kalamazoo,MI
Summary
Hardworking student with part-time work experience. Meticulous and detail-oriented with excellent observational and communication skills. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
Work History
Dental Intern
West Michigan Endodontics
04.2022 - Current
- Prepared treatment rooms for patients by following prescribed protocols and procedures.
- Provided dental instruments for dentist by sterilizing and delivering instruments to treatment room.
- Maintained proper operation of dental equipment by completing regular preventive maintenance.
- Protected patients and employees by adhering to infection control policies and protocols.
- Recorded treatment information in patient charts.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Used Eagle Software to document and maintain patient information and health background.
- Accurately entered patient clinical data into computer to update charts.
- Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Waitress
Shawarma King On Drake
06.2016 - Current
- Taking customer orders and providing excellent customer service to yield optimal satisfaction
- Prep sauces and bread along with condiments, take out order supplies
- Be able to cash people out in card or cash payments
- Be able to navigate food orders correctly in dining room and take-out area
- Being calm and poised when dealing with difficult customers or during busy shifts.
- Able to serve areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Sales Associate
JCPenny Kalamazoo, Ave
01.2019 - 01.2021
- Be able to navigate online websites to help customers
- Ringing up merchandise and taking payments forms in check, cash, gift card, or credit/debit card
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Be able to give excellent customer service and make them feel welcomed.
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helping customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelors - Biomedical Sciences
Western Michigan University
Kalamazoo, Michigan06.2023
Associates - Science
Kalamazoo Valley Community College
Kalamazoo, MI06.2021
Skills
- Adaptability
- Attention to detail
- Collaboration
- Communication
- Multitasking
- Problem solving
- Time management
- Work ethic
- Data analysis
Timeline
Dental Intern
West Michigan Endodontics
04.2022 - Current
Sales Associate
JCPenny Kalamazoo, Ave
01.2019 - 01.2021
Waitress
Shawarma King On Drake
06.2016 - Current
Bachelors - Biomedical Sciences
Western Michigan University
Associates - Science
Kalamazoo Valley Community College
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