Anastasiia Koliada
Clearwater,FL
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Upbeat hostess excels in assisting customers and helping other staff. Pleasant and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests. Team-player quick to assist FOH Manager with table bussing during busy times. Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Overview
7
7
years of professional experience
Work History
Host
Columbia Restaurant
10.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Realtor
INDASRIALCITI
12.2021 - 02.2022
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Contributed to the success of the real estate agency by consistently meeting or exceeding sales targets.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
Bartender
STANDART (restaurant)
07.2018 - 12.2020
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Server
STANDART (restaurant)
09.2016 - 01.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Gymnasium № 267
Ukraine, Kyiv05.2014
Skills
- Reservations Management
- Server Support
- Telephone Reception
- Team Collaboration
- Strong negotiation skills
- Presentation skills
Timeline
Host
Columbia Restaurant
10.2023 - Current
Realtor
INDASRIALCITI
12.2021 - 02.2022
Bartender
STANDART (restaurant)
07.2018 - 12.2020
Server
STANDART (restaurant)
09.2016 - 01.2018
High School Diploma -
Gymnasium № 267
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