ANASTASIIA KUROCHKA
Orlando,FL
Summary
Forward-thinking Corporate Sales Manager equipped with skills to drive consistent growth and maximize company profits. I cultivate strong and loyal partnerships with corporate businesses to sustain revenue. Born connector and persuasive negotiator.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Corporate Sales Manager
Springhill Suites By Marriott
Orlando, FL
07.2023 - Current
- Managed customer relationships and identified new sales opportunities.
- Successfully managed all corporate events for both Hilton and Marriott properties
- Developed strategies to increase corporate sales revenue.
- Created detailed reports on sales performance for senior management review.
- Cultivated strong business relationships with key decision makers within target accounts.
- Identified potential cross-selling opportunities to maximize client value.
- Monitored customer feedback and implemented changes to improve customer satisfaction levels.
- Adhered to company policies and procedures when conducting all aspects of sales operations.
- Utilized CRM software systems to track leads, manage contacts, generate reports.
- Resolved customer complaints in an efficient manner that minimized negative publicity.
- Prepared and promptly sent proposals, contracts and correspondence to facilitate sales process.
- Followed up after each completed sale to check on satisfaction and offer additional support to maximize brand loyalty.
- Initiated sales process by scheduling appointments, delivering presentations and conducting tours.
- Closed sales consistently through strong client rapport and expert product and service knowledge.
- Prepared sales reports and attended regular meetings to update staff about new sales processes and trends.
- Attended company workshops and conferences to improve technical and professional skills.
- Created and presented weekly forecasts for the next 10 Days
Corporate Sales Manager
Hilton Garden Inn Hotel
Orlando, FL
07.2023 - Current
- Managed customer relationships and identified new sales opportunities.
- Successfully managed all corporate events for both Hilton and Marriott properties
- Developed strategies to increase corporate sales revenue.
- Created detailed reports on sales performance for senior management review.
- Cultivated strong business relationships with key decision makers within target accounts.
- Identified potential cross-selling opportunities to maximize client value.
- Monitored customer feedback and implemented changes to improve customer satisfaction levels.
- Adhered to company policies and procedures when conducting all aspects of sales operations.
- Utilized CRM software systems to track leads, manage contacts, generate reports.
- Resolved customer complaints in an efficient manner that minimized negative publicity.
- Prepared and promptly sent proposals, contracts and correspondence to facilitate sales process.
- Followed up after each completed sale to check on satisfaction and offer additional support to maximize brand loyalty.
- Initiated sales process by scheduling appointments, delivering presentations and conducting tours.
- Closed sales consistently through strong client rapport and expert product and service knowledge.
- Prepared sales reports and attended regular meetings to update staff about new sales processes and trends.
- Attended company workshops and conferences to improve technical and professional skills.
- Created and presented weekly forecasts for the next 10 Days
Front Desk Agent
SpringHill Suites by Marriott
Orlando, FL
09.2022 - 07.2023
- Performed all check-in and check-out tasks
- Managed online and phone reservations
- Informed customers about payment methods and verified their credit card data
- Registered guests collecting necessary information
- Welcomed guests upon their arrival and assigned rooms
- Provided information about our hotel, available rooms, rates and amenities
- Responded to clients' complaints in a timely and professional manner
- Liaised with the housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
- Maintained updated records of bookings and payments.
- Assisted with check-in and check-out procedures for guests.
- Resolved customer complaints promptly and courteously.
Event Assistant
AJ PRODUCTION EVENTS LLC
Orlando, FL
11.2021 - 05.2022
- Acted as a point of contact in order to coordinate and schedule meetings, itineraries and transportation
- Established communication lines with customers via email, phone and in-person
- Developed timelines for events, including Weddings, Quinceaneras, Birthday Parties
- Managed communication with new clients, developing the understanding of their needs and requirements
- Managed company's social media, including content ad creation, marketing and promotional activities
- Served as Event Planner for Quinceaneras and worked directly with the client.
Event Coordinator
BLATANTLY HONEST FOUNDATION
Orlando, FL
07.2021 - 12.2021
- Fulfilled venues reservations, bookings of events and related travel for CEO, and the team
- Negotiated with sponsors and partners of Blatantly Honest Foundation to sell studio packets or get sponsorship for virtual and in-person events
- Created and promoted social events, including IceBar Orlando
- Collaborated with CEO and broader team on development of event proposals
- Developed and maintained partner and sponsor relationships
- Drafted marketing materials for events, shared promotional content on social media, obtained team input and approval for production.
Event Specialist
BATH FITTERS ORLANDO
Orlando, FL
01.2021 - 07.2021
- Provided customer service to clients and prospects, and managed client relationships
- Increased brand awareness and shared new content and materials with potential clients
- Demonstrated professionalism and strong interpersonal skills in person and via phone, and email
- Leveraged effective organizational skills to accomplish projects with little supervision
- Prepared venues for events including transportation, setup and breakdown.
Team Member
EINSTEIN BROS. BAGELS
Orlando, FL
10.2019 - 12.2019
- Focused on customer experience, identifying opportunities to improve customer service
- Worked the cash register
- Prepared food and beverage and processed customer orders.
Education
Bachelor of Science - Event Management
ROSEN COLLEGE OF HOSPITALITY MANAGEMENT
06.2022
Skills
- Lead Generation
- Sales Analysis
- Operations
- Sales Presentations
- Sales Training
- Database Management
- Customer Relationship Building
- Leads Prospecting
- Sales Reporting
- Staff Management
- Account Management
- Direct Sales
- Product Demonstration
- Vendor Management
Affiliations
- Knights Special Events Society (KSES)
- The National Society of Leadership and Success (NSLS)
Languages
- English
- Russian
- Ukrainian
Hobbies and Interests
- Air yoga
- Traveling
- Modeling
- Cooking
Accomplishments
- Employee of the month at SpringHill Suites by Marriott Winter Park
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Certification
08/2023
OneSource Certification
Salesforce Certification
OnQ R&I/ OnQ training & experience
Fosse/Marsha training & experience
CVENT Certification (06/2020)
References
References available upon request.
Timeline
Corporate Sales Manager
Springhill Suites By Marriott
07.2023 - Current
Corporate Sales Manager
Hilton Garden Inn Hotel
07.2023 - Current
Front Desk Agent
SpringHill Suites by Marriott
09.2022 - 07.2023
Event Assistant
AJ PRODUCTION EVENTS LLC
11.2021 - 05.2022
Event Coordinator
BLATANTLY HONEST FOUNDATION
07.2021 - 12.2021
Event Specialist
BATH FITTERS ORLANDO
01.2021 - 07.2021
Team Member
EINSTEIN BROS. BAGELS
10.2019 - 12.2019
Bachelor of Science - Event Management
ROSEN COLLEGE OF HOSPITALITY MANAGEMENT