Anastasiia Shumska
Summary
Organized and dependable candidate skilled at building trusted, loyal relationships with clients.
2+ years of experience as a Sales Representative of industrial rubber goods for agricultural machinery and industrial equipment in Ukraine. Also, experienced in driving increased sales by creating excellent customer service. Fluent in English, Ukrainian, Polish and Russian. Proficient in MS Office Suite.
Overview
3
3
years of professional experience
Work History
Neighborhood Marketing Representative
OSL Direct Services Inc.
05.2023 - 07.2023
- Promoted and sold Bell products to existing and new clients.
- Identified and solicited prospective clients, working on lead list provided by the employer.
- Promoted sales to existing clients by suggesting add-ons or upgrades to their existing services.
- Assessed clients needs and recommended Bell's services to them.
- Provided estimated cost of installing new services or products based on clients needs.
- Wrote and submitted orders for new or existing clients.
- Persistently stayed in contact with existing clients as part of after sales service to provide ongoing support and resolve any product or service related issues.
- Designed customized, cost effective solutions for the client.
Sales Representative
PE "PROM AGRO ROS"
07.2020 - 01.2023
- Took phone orders.
- Answered customer questions in-person, through email and over phone to maximize customer service.
- Used promotional methods such as phone calls, emails and social media to reach potential clients and build a long-lasting business relationship with them.
- Resolved customer complaints about products and shipping.
- Identified customer needs by asking questions and advising on best solutions.
- Handled cash and processed credit card transactions.
Education
Bachelor of Science - International Economics
The Cracow University of Economics
Cracow, Poland10.2019
Skills
- B2B and B2C Sales
- Product knowledge
- Proficiency in MS Office Suite
- Customer Service
- Field Marketing
- Problem solving
- Good communication and interpersonal skills
- Positive attitude and confidence
- Cooperation and teamwork
- Results-oriented
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Polish
Professional Working
Russian
Native or Bilingual
Timeline
Neighborhood Marketing Representative
OSL Direct Services Inc.
05.2023 - 07.2023
Sales Representative
PE "PROM AGRO ROS"
07.2020 - 01.2023
Bachelor of Science - International Economics
The Cracow University of Economics
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