Anastasiia Shynkovska
Data Analyst
Doha
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Analyst position. Ready to help team achieve company goals. Dedicated and hard-working with passion for Big Data.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Manager of Operations
Blue Rose Beauty Salon
Doha
02.2022 - 10.2022
- Prepared annual budgets with controls to prevent overages.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Evaluated suppliers to maintain cost controls and improve operations.
- Reviewed operations reports to understand numbers and trends.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Introduced new methods, practices and systems to reduce turnaround time.
- Identified procedure or process changes required to improve performance and productivity.
- Identified and resolved unauthorized, unsafe or ineffective practices.
International Flight Attendant
Qatar Airways
Doha
11.2017 - 01.2022
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Ensured safety and comfort of customers onboard aircraft.
- Answered passenger questions and provided solutions to issues arising during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Resolved passenger conflicts and medical emergencies during flights.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Controlled entertainment for passengers through onboard video and audio systems.
- Offered personalized assistance to children, elderly and passengers with special needs.
Social Media Marketing Specialist
Wezom Enterprise Software Development
Kherson
07.2016 - 08.2017
- Partnered with graphic designers creating content and promoting ad campaigns.
- Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.
- Boosted reach by creating digital content, managing scheduling, maintaining social media accounts and reporting analytics to measure engagement.
- Engaged social media audience by collaborating with graphic designers to develop viral content.
- Identified effective promotional methods and negotiated media through meticulous market research.
- Developed comprehensive resource management reports, data presentations and data analytics reports.
- Maintained current social media trends through attending professional conferences and webinars.
- Created content strategies for digital media.
Education
Bachelor of Science - Software Engineering
Kherson Narional Technical Univercity
Ukraine, Kherson 09.2012 - 07.2016
Skills
Management information systems
Risk analysis and management
Budgeting and forecasting
Data analysis
Unsurpassed work ethic
Report generation
Expense reports
Business administration
Fluent in English
Timeline
Manager of Operations
Blue Rose Beauty Salon
02.2022 - 10.2022
International Flight Attendant
Qatar Airways
11.2017 - 01.2022
Social Media Marketing Specialist
Wezom Enterprise Software Development
07.2016 - 08.2017
Bachelor of Science - Software Engineering
Kherson Narional Technical Univercity
09.2012 - 07.2016