Anastasiia Shynkovska
Data Analyst
Doha
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Analyst position. Ready to help team achieve company goals. Dedicated and hard-working with passion for Big Data.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Manager of Operations
Blue Rose Beauty Salon
Doha
02.2022 - 10.2022
- Prepared annual budgets with controls to prevent overages.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Evaluated suppliers to maintain cost controls and improve operations.
- Reviewed operations reports to understand numbers and trends.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Introduced new methods, practices and systems to reduce turnaround time.
- Identified procedure or process changes required to improve performance and productivity.
- Identified and resolved unauthorized, unsafe or ineffective practices.
International Flight Attendant
Qatar Airways
Doha
11.2017 - 01.2022
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Ensured safety and comfort of customers onboard aircraft.
- Answered passenger questions and provided solutions to issues arising during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Engaged professionally with passengers to improve satisfaction and exceed expectations throughout flight.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Resolved passenger conflicts and medical emergencies during flights.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Drove passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Controlled entertainment for passengers through onboard video and audio systems.
- Offered personalized assistance to children, elderly and passengers with special needs.
Social Media Marketing Specialist
Wezom Enterprise Software Development
Kherson
07.2016 - 08.2017
- Partnered with graphic designers creating content and promoting ad campaigns.
- Managed social media accounts on day-to-day basis to increase company recognition by creating engaging content.
- Boosted reach by creating digital content, managing scheduling, maintaining social media accounts and reporting analytics to measure engagement.
- Engaged social media audience by collaborating with graphic designers to develop viral content.
- Identified effective promotional methods and negotiated media through meticulous market research.
- Developed comprehensive resource management reports, data presentations and data analytics reports.
- Maintained current social media trends through attending professional conferences and webinars.
- Created content strategies for digital media.
Education
Bachelor of Science - Software Engineering
Kherson Narional Technical Univercity
Ukraine, Kherson 09.2012 - 07.2016
Skills
Management information systems
Timeline
Manager of Operations
Blue Rose Beauty Salon
02.2022 - 10.2022
International Flight Attendant
Qatar Airways
11.2017 - 01.2022
Social Media Marketing Specialist
Wezom Enterprise Software Development
07.2016 - 08.2017
Bachelor of Science - Software Engineering
Kherson Narional Technical Univercity
09.2012 - 07.2016
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