Anastasiya Gomes
Bartender
Gerlach,NV
Overview
20
20
years of professional experience
Summary
Multi-talented, versatile young professional with 15 years' experience in highly-effective conflict resolution and persuasive communication techniques. Hardworking and reliable with excellent attention to detail. Adept at operating in fast-paced environments and maintaining calm in challenging situations. Driven to exceed expectations and maximize customer satisfaction. Offers expertise in customer service and. Excels at building customer loyalty and repeat business. Enthusiastic about supporting business success.
Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker and team player with a customer service focus. Adept at meeting and exceeding sales quotas. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Work History
Bartender/server
Brunos country club
Gerlach, NV
10.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Private Elderly Caregiver
Consumer Direct Washington
Vancouver, WA
06.2018 - 07.2024
- Maintained clean, safe, and well-organized patient environment.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Offered companionship and kindness to elderly patients.
Construction cleaning bidder
Quality cleaning services
Portland, OR
05.2018 - 06.2019
- Prepared complete and accurate proposals with adherence to company's policies, procedures and contract agreements.
- Developed estimating support for value engineering exercises and contributed to cost estimates for alternative design proposals.
- Analyzed management problems and offered advice and insight about probable effects of alternative solutions on problems.
- Reviewed material usage on trade bids and confirmed correct material coverage and usage rates.
Sales Associate
Quality Cleaning Service
Portland
10.2018 - 03.2019
- Diagnosed and resolved problems with mobile devices in alignment with company service standards.
- Assisted customers with selection of products and services.
- Promoted brand image and company vision to increase revenue.
- Maintained up-to-date knowledge of customer buying habits.
- Recommended merchandise based on customer needs.
- Listened to customer needs and preferences to provide accurate advice.
- Developed and implemented sales strategy in collaboration with sales team.
- Built a loyal clientele to retain a high level of repeat and referral business.
- Provided expert product and service information.
- Achieved top performance in mobile sales by providing exceptional customer service.
- Saved costs while verifying proper inventory levels on all inbound merchandise.
- Educated customers on product and service offerings.
- Met with customers to understand needs, recommend products and offer services that aligned with individual desires and needs.
Caregiving
self-employed
Kailua-Kona
01.2018 - 08.2018
- Provided personal nursing care in pre- and post-operative situations.
- Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.
- Supported patients with customized patient teaching tools.
- Created annual goals, objectives and budget and made recommendations to reduce costs.
- Ordered medicines daily to ensure compliance with demands and needs.
- Delivered high-quality and compassionate treatment to indigent and low-income patient community.
- Frequently commended for maintaining the safety, respect and dignity of residents.
- Evaluated patients presenting with acute conditions such as asthma, appendicitis and hernia.
- Interviewed patients to obtain medical information and measure vital signs, weight and height.
- Worked with nurses and other clinical staff to process patients and direct to appropriate departments.
- Assisted disabled individuals to foster independence while still closely monitoring safety.
- Monitored clients' progress to report necessary changes.
- Ensured clients’ well-being, safety and comfort in adherence with physicians’ orders.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Completed data entries in charts and log books to document clients' progress with accuracy.
- Worked to improve patient outlook and daily living through compassionate care.
- Administered all necessary medications as directed by care plan.
- Developed strong and trusting rapport with each client to facilitate best care possible.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Transported client to doctor’s appointments and to complete other related errands.
- Supervised frequent activities such as medication and personal hygiene to ensure safety.
- Managed household budgets and allocated expenditures for groceries, property and home maintenance and bill payments.
- Checked and opened mail, including bills and invoices.
- Accountable for all staff development, budgeting and supply ordering.
- Organized personal and professional calendars, including reminders for upcoming meetings and events.
- Checked mail, shopped for groceries and handled bill payments.
sushi maker
Genki Sushi
Kailua-Kona
10.2014 - 01.2017
- Performed work as outlined on repair order with efficiency and accuracy.
- Executed proper techniques when preparing menu item ingredients.
- Offered support to other stations in high-volume shifts or as needed.
- Presented completed orders to servers in an efficient manner.
- Executed proper techniques to prepare menu item ingredients.
- Rotated stock items and ingredients to cultivate efficiency and freshness.
- Oversaw and completed kitchen tasks and preparation for opening and closing shifts.
- Identified machine malfunctions, leading to cost-saving repairs.
- Greeted restaurant guests as they entered the establishment and explained special sushi items.
- Conversed with patrons and explained different sushi menu items and what ingredients were used in their preparation.
- Safely utilized knives and other sharp instruments to prepare fish for sushi-making.
- Sanitized counters, knives, utensils, plates and other items used in food preparation.
- Made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Stocked, priced, front-faced and rotated merchandise.
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
- Organized and positioned product cases in produce warehouse and walk-in cooler.
- Sprayed all racked items with hot water to loosen and remove food residue.
- Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Executed cash transactions quickly and accurately.
- Maintained adequate cash supply in cash drawers in multiple checkout stations.
- Assisted customers with store and product complaints.
- Analyzed customer interactions to identify needs, provide resources and promote excellent service.
- Gathered, collated and maintained information for dissemination to staff service members.
- Provided telephone reception for important and time-sensitive calls.
- Managed an efficient, friendly and effective crew of 20-25.
- Prepared salads, appetizers and cold dishes, portioned desserts and brewed coffee.
- Stocked newly delivered inventory in storage, kitchen and food prep stations.
- Interviewed, hired and trained new associates.
prep cook, cook
Amici Italian Restaurant
Kailua-Kona
01.2012 - 02.2013
- Presented completed orders to servers in an efficient manner.
- Rotated stock items and ingredients to cultivate efficiency and freshness.
- Maintained a clean and orderly appearance throughout the kitchen.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Reduced food waste by re-purposing ingredients.
- Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.
- Prepared healthy, enjoyable breakfasts and dinners for diners.
- Mixed, weighed and proofed ingredients in accordance with bakery recipes.
- Enforced appropriate work-flow and quality controls for food quality and temperature.
- Operated all kitchen equipment in accordance with established guidelines.
- Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
- Provided courteous and informative customer service in open kitchen format.
- Produced exceptional menu items that regularly garnered diners' praise.
- Strove for continual improvement and worked cooperatively as team member.
- Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
- Prepared bakery and specialty products such as bagels, breads and pastries.
baker, cashier
French Bakery
Kailua-Kona
01.2006 - 07.2008
- Created attractive dessert trays for catering events.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
- Maintained temperature, sweep and sanitation logs.
- Maintained safe and sanitary area by checking food products' temperature and freshness.
- Interviewed and hired bakery employees.
- Merchandised food, including garnishes for serving presentation.
- Inspected products for quality assurance before display.
- Invoiced customers in timely and accurate manner.
- Maintained atmosphere of enthusiastic customer awareness with emphasis on fast, friendly customer service.
- Monitored cooking completion times for efficient use of ovens and other equipment.
- Supervised and communicated with vendors for efficient delivery of wholesale orders.
- Frosted and decorated cakes, cupcakes, doughnuts, sweet rolls, pastries and cookies.
- Established and maintained open, collaborative relationships with the kitchen team.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
- Praised by management for being a fast and efficient worker, requiring little supervision.
- Cleaned walls, fans and drains in bakery coolers, display cases and work areas.
- Kept carpets and floor clear of debris by using vacuums and brooms.
- Sliced, served and packaged specialty meats, salads and cheeses.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Education
GED -
Kealakehe High School
Kailua-kona, HI2008
Skills
- Listening skills
- Written and oral communication skills
- Team player mentality
- Inventory control procedures
- Loss prevention comprehension
- Customer- and service-oriented
- Active listening
- Energetic self-starter
- Excellent communication skills
- Accurate money handling
- Sales expertise
- Reliable and punctual
- Outgoing and enthusiastic
Timeline
Bartender/server
Brunos country club
10.2025 - Current
Sales Associate
Quality Cleaning Service
10.2018 - 03.2019
Private Elderly Caregiver
Consumer Direct Washington
06.2018 - 07.2024
Construction cleaning bidder
Quality cleaning services
05.2018 - 06.2019
Caregiving
self-employed
01.2018 - 08.2018
sushi maker
Genki Sushi
10.2014 - 01.2017
prep cook, cook
Amici Italian Restaurant
01.2012 - 02.2013
baker, cashier
French Bakery
01.2006 - 07.2008
GED -
Kealakehe High School