ANASTASIYA HAYIK
Lincoln,CA
Overview
6
6
years of professional experience
Work History
Hostess/Hostess Trainer
Mikuni Japanese Restaurant And Sushi Bar
Roseville, CA
05.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Barista
Starbucks Corporation
Citrus Heights, CA
03.2022 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Sales Associate
Target
Citrus Heights, CA
07.2021 - 12.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Volunteer Event Coordinator
Genesis Church
Roseville, CA
09.2018 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Brainstormed and implemented creative event concepts and themes.
- Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
Education
Cosmetology License - Cosmology
Hoss Lee Academy
Roseville, CAVisions in Education at Carmichael
05.2022
Skills
- Sales expertise
- Cash Handling
- Bilingual
- Conflict resolution
- Multitasking abilities
- Customer Service
- Basic math
- Teamwork
Languages
Ukrainian
Native or Bilingual
Timeline
Hostess/Hostess Trainer
Mikuni Japanese Restaurant And Sushi Bar
05.2023 - Current
Barista
Starbucks Corporation
03.2022 - 05.2023
Sales Associate
Target
07.2021 - 12.2021
Volunteer Event Coordinator
Genesis Church
09.2018 - Current
Cosmetology License - Cosmology
Hoss Lee Academy
Visions in Education at Carmichael