Anastazia Rust
Tyler,TX
Summary
Dedicated server with a proven track record of enhancing customer satisfaction through exceptional service and attention to detail. Successfully managed multiple tables during peak hours, leading to increased sales by effectively upselling menu items. Leveraged strong communication skills to build rapport with guests, leading to increased repeat business. Enthusiastic about utilizing problem-solving abilities to create an inviting environment. Strong communication skills fostered positive relationships with guests, resulting in repeat business and customer loyalty. Committed to maintaining high cleanliness standards and food safety compliance, ensuring a safe and enjoyable dining experience for all patrons.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Javi's
05.2022 - 10.2025
- Highlighted daily specials and beverage choices to patrons, focusing on increasing sales and improving overall dining experience along with collaborating with bartender to ensure perfect drinks & cocktails are provided.
- Orchestrated team collaboration to enhance operational efficiency and service quality during busy periods.
- Monitored and maintained adherence to health code standards in food product management to protect staff and guest health.
- Developed and executed training initiatives for new servers, focusing on policy adherence and improvement of customer service experiences.
Server/Waiter
BJ'S Restaurant & Brewhouse
05.2021 - 05.2022
- Managed high-volume customer interactions with efficiency and professionalism.
- Facilitated order-taking to enhance customer service experience.
- Managed food presentation and service to enhance guest satisfaction during meal periods.
- Conducted frequent assessments of guest needs to enhance overall experience while facilitating ongoing communication for satisfaction with guests.
- Orchestrated guest reception to ensure a positive first impression while assisting guests upon arrival, enhancing overall hospitality and customer satisfaction.
Server/Waiter
On the Border Mexican Grill and Cantina
07.2021 - 03.2022
- Managed high-volume customer interactions with efficiency and professionalism.
- Delivered food promptly and efficiently, ensuring high customer satisfaction.
- Executed order-taking processes utilizing software order slips and memorization techniques.
- Delivered outstanding customer service, ensuring satisfaction and loyalty.
- Executed order-taking processes utilizing software order slips and memorization techniques.
Laborer
BAM Construction and Remodeling
03.2021 - 07.2021
- Maintained cleanliness and organization of job site to ensure safety and efficiency.
- Managed operation of machinery to ensure efficient production processes.
- Assisted in constructing wooden structures. Supported team members in maintaining tools and equipment. Collaborated with others to complete projects on schedule.
- Constructed and assembled structures with precision and efficiency.
- Assisted in preparing surfaces for exterior painting. Applied paint to various surfaces to enhance appearance.
Olive Garden Host
Olive Garden
07.2020 - 03.2021
- Streamlined organizational structure for efficient arrangement of resources.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Demonstrated meticulous attention to detail in all tasks and projects.
- Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience.
- Facilitated customer satisfaction through proactive support and issue resolution.
Office Manager
Brosang’s nursery & landscaping
03.2020 - 07.2020
- Managed and organized all paperwork and payroll to ensure efficient workflow.
- Organized files for easy access and retrieval. Supported team members in maintaining accurate records. Streamlined office operations, document management, and procedures to enhance overall efficiency.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Developed and implemented computer software solutions.
- Engaged with clients to address inquiries and provide tailored solutions.
- Oversaw payroll management processes ensuring timely and accurate compensation distribution.
- Executed daily transaction processing to ensure accurate financial records.
- Took care of daily processing of deposits, billing, and order management.
- Oversaw management of office supply inventory along with filing paperwork to ensure operational efficiency.
- Executed clerical activities to ensure efficient office operations.
- Operated quickbooks, estimates, and invoices to ensure productive and smooth transactions and flow.
Assistant Detail Manager
Patterson Chrysler Dodge Jeep Ram
05.2019 - 03.2020
- Streamlined scheduling processes to enhance operational efficiency.
- Outlined vehicle specifications to meet established standards.
- Articulated specifications of equipment and materials to ensure proper and efficient operation.
- Managed supply ordering processes to ensure timely availability of materials.
- Demonstrated meticulous attention to detail in all tasks and projects.
- Oversaw employee performance and development to enhance team productivity.
Lead Preschool Teacher
Tyler metro children’s center
08.2018 - 05.2019
- Maintained classroom cleanliness and ensured compliance with safety regulations.
- Assisted in daily care and supervision of children. Supported educational activities and playtime to foster development. Maintained a safe and nurturing environment for all children.
- Organized and optimized daily scheduling to enhance operational efficiency.
- Facilitated patent processes and enhanced student satisfaction initiatives.
- Facilitated instruction in gross and fine motor skills development.
Sales Associate
Hickory Farms
09.2018 - 03.2019
- Addressed and resolved customer complaints to support service excellence and retention efforts.
- Facilitated seamless processing of customer transactions to enhance service delivery.
- Executed strategies to maximize sales transactions and improve customer engagement.
- Tracked and analyzed inventory to support efficient supply chain operations.
- Executed timely restocking of merchandise to enhance customer shopping experience.
- Executed strategic organization of new merchandise to optimize retail presentation.
- Performed routine cleaning tasks to ensure a hygienic and welcoming environment.
- Enhanced customer satisfaction by addressing inquiries and resolving concerns promptly.
- Engaged with customers to enhance their overall experience and satisfaction.
- Delivered exceptional service to approximately 100 customers each day, enhancing overall satisfaction.
- Addressed customer questions to enhance satisfaction and support service excellence.
Sales Associate
Spencer's
05.2018 - 09.2018
- Welcomed customers with a warm and friendly demeanor.
- Facilitated customer interactions, providing support to an average of 78 clients daily.
- Managed returns and exchanges process to ensure customer satisfaction.
- Executed customer transaction processing with precision and efficiency.
- Optimized sales transaction processes to enhance revenue generation.
- Managed merchandise restocking operations to ensure optimal inventory levels.
- Spearheaded organization of new merchandise to enhance inventory management.
- Executed comprehensive cleaning protocols to maintain facility standards.
- Facilitated customer satisfaction through proactive support and issue resolution.
- Oversaw inventory management processes to ensure optimal stock levels.
- Provided help moving and maintaining inventory in new location.
Assistant Preschool Teacher
Grace Early Education Center
08.2017 - 08.2018
- Acquired skills in classroom management and instructional techniques.
- Developed proficiency in fostering a positive learning environment to enhance student engagement.
- Gained experience in collaborating with educators to support effective teaching strategies in a classroom setting.
Sales Associate
Journeys
07.2016 - 08.2017
- Welcomed customers warmly, ensuring a positive first impression.
- Facilitated daily interactions with an average of 159 customers to enhance service delivery.
- Managed returns and exchanges process to ensure customer satisfaction.
- Executed customer transaction processing with precision and efficiency.
- Optimized sales transaction processes to enhance revenue generation.
- Oversaw inventory management processes to ensure optimal stock levels.
- Managed merchandise restocking operations to ensure optimal inventory levels.
- Spearheaded organization of new merchandise to enhance inventory management.
- Facilitated customer satisfaction through proactive support and issue resolution.
- Directed team operations to achieve project objectives and enhance collaboration.
Education
High School Diploma - High school diploma or GED
Chapel Hill High School
Tyler, TX05.2017
Skills
- Crafted clear and concise written communications to convey information effectively
- Assisted in loading and unloading materials to support operational efficiency Contributed to maintaining inventory accuracy through careful handling of goods Supported team members in achieving timely project completion by ensuring materials were readily available
- Executed systematic filing processes to ensure organized document management
- Managed contract negotiations and execution to ensure compliance and mitigate risks
- Supported food safety initiatives by monitoring compliance with health regulations and standards Assisted in conducting regular inspections to identify potential hazards and ensure safe food handling practices Collaborated with team members to implement corrective actions for identified safety issues
- Demonstrated analytical expertise to evaluate complex data sets and derive actionable insights
- Executed safe food handling practices to ensure compliance with health regulations
- Delivered engaging presentations to diverse audiences, enhancing communication skills
- Demonstrated advanced technical proficiency in software applications and systems
- Assisted in organizing staff schedules to meet operational needs Supported team members by coordinating shift changes and coverage Contributed to maintaining a balanced workload across departments
- Assisted in maintaining professional phone communication standards Supported team members in effective customer interactions Facilitated resolution of inquiries through clear communication
- Oversaw daily office operations and administrative functions
- Facilitated executive administrative support to enhance operational efficiency
- Utilized Microsoft Word to create and format professional documents
- Cultivated strong interpersonal skills to foster effective communication and collaboration
- Implemented productivity software solutions to enhance operational efficiency
- Oversaw cash management processes to ensure accurate financial tracking
- Assisted in construction tasks by following project plans and specifications Supported team members in maintaining safety standards on-site Contributed to timely completion of projects by performing assigned duties efficiently
- Oversaw comprehensive management of office supply inventory and procurement processes
- Managed client invoicing processes to ensure timely and accurate billing
- Assumed responsibility for maintaining accountability across team projects
- Assisted in managing financial records using QuickBooks Supported team members in data entry and reconciliation tasks Helped maintain accurate accounts payable and receivable processes
- Assisted in food preparation and service to enhance customer satisfaction Supported team members in maintaining cleanliness and organization in kitchen areas Contributed to inventory management by tracking stock levels and reporting shortages
- Oversaw daily restaurant operations, ensuring high standards of service and efficiency
- Demonstrated meticulous attention to detail in all tasks and projects
- Assisted in executing store opening and closing tasks to maintain operational efficiency Supported team members in adhering to established procedures for inventory management Contributed to a smooth transition during shift changes by following protocols
- Accumulated two years of comprehensive office experience, enhancing administrative efficiency
- Executed accurate data entry processes to ensure information integrity
- Supported team efforts in maintaining clean and organized workspaces Contributed to the preparation of materials and tools for daily tasks
- Executed inventory data entry processes to ensure accurate stock management
- Facilitated effective phone communication to enhance client relationships and loyalty
- Assisted in typing documents and reports for team projects Supported colleagues by maintaining accurate records and files Contributed to efficient communication through timely document preparation
- Enhanced customer service operations to ensure seamless client interactions
- Demonstrated initiative and autonomy in task management and decision-making
- Assisted in maintaining accurate financial records Supported monthly reconciliation of accounts Helped prepare financial statements and reports
- Performed routine equipment checks to ensure operational efficiency
- Executed strategic initiatives to enhance operational efficiency
- Facilitated service delivery to enhance customer experience
- Assisted customers in selecting beverages to enhance their dining experience Prepared and served drinks efficiently to meet customer demands Maintained cleanliness and organization of the bar and serving area
- Assisted teams in utilizing project management software to track progress and meet deadlines Supported project coordinators in organizing tasks and resources effectively Contributed to maintaining project schedules and documentation
- Assisted in roofing installation and repairs Supported team members in maintaining safety standards on job sites Contributed to project completion by following established procedures
- Directed team operations to enhance collaboration and productivity
- Supervised and nurtured children, ensuring a safe and engaging environment
- Cultivated a strong drive for personal and professional growth
- Demonstrated strong work ethic through consistent dedication and reliability in all tasks
- Processed payroll for employees accurately and on time Assisted in resolving payroll discrepancies and inquiries Supported compliance with payroll regulations and policies
- Executed computer operations to ensure system functionality and efficiency
- Assisted in food preparation and service to enhance customer satisfaction Supported team members in maintaining cleanliness and organization of dining areas Contributed to efficient operations by restocking supplies as needed
- Oversaw shift operations to ensure efficient workflow and team performance
- Demonstrated exceptional writing skills to produce clear and engaging content
- Demonstrated flexibility in adjusting to changing priorities and environments
Certification
- First Aid Certification
- CPR Certification
- TABC Certified
- Food Handler Certification
Languages
English - Expert
American Sign Language - Intermediate
Spanish - Intermediate
Timeline
Server
Javi's
05.2022 - 10.2025
Server/Waiter
On the Border Mexican Grill and Cantina
07.2021 - 03.2022
Server/Waiter
BJ'S Restaurant & Brewhouse
05.2021 - 05.2022
Laborer
BAM Construction and Remodeling
03.2021 - 07.2021
Olive Garden Host
Olive Garden
07.2020 - 03.2021
Office Manager
Brosang’s nursery & landscaping
03.2020 - 07.2020
Assistant Detail Manager
Patterson Chrysler Dodge Jeep Ram
05.2019 - 03.2020
Sales Associate
Hickory Farms
09.2018 - 03.2019
Lead Preschool Teacher
Tyler metro children’s center
08.2018 - 05.2019
Sales Associate
Spencer's
05.2018 - 09.2018
Assistant Preschool Teacher
Grace Early Education Center
08.2017 - 08.2018
Sales Associate
Journeys
07.2016 - 08.2017
High School Diploma - High school diploma or GED
Chapel Hill High School