Alina Turova
Manhattan,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
SMM Specialist
Self Employed Web
05.2020 - 01.2023
- Increased brand awareness by creating and implementing targeted social media campaigns.
- Spearheaded efforts to develop a comprehensive content calendar, streamlining planning and execution processes within the team.
- Boosted website traffic by strategically sharing blog posts and articles on various social channels.
Barista Manager
Ty Kavo
03.2018 - 03.2020
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Education
High School Diploma -
Pavlodar Higher Medical College
Kazakhstan, Pavlodar05.2010
Skills
- Visual design
- Video Editing
- Social Media Strategy
- Audience Engagement
- Customer Service
- Cleanliness and Organization
Languages
Russian
Native or Bilingual
Czech
Full Professional
English
Professional Working
Timeline
SMM Specialist
Self Employed Web
05.2020 - 01.2023
Barista Manager
Ty Kavo
03.2018 - 03.2020
High School Diploma -
Pavlodar Higher Medical College