Anatoly Zukor
Havre De Grace,MD
Summary
A valued employee with a track record of optimizing processes and enhancing customer service. Skilled in safety procedures and excellent communication, adept at multitasking and decision-making. Demonstrates ability to meet diverse client needs while fostering a positive team culture. My goals are to seek and maintain full-time position that offers professional challenges while utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Customer Service
Wawa
06.2024 - Current
- Enhanced customer satisfaction by providing timely and accurate information on products and services.
- Supported colleagues during periods of high demand or staff shortages, displaying a strong teamwork mentality.
Chef
Great Wolf Lodge Resorts
01.2023 - 11.2023
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
- Successfully met dietary requirements for diverse clientele by providing customized meal options upon request.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Tire Technician
Mavis Tire
01.2022 - 05.2023
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
Education
Harford Technical High School
Bel Air, MD 09.2016 - 04.2018
Skills
Punctuality
Safety Procedures
Troubleshooting abilities
Mounting expertise
Pressure monitoring
Alignment Adjustment
Diagnostic abilities
Multitasking
Customer Service
Excellent Communication
Decision-Making
Active Listening
Certification
Certified to operate all lifts
Timeline
Customer Service
Wawa
06.2024 - Current
Chef
Great Wolf Lodge Resorts
01.2023 - 11.2023
Tire Technician
Mavis Tire
01.2022 - 05.2023
Harford Technical High School
09.2016 - 04.2018