Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Anavaleria Sandoval

Wake Forest,NC

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

6
6
years of professional experience

Work History

Bartender

Hibernian Pub Bar
03.2025 - Current
  • Utilized point-of-sale system for order processing and payment transactions accurately.
  • Developed knowledge of beverage offerings to provide informed recommendations to patrons.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender

Longhorn Steakhouse
11.2022 - Current
  • Learned cocktail preparation and presentation techniques to enhance customer experience.
  • Assisted in maintaining cleanliness and organization of bar area for efficient service.
  • Engaged with customers to understand preferences and recommend appropriate beverages.
  • Collaborated with team members to ensure timely service during peak hours.

Server

On The Boarder
07.2021 - 11.2022
  • Provided exceptional customer service by promptly addressing guest inquiries and needs.
  • Oversaw table assignments to maximize seating efficiency and enhance guest experience.
  • Trained new staff on menu offerings, service standards, and operational procedures.
  • Collaborated with kitchen staff to ensure timely order delivery and quality assurance.

WFH Customer Service Rep.

SelectQuote Senior
05.2020 - 06.2021
  • Resolved customer inquiries effectively, enhancing overall satisfaction and retention rates.
  • Managed high-volume calls, ensuring timely responses to all service requests and issues.
  • Collaborated with team members to streamline processes, improving operational efficiency by implementing best practices.
  • Met customer call guidelines for service levels, handle time and productivity.

Shelf Stocker

Walmart
05.2019 - 02.2021
  • Coordinated stock replenishment to maintain optimal inventory levels across departments.
  • Executed product placement strategies to enhance visibility and accessibility for customers.
  • Trained new team members on stocking procedures and safety protocols, fostering a collaborative environment.
  • Monitored shelf conditions, ensuring compliance with company standards and addressing discrepancies promptly.

Education

High School Diploma -

Southeast Whitfield High School
Dalton, GA
05-2020

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing personality
  • Complex Problem-solving

Languages

Spanish
Native or Bilingual

Timeline

Bartender

Hibernian Pub Bar
03.2025 - Current

Bartender

Longhorn Steakhouse
11.2022 - Current

Server

On The Boarder
07.2021 - 11.2022

WFH Customer Service Rep.

SelectQuote Senior
05.2020 - 06.2021

Shelf Stocker

Walmart
05.2019 - 02.2021

High School Diploma -

Southeast Whitfield High School