Ana Vanessa Valencia
Del Rio
Summary
Developed comprehensive skills in structured environment including effective communication and problem-solving. Seeking to transition into new field to utilize these transferrable skills for innovative and efficient solutions. Committed to contributing to team success and organizational growth through adaptable and strategic thinking.
Overview
2025
2025
years of professional experience
Work History
Pretrial Services Officer
U.S. Pretrial Services Western District of Texas
08.2023 - Current
- Review and assess criminal history via ATLAS (F.B.I
- Database) for Pretrial Services Reports
- Review and assess prosecution reports, criminal complaints, and arrest warrants.
- Update daily Excel spreadsheets for felony initials.
- Assign cases and track daily counts for officers.
- Create daily PACTS profiles for daily felony initials.
- Submit recommendations to Court via Pretrial Release Report (PS3) to assist with determining eligibility for Pretrial Release.
- Gathered information from people in the community, family members, and agencies about conduct of defendants.
- Handled over 50 full-cycle caseloads per month.
- Verified social and legal history information of defendants.
- Reported violations of pretrial conditions to appropriate authorities and maintained a record of case activity.
- Served as court liaison by attending court hearings and presenting reports and recommendations to duty judge.
- Conducted thorough pre-sentence investigations and prepared detailed reports for courts, aiding informed decision-making.
- Improved community safety through proactive risk assessment and management of high-risk defendants.
- Maintained accurate records of defendants' progress, ensuring timely updates to U.S. Magistrate Judge and law enforcement agencies and officials.
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Ensured compliance with court-ordered sanctions by closely monitoring defendants' adherence to conditions of release.
- Conducted investigations into violations and other allegations.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Maintained organized defendant records and documentation in compliance with federal standards.
- Oversaw administration of DNA indexing and drug and alcohol screenings for defendants.
- Promoted a culture of accountability among defendants by setting clear expectations for behavior and promptly addressing violations when necessary.
- Conducted investigation(s) and reports for historical sex offenders.
- Used MyDocket, Atlas, CM/ECF, Microsoft Office, Adobe, PACTS, and EXCEL Daily.
Teacher
SFDR-CISD
2019 - 2024
- Accepted teaching assignments and executed lessons on every grade level (EC-12th grade) and discipline
- Conducted needs assessments to figure out what are growth areas for individuals
- Built and strengthened positive relationships with students, parents and teaching staff
- Worked outside normal hours to be available to answer parent and student questions
- Design and build multimedia and interactive learning programs
- Utilized learning theory and methodologies to design experiences
- Utilized behavior management skills to foster environment conducive to student learning
- Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels
- Attended in-service training and professional development courses to stay on top of policy and education changes
- Plans and oversees projects, schedules, and completion criteria-unit planning, lesson planning and rubrics
- Analyzed learning effectiveness through quantitative and qualitative metrics
- Taught groups of up to 26 students and provided individual support
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students
- Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents
- Conferred with specialists to support the needs of students with individualized educational plans
- Conducted training needs analysis and job track analysis by assessing student IEP’s and diverse learning abilities
- Designed surveys, opinion polls and assessment tools to collect data
- Created graphs and charts detailing data analysis results
- High emotional intelligence, motivating and bringing out the best in people
- Tested, validated, and reformulated models to foster accurate prediction of outcomes.
Admissions Assistant, School Certifying Official for Department of Veteran Affairs, and Student Services Coordinator
Sul Ross State University
2017 - 2019
- Responsibilities include providing academic enrollment services, transcript evaluations, and degree evaluations.
- Entering transcript coursework via Banner software, processing coursework equivalencies as needed per TCCNS and THECB guidelines/
- Prevented scheduling errors by demonstrating strong attention to detail while managing the daily calendar and creating weekly or monthly reports and presentations,
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Federal liaison for alumni seeking federal employment
- Assisted with federal background checks.
- Student services duties include networking with city, county, and government entities to coordinate/set up recruiting initiatives and community events year-round.
- Successfully increased enrollment by 10%.
- Coordinated and presented campus tours, and orientations for Fall and Spring semesters.
- Coordinated and hosted campus events such as Welcome Back, Autumn Appreciation, Winter Festival, and Mid-term Bar-B-Q among others.
- Brainstorm ideas to create programs to attract student enrollment.
- Utilized social networks to find qualified candidates
- Managed all phases of recruitment, including interviews and hiring for prospective student workers
- Informed all job applicants of their application status
- Employee and development training
- Conducted background checks and participated in interviews for prospective federal employees
- SCO duties include verifying sensitive and confidential documents such as DD214's, Certificates of Eligibility, Military Transcripts, Death/Birth/Marriage Certificates
- Enrolled veterans, survivors, and their dependents in educational programs and training according to their eligible benefits: Post 9/11 GI, Montgomery GI Bill, etc.
- Keep lines of communication with students open for the accurate and prompt certification of benefits and changes in enrollment of eligible students to the Veteran Affairs Commission
- Verify sensitive and confidential documents such as DD214s, Certificates of Eligibility Military Transcripts, Death, Birth and Marriage Certificates, VA forms
- Maintain accurate and current knowledge of educational legislation trends, developments and resources
- Managed sensitive applicant data with strict adherence to privacy regulations while working cross-functionally within the institution''s teams.
- Responsible for VA audits and compliance.
- Assisted with onboarding of new employees.
- Enhanced student experience with thorough attention to detail in processing applications and timely communication.
Tutor/Substitute Teacher, K-12
SFDR-CISD
2016 - 2017
- Implemented lesson plans assigned by the classroom teacher to educate students about key concepts
- Requested as substitute teacher based on excellent referrals and trusted performance
- Established and enforced rules for behavior and procedures to maintain order among students
- Tutored students individually and in small groups to help with difficult subjects
- Facilitated activities and discussions to improve retention of course concepts
- Engaged 26 or more students and boosted their understanding of material using focused instructional strategies and hands-on activities.
TX DMV Title Clerk
Val Verde County Tax Office
2011 - 2016
- Provided customer service to the public and industry stakeholders regarding vehicle, trailer, and vessel registrations, title transfers, heirship, divorce settlements, and estates
- Followed compliance for TXDMV & TX Parks & Wildlife information services policies and procedures laws rules and regulations
- Communicated to assist the publics government entities and industry stakeholders in person by telephone by e-mail and through correspondence
- Reviewed, processed, and routed mail
- Processed title work to meet deadlines and simultaneously assisted public
- Entered information into TXDMV & TX Parks & Wildlife databases and approved or rejected issuance of requested documents
- Researched information from manuals and electronic resources to resolve complex customer service problem's and collaborated with other agencies and divisions to provide information and services to external and internal customers
- Received and processed customer applications and functions as cashier to collect and disperse fees
- Expedited title and licensing work via new processes resulting in 5% reduction in customer time expended
- Examined legal documents and assured adherence to laws and court procedures
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales
- Collected purchase funds and verified confirmed lienholder payoff before processing title
- Verified application data and account information against legal documentation to determine accuracy and integrity
- Received and submitted payments for fees and fines, accurately tracked payment amounts
- Stocked counters with forms, film and license supplies to maintain inventory levels
- Ability to communicate with various stakeholders.
Sales Representative/Replenishment Associate
JCPenney
2010 - 2011
- Responsible for processing credit card payments, refunding returns, processing credit card applications and cashier duties
- Greeted and assisted customers placed special orders
- Part of replenishment team and inventory
- Performed janitorial duties when needed.
Education
Associate of Arts -
Southwest Texas Junior College
Bachelor of Arts - Interdisciplinary Studies
Sul Ross State University
Masters of Education - Education Administration
University of Texas Rio Grande Valley
Skills
- Proficient Communicator
- Recruiting and selection techniques
- Schedule Management
- Research and Analytical Skills
- Data Analysis
- Documentation and Recordkeeping
- Legal Compliance
- Spreadsheet Tracking
- Bilingual: English and Spanish
- Parent Interaction
- Program Development
Accomplishments
- 2024 Crimes Against Children Certificates of Completion: Interviewing Sex Offenders; Child Death/Homicide Investigations; Snapchat Safety Operations; Fentanyl: What You Need to Know; Ethics of Therapeutic Relationships Across Cultures and Diagnosis; Accident of Inflicted: Investigator You Decide; Assessing Children's Statements of Investigative & Court Purposes; Child Torture and The Joseph Duncan Case; Case Study on the Sex Trafficking of Minors
- 2024 Wow Award
- 2023 United States Space Force Stem Recognition
- 2022-2023 Honorary Member National Youth Leadership Forum: Pathways to Stem
- 2017-2018 SCO Certificate
- 2017 Sul Ross State University Favorite Staff Employee
- 2017 The College Board Certificate
- 2017 Texas Association of Collegiate Registrars and Admissions Officers
References
References upon request.
Languages
Spanish
Native or Bilingual
Awards
- Recognition Award 2017
- TACRAO Certificate 2017
- THECB Certificate 2017
- Sul Ross State University 2017 Voted Favorite Staff Employee
- SCO Certificate 2017-2018
- 2022-2023 Honorary Member National Youth Leadership Forum: Pathways to STEM
- 2023 United States Space Force Stem Recognition
- 2024 Starr Training (Staff Training Aimed at Reducing Rearrest)
- 2024 Wow Award
Wow Award
Created a directory for all Judicial Departments in the Western District of Texas
Timeline
Pretrial Services Officer
U.S. Pretrial Services Western District of Texas
08.2023 - Current
Bachelor of Arts - Interdisciplinary Studies
Sul Ross State University
Masters of Education - Education Administration
University of Texas Rio Grande Valley
Teacher
SFDR-CISD
2019 - 2024
Admissions Assistant, School Certifying Official for Department of Veteran Affairs, and Student Services Coordinator
Sul Ross State University
2017 - 2019
Tutor/Substitute Teacher, K-12
SFDR-CISD
2016 - 2017
TX DMV Title Clerk
Val Verde County Tax Office
2011 - 2016
Sales Representative/Replenishment Associate
JCPenney
2010 - 2011
Associate of Arts -
Southwest Texas Junior College
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