Ana Vanessa Valencia
Del Rio,TX
Summary
Methodical, detail-oriented professional seeking a position that will allow application of experience and apply it to complete company initiatives, and tasks and meet deadlines while simultaneously assisting personnel and adhering to protocols and regulations.
Overview
1
1
year of professional experience
Work History
Educator
SFDR-CISD
- Accepted teaching assignments and executed lessons on every grade level (EC-12th grade) and discipline
- Conducted needs assessments to figure out what are growth areas for individuals
- Built and strengthened positive relationships with students, parents and teaching staff
- Worked outside normal hours to be available to answer parent and student questions
- Design and build multimedia and interactive learning programs
- Utilized learning theory and methodologies to design experiences
- Utilized behavior management skills to foster environment conducive to student learning
- Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels
- Attended in-service training and professional development courses to stay on top of policy and education changes
- Plans and oversees projects, schedules, and completion criteria-unit planning, lesson planning and rubrics
- Analyzed learning effectiveness through quantitative and qualitative metrics
- Taught groups of up to 26 students and provided individual support
- Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students
- Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents
- Conferred with specialists to support the needs of students with individualized educational plans
- Conducted training needs analysis and job track analysis by assessing student IEP’s and diverse learning abilities
- Designed surveys, opinion polls and assessment tools to collect data
- Created graphs and charts detailing data analysis results
- High emotional intelligence, motivating and bringing out the best in people
- Tested, validated, and reformulated models to foster accurate prediction of outcomes.
Admissions Assistant, School Certifying Official for Department of Veteran Affairs, and Student Services Coordinator
Sul Ross State University
- Responsibilities include providing academic enrollment services, transcript evaluations, and degree evaluations.
- Entering transcript coursework via Banner software, processing coursework equivalencies as needed per TCCNS and THECB guidelines/
- Prevented scheduling errors by demonstrating strong attention to detail while managing the daily calendar and creating weekly or monthly reports and presentations,
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Federal liaison for alumni seeking federal employment
- Assisted with federal background checks.
- Student services duties include networking with city, county, and government entities to coordinate/set up recruiting initiatives and community events year-round.
- Successfully increased enrollment by 10%.
- Coordinated and presented campus tours, and orientations for Fall and Spring semesters.
- Coordinated and hosted campus events such as Welcome Back, Autumn Appreciation, Winter Festival, and Mid-term Bar-B-Q among others.
- Brainstorm ideas to create programs to attract student enrollment.
- Utilized social networks to find qualified candidates
- Managed all phases of recruitment, including interviews and hiring for prospective student workers
- Informed all job applicants of their application status
- Employee and development training
- Conducted background checks and participated in interviews for prospective federal employees
- SCO duties include verifying sensitive and confidential documents such as DD214's, Certificates of Eligibility, Military Transcripts, Death/Birth/Marriage Certificates
- Enrolled veterans, survivors, and their dependents in educational programs and training according to their eligible benefits: Post 9/11 GI, Montgomery GI Bill, etc.
- Keep lines of communication with students open for the accurate and prompt certification of benefits and changes in enrollment of eligible students to the Veteran Affairs Commission
- Verify sensitive and confidential documents such as DD214s, Certificates of Eligibility Military Transcripts, Death, Birth and Marriage Certificates, VA forms
- Maintain accurate and current knowledge of educational legislation trends, developments and resources
- Managed sensitive applicant data with strict adherence to privacy regulations while working cross-functionally within the institution''s teams.
- Responsible for VA audits and compliance.
- Assisted with onboarding of new employees.
- Enhanced student experience with thorough attention to detail in processing applications and timely communication.
Tutor/Substitute Teacher, K-12
SFDR-CISD
- Implemented lesson plans assigned by the classroom teacher to educate students about key concepts
- Requested as substitute teacher based on excellent referrals and trusted performance
- Established and enforced rules for behavior and procedures to maintain order among students
- Tutored students individually and in small groups to help with difficult subjects
- Facilitated activities and discussions to improve retention of course concepts
- Engaged 26 or more students and boosted their understanding of material using focused instructional strategies and hands-on activities.
TX DMV Title Clerk
Val Verde County Tax Office
- Provided customer service to the public and industry stakeholders regarding vehicle, trailer, and vessel registrations, title transfers, heirship, divorce settlements, and estates
- Followed compliance for TXDMV & TX Parks & Wildlife information services policies and procedures laws rules and regulations
- Communicated to assist the publics government entities and industry stakeholders in person by telephone by e-mail and through correspondence
- Reviewed, processed, and routed mail
- Processed title work to meet deadlines and simultaneously assisted public
- Entered information into TXDMV & TX Parks & Wildlife databases and approved or rejected issuance of requested documents
- Researched information from manuals and electronic resources to resolve complex customer service problem's and collaborated with other agencies and divisions to provide information and services to external and internal customers
- Received and processed customer applications and functions as cashier to collect and disperse fees
- Expedited title and licensing work via new processes resulting in 5% reduction in customer time expended
- Examined legal documents and assured adherence to laws and court procedures
- Maintained current DMV title regulations knowledge for each state and processed compliant paperwork
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales
- Collected purchase funds and verified confirmed lienholder payoff before processing title
- Verified application data and account information against legal documentation to determine accuracy and integrity
- Received and submitted payments for fees and fines, accurately tracked payment amounts
- Stocked counters with forms, film and license supplies to maintain inventory levels
- Ability to communicate with various stakeholders.
Sales Representative/Replenishment Associate
JCPenney
- Responsible for processing credit card payments, refunding returns, processing credit card applications and cashier duties
- Greeted and assisted customers placed special orders
- Part of replenishment team and inventory
- Performed janitorial duties when needed.
Pretrial Services Officer Assistant
U.S. Pretrial Services Western District of Texas
08.2023 - Current
- Review and assess criminal history via ATLAS (F.B.I
- Database) for Pretrial Services Reports
- Review and assess prosecution reports, criminal complaints, and arrest warrants.
- Update daily Excel spreadsheets for felony initials.
- Assign cases and track daily counts for officers.
- Create daily PACTS profiles for daily felony initials.
- Submit recommendations to Courts via Pretrial Release Report (PS3) to assist with determining eligibility for Pretrial Release.
- Gathered information from people in the community, family members, and agencies about conduct of defendants.
- Handled over 50 full-cycle caseloads per month.
- Verified social and legal history information of defendants.
- Reported violations of pretrial conditions to appropriate authorities and maintained a record of case activity.
- Served as court liaison by attending court hearings and presenting reports and recommendations.
- Conducted thorough pre-sentence investigations and prepared detailed reports for courts, aiding informed decision-making.
- Improved community safety through proactive risk assessment and management of high-risk offenders.
- Maintained accurate records of defendants' progress, ensuring timely updates to U.S. Magistrate Judge and law enforcement agencies and officials.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Ensured compliance with court-ordered sanctions by closely monitoring defendants' adherence to conditions of release.
- Conducted investigations into violations and other allegations.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Oversaw administration of DNA indexing and drug and alcohol screenings for offenders.
- Increased efficiency in caseload management through use of advanced technology tools such as electronic monitoring devices and case management software systems.
- Promoted a culture of accountability among defendants by setting clear expectations for behavior and promptly addressing violations when necessary.
- Reduced recidivism rates through diligent supervision and monitoring of probationers'' activities.
Education
Associate of Arts -
Southwest Texas Junior College
Bachelor of Arts - Interdisciplinary Studies
Sul Ross State University
Master of Arts - Educational Administration
University of Texas Rio Grande Valley
Edinburg, TXSkills
- Proficient Communicator
- Recruiting and selection techniques
- Schedule Management
- Fluent in Spanish
- Research and Analytical Skills
- Data Analysis
- Documentation and Recordkeeping
- Legal Compliance
- Spreadsheet Tracking
- Bilingual: English and Spanish
- Parent Interaction
- Program Development
Awards
- Recognition Award 2017
- TACRAO Certificate 2017
- THECB Certificate 2017
- Sul Ross State University 2017 Voted Favorite Staff Employee
- SCO Certificate 2017-2018
- 2022-2023 Honorary Member National Youth Leadership Forum: Pathways to STEM
- 2023 United States Space Force Stem Recognition
References
References upon request.
Languages
Spanish
Native or Bilingual
Timeline
Pretrial Services Officer Assistant
U.S. Pretrial Services Western District of Texas
08.2023 - Current
Educator
SFDR-CISD
Admissions Assistant, School Certifying Official for Department of Veteran Affairs, and Student Services Coordinator
Sul Ross State University
Tutor/Substitute Teacher, K-12
SFDR-CISD
TX DMV Title Clerk
Val Verde County Tax Office
Sales Representative/Replenishment Associate
JCPenney
Associate of Arts -
Southwest Texas Junior College
Bachelor of Arts - Interdisciplinary Studies
Sul Ross State University
Master of Arts - Educational Administration
University of Texas Rio Grande Valley
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