Ivana Pavelić
Zagreb
Summary
I believe in making the best out of every opportunity, both for the team and the client. As a project manager, I enjoy working with cross-functional teams to solve challenges and deliver solutions that make a real impact. One of the most rewarding parts of my role is seeing team members grow and gain confidence with each project we tackle together. I value open communication, collaboration,
and creating an environment where everyone feels supported and motivated to do their best work.
I’m always looking forward to new projects and connecting with people who share the same drive for great results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Head of Project Management Office
Undabot
08.2024 - Current
- Responsible for establishing and maintaining a seniority-level handbook to guide the professional development of Project Managers, defining clear paths for growth, and supporting their continuous development through training, mentorship, and day-to-day support for three Project Managers.
- Lead the creation and implementation of standards and methodologies tailored to the agency's unique context, ensuring compliance with organizational policies and alignment with industry best practices.
- Overseeing overall project monitoring, ensuring projects align with the company's strategic goals and driving cross-functional coordination to bridge gaps between teams and departments.
Senior Project Manager
Undabot d.o.o.
05.2021 - Current
- Leading the development of native mobile and TV apps mostly, with multifunctional and multicultural virtual teams, tracking overall project performance and its alignment with business objectives
- Keeping team and all project stakeholders up to date with progress, problems, or concerns and making recommendations for removing roadblocks for on-time and/or in-budget project delivery
- The methodologies used are waterfall, hybrid and agile
- Working closely with Product owners, Business Analysts, Tech Leads, Development teams and Quality assurance specialists
- Participating in presales activities
- Actively participating in improving company processes
- Tools: Youtrack, Jira, Google Suite
PMO Team Lead and Senior Project Manager
Jako Velike Stvari d.o.o.
03.2020 - 05.2021
- Managing multiple, mostly greenfield, mobile and web projects from various business domains (telehealth, hospital system, e-commerce, tracking system, etc.) using hybrid and agile methodologies
- Experience in leading cross-functional virtual teams
- Creating product roadmaps and project timelines, tracking projects budget and establishing standardized processes for project management and delivery
- Leading Project Management team, coaching, organizing workshops, and providing daily support and performance reviews
- Tools: Jira, Notion, Confluence, Google suite
Head Of Project Management Office
Styria Digital Development d.o.o.
08.2018 - 02.2020
- Worked on projects for internal and external clients, from mobile applications to developing enterprise solutions using proprietary CMS (Publitzer) to develop Croatia's biggest digital media publishing platform
- My responsibilities, among others, included stakeholder management and resource planning for multiple projects
- Introduced performance feedback culture and tiered seniority approach with goals for development for the team
- I worked on training, coaching and support to all team members (PM)
Senior Project Manager and Team Lead
Styria Medijski Servisi d.o.o.
06.2016 - 08.2018
- Worked on the development of the biggest news portal (24sata.hr) in Croatia and leading redesign of niche portals
- Collaboration with Product Managers, Sales and Marketing department, defining business needs for each and prioritizing projects/tasks
- Keeping track of projects' budgets and timelines
- Supporting the team in daily work
- Defining processes and procedures on the department and company level
Project Manager
Styria Medijski Servisi d.o.o.
07.2015 - 06.2016
- Worked on the redesign of the biggest news portal (24sata.hr) in Croatia and maintenance of niche portals (Autostart, Cool, Express)
- Creating roadmaps with the Product Owner, prioritization of tasks and defining deliverables
- Ensuring everything runs smoothly
Project Manager
WEB Marketing d.o.o.
01.2012 - 07.2015
- Defining scope, usability consulting and leading team members on various projects, mostly e-commerce solutions, corporate web sites, tourist sector, car, and building industry web pages
- Defining needs and documentation for the development of a proprietary CMS platform
- Planning delivery of software products on the company level
- Support for pre-sales activities
Office Manager
TehnoTrik Zagreb d.o.o.
01.2011 - 12.2011
- Implementation of new business software and processes
- ISO 9001 and ISO 14001 implementation
Project Manager
Sudačka mreža
04.2009 - 12.2010
- Managing EU Case law and regional project of digitization of Case law and expert witnesses, interpreters, courts, district attorney's offices, and police stations available to the public in Croatia, Serbia, and North Macedonia
- Communication with stakeholders, writing documentation and requests for quotes, managing internal and external teams
Project Manager
Internet Softver d.o.o.
05.2006 - 04.2009
- Worked as project manager for the development of business custom applications (AdminMax) and corporate websites
- Communication with clients, preparing quotes and contracts, managing small to medium-sized development projects
Education
Computer science engineer -
Zagreb University of Applied Sciences
01.2008
XV. gimnazija - undefined
MIOC
01.1999
Skills
- Agile Project Management
- Project planning
- Traditional Project management
- Risk management
- Cross-Functional Team Leadership
- Problem-Solving
- Stakeholder Management
- Conflict Resolution
- Communication
- Time management and organizational skills
- Advanced problem solving
- Team collaboration
Languages
English
Croatian
Courses
- Agile Estimation and Planning
- Performance management
- The 7 habits of highly effective people
Certification
Scrum Master Accredited Certified
(SMAC)
Timeline
Head of Project Management Office
Undabot
08.2024 - Current
Senior Project Manager
Undabot d.o.o.
05.2021 - Current
PMO Team Lead and Senior Project Manager
Jako Velike Stvari d.o.o.
03.2020 - 05.2021
Head Of Project Management Office
Styria Digital Development d.o.o.
08.2018 - 02.2020
Senior Project Manager and Team Lead
Styria Medijski Servisi d.o.o.
06.2016 - 08.2018
Project Manager
Styria Medijski Servisi d.o.o.
07.2015 - 06.2016
Project Manager
WEB Marketing d.o.o.
01.2012 - 07.2015
Office Manager
TehnoTrik Zagreb d.o.o.
01.2011 - 12.2011
Project Manager
Sudačka mreža
04.2009 - 12.2010
Project Manager
Internet Softver d.o.o.
05.2006 - 04.2009
XV. gimnazija - undefined
MIOC
Computer science engineer -
Zagreb University of Applied Sciences
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