Ana Victorina Lopez
Summary
Highly skilled and enthusiastic professional with 20 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Hospice Case Manager
On Call Health Professionals
07.2005 - 08.2024
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Reduced patient anxiety and stress by offering a calm, reassuring presence during difficult emotional moments or periods of physical discomfort.
- Served as an advocate for patients'' rights and interests to ensure that their wishes were respected during all stages of hospice care provision.
- Supported nursing staff with vital signs monitoring, contributing to timely adjustments in patient care plans.
Care Manager
Sunrise Senior Assisted Living
01.2024 - 08.2024
- Provided high-quality personal care to maintain self-esteem and general wellness.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Expert using proper lift machine.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
Alzheimer's and Dementia Caregiver
Brandywine Senior Living
07.2016 - 12.2023
- Facilitated smooth transitions for new residents entering the Memory Care program by providing thorough assessments, orientations, and family support services as needed.
- Reduced instances of behavioral issues by implementing innovative memory care techniques and activities.
- Improved resident quality of life by developing and implementing personalized care plans for each individual in the memory care unit.
Education
High School Diploma -
Liceo Delia Gomez
Imbert, Puerto Plata, Dominican Republic05.1982
Skills
- Care Planning
- Case assessments
- Clinical Documentation
- Service Coordination
- Medication reviews
- Vital Sign Monitoring
- Incapacitation care
- Heartsaver CPR AED
- HIPAA Compliance
- Professional boundaries
- Family Support
Certification
- Certified Home Health Aid (CHHA), Hispanic Affairs & Resources Center - April 2004
- Cardiopulmonary Resuscitation (CPR), Sunrise Senior Living - July 2024
Languages
Spanish
Native or Bilingual
Timeline
Care Manager
Sunrise Senior Assisted Living
01.2024 - 08.2024
Alzheimer's and Dementia Caregiver
Brandywine Senior Living
07.2016 - 12.2023
Hospice Case Manager
On Call Health Professionals
07.2005 - 08.2024
High School Diploma -
Liceo Delia Gomez
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