Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Vitoria Lins Malcher

Milton Ontario,ON

Summary

Versatile and dependable, with a strong work ethic honed as babysitting my godmothers kid, I excel in creating safe, nurturing environments for children and enhancing salon workflows at Ohanas Family. Skilled for kids and adults. In meal preparation and emotional support, my multitasking abilities and creative thinking significantly improve client satisfaction and operational efficiency.

Overview

5
5
years of professional experience

Work History

Family babysitter

God Mothers Kid
04.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Helped children learn how to complete small chores appropriate for age level.
  • Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Enhanced children''s well-being by providing a safe and nurturing environment.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Provided healthy meals and snacks for children, adhering to any dietary restrictions or preferences.
  • Assisted with bedtime routines, ensuring a consistent schedule for optimal rest and development.
  • Maintained open communication lines with parents regarding their child''s progress, needs, and concerns.
  • Improved children''s social skills through engaging group activities and outings.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Planned fun outings and educational activities to keep children entertained.
  • Administered medications by following strict instructions from parents.
  • Taught children basic life skills, manners and personal hygiene.
  • Supervised children on playground to help develop physical and social skills.
  • Helped children complete homework assignments and school projects.
  • Provided developmentally appropriate activities for children.

Hair Assistant

Ohanas Family
03.2019 - 05.2024
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
  • Contributed to positive customer experiences by engaging in friendly conversation and building rapport.
  • Participated in promotional events and initiatives, contributing to increased brand awareness for the salon among potential clients.
  • Demonstrated attention to detail when performing tasks such as shampooing, conditioning, and blow-drying client''s hair.
  • Implemented time management strategies to ensure minimal wait times for clients while maintaining a high standard of service delivery.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for clients and staff.
  • Implemented ongoing education in industry trends and techniques, elevating overall service quality offered within the salon.
  • Effectively managed appointment scheduling to optimize stylist availability and minimize downtime between clients.
  • Collaborated with team members to deliver consistent, high-quality service across all client interactions.
  • Completed comprehensive training in various styling techniques, enhancing the range of services provided within the salon.
  • Developed strong product knowledge to confidently recommend suitable hair care solutions for clients'' specific concerns.
  • Supported hairstylists with timely preparation of tools and supplies, streamlining appointment efficiency.
  • Efficiently handled administrative tasks such as processing payments, updating client records, and confirming appointment bookings.
  • Continuously updated technical skills through attendance at workshops, trade shows, and online tutorials as part of professional development efforts.
  • Performed thorough consultations with each client to accurately assess their hair needs before beginning any treatment or service.
  • Meticulously sanitized all tools after each use according to industry standards to maintain a hygienic working environment.
  • Assisted with inventory management duties to ensure adequate stock levels of essential products and tools were maintained at all times.
  • Provided exceptional customer service by promptly addressing any issues or concerns raised during appointments or consultations.
  • Enhanced client satisfaction by providing personalized hair care recommendations based on individual needs.
  • Assisted in increasing salon revenue by effectively upselling products and services during appointments.
  • Actively contributed ideas during team meetings aimed at improving overall business operations and enhancing client satisfaction levels.
  • Helped prepare clients for hair service.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Answered telephone calls to provide information and schedule new appointments.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Prepared and mixed color formulas for clients' hair.
  • Massaged clients' scalp during shampoos.
  • Offered exceptional service and support to walk-in and scheduled customers.

Server

East Side Marios
03.2022 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Marketting

Guelph University
Guelph

Skills

  • Following Directions
  • Reliability
  • Maintaining safe environment
  • Meal Preparation
  • Housekeeping abilities
  • Dependability
  • Routine management
  • Licensed driver
  • Activity Planning
  • Emotional Support
  • Meal and snack times
  • Arts and crafts
  • Homework Assistance
  • Laundry assistance
  • Educational Activities
  • Outdoor Activity Planning
  • Multilingual Communication
  • Music Appreciation
  • Time Management
  • Strong Work Ethic
  • Schedule Management
  • Behavior Management
  • Creative Thinking
  • Good Decision Making
  • Emotionally supportive

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
French
Professional Working
Spanish
Native or Bilingual

Timeline

Family babysitter

God Mothers Kid
04.2022 - Current

Server

East Side Marios
03.2022 - 12.2023

Hair Assistant

Ohanas Family
03.2019 - 05.2024

Marketting

Guelph University

Similar Profiles

CREATE PROFILE
Ana Vitoria Lins Malcher