Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anay Hernandez

Loxahatchee Groves,FL

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Dependable office management professional brings many years of experience in administrative oversight. Self-starter and skilled team leader with history unifying staff under common goals, modeling organizational efficiency, and instilling customer service excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Office Manager

Mendieta Roofing Corp
West Palm Beach, Fl
06.2019 - Current
  • Developed and implemented office policies and procedures.
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Provided administrative support to management team including preparing reports and presentations.
  • Created spreadsheets in Excel to track data such as vacation requests, sick days .
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Processed payroll accurately ensuring all employees were paid on time.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Conducted research projects related to new product development or marketing initiatives.
  • Provided training to new hires on office policies and procedures.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Reviewed files and records to obtain information and respond to requests.
  • Managed, scheduled and coordinated office functions and activities for employees.

Education

High School Diploma -

Eduardo Panizo Bustos
Cuba
05-2006

Skills

  • Workforce Management
  • Policy Development
  • Billing
  • Team Supervision
  • Compliance Monitoring
  • Supply Management
  • Office Management
  • Data Entry
  • Customer Service
  • Contract Administration
  • Bookkeeping
  • Employee Supervision
  • Conflict Management
  • Document Management
  • Customer Support
  • Bilingual

Certification

Florida Public Notary

Languages

Spanish
Professional
English
Elementary

Timeline

Office Manager

Mendieta Roofing Corp
06.2019 - Current

High School Diploma -

Eduardo Panizo Bustos
Anay Hernandez