ANAY RAMOS
Homestead,FL
Summary
Certified Notary Public with a background in handling various types of legal documents. Experience includes witnessing and authenticating signatures, administering oaths, and verifying identities to deter fraud. Strong organizational skills coupled with an understanding of real estate laws, loan signing procedures, and ethics pertaining to notarial duties. Previous roles have demonstrated success in providing high-quality service while maintaining confidentiality and integrity at all times. Trustworthy Certified Notary Public known for high productivity and efficient task completion. Possess specialized skills in document verification, fraud prevention, and regulatory compliance. Excel in communication, time management, and confidentiality, ensuring smooth notarial transactions and client satisfaction. Proficient Notary Public with reputation for honesty built many years of related experience. Excellent interpersonal and observational skills, focused approach, and analytical nature. Seeking challenging new role. Ambitious academic discipline student committed to academic excellence. Prepared to implement diverse skill sets, technical proficiencies, and new perspectives to leadership personnel. Excellent computer skills to troubleshoot technical issues and proficiency with Microsoft Office Suite. Adaptable professional in office and administrative support, known for high productivity and efficient completion of tasks. Specialize in data entry, record management, and customer service, ensuring smooth operational flow. Excel in organization, time management, and communication, utilizing these skills to meet and exceed workplace demands. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Notary Public
Mr Coper
Miami, FL
01.2024 - 09.2024
- Notarized documents, such as wills and trusts, to ensure authenticity of signatures.
- Verified identities of individuals signing documents by examining valid forms of identification.
- Administered oaths and affirmations for affidavits and other notarial acts.
- Maintained a log book to record all notary signings.
- Provided information to customers regarding state notary laws and regulations.
- Assisted in document preparation for customers needing notarization services.
- Ensured compliance with applicable laws, rules and regulations governing the practice of Notary Public.
- Advised clients on proper completion of documents requiring notarization.
- Issued certificates attesting to the validity of acknowledgements or jurats executed before me.
- Performed pre-notarization review of documents to confirm completeness and accuracy.
- Checked that signers were willing participants who fully understood the contents of their documents.
- Confirmed signer identity using valid photo ID's such as driver’s license or passport.
- Interpreted legal terminology contained within real estate documents.
- Collected appropriate fees associated with each notarial act performed.
- Answered questions related to Notary procedures from customers.
- Kept up-to-date on changes in state laws pertaining to Notaries Public.
- Attended continuing education seminars in order to maintain active status as a Certified Notary Public.
- Filed paperwork with county clerk's office after completing notarizations.
- Created a professional atmosphere when dealing with customers at all times.
- Performed notarizations for loan documents, affidavits, and other legal documents.
- Prepared and checked loan packages to ensure accuracy of all required signatures.
- Assisted clients with properly completing paperwork prior to notarization.
- Contacted customers regarding missing or incomplete information on legal documents.
- Affixed stamp or seal on documents as proof of witnessing event or deal.
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Created and maintained records of notarized items in paper and electronic forms.
- Contracted with various agencies to complete personal loan packages.
- Conducted detailed quality control checks on every document before returning them back to employers or lenders.
- Delivered completed loan packages within specified deadlines set by employers or lenders.
- Utilized electronic signature software applications for remote online signings.
- Responded quickly and professionally to customer inquiries via phone or email.
- Scanned and emailed documents promptly after completion of signings.
Sales Manager and Adjuster
christopher auto sales
Cutler Bay, FL
01.2008 - 01.2018
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Researched relevant laws, regulations, legal decisions and precedents to determine appropriate course of action.
- Interpreted policy language to determine coverage for insureds under various lines of business.
- Reviewed medical records, police reports and other documents related to claim investigations.
- Conducted interviews with claimants, witnesses and medical professionals to obtain additional information about the claim.
- Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
- Negotiated settlements with claimants or their representatives in order to resolve disputes quickly and economically.
- Determined reserves for each claim based on estimated costs of settlement or defense.
- Presented cases at mediations or arbitrations as needed in order to facilitate dispute resolution process.
- Developed relationships with attorneys, experts and vendors in order to ensure prompt service when necessary.
- Maintained accurate documentation of all claim activity within designated system.
- Organized files into logical categories; maintained complete records according to established procedures.
- Utilized computer systems such as Microsoft Office Suite and specialized software programs used by the company.
- Assisted colleagues with difficult cases; provided guidance regarding complex issues or scenarios.
- Attended continuing education classes in order to stay abreast of changes in industry standards.
- Performed special projects upon request from management; completed tasks efficiently while meeting deadlines.
- Worked collaboratively with team members across multiple departments; identified areas where processes could be improved.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Decreased loss ratios through fair and timely claim processing.
- Explained premiums owed to policyholders, agents and underwriters.
- Analyzed information gathered by investigations and reported findings and recommendations.
- Contacted banks to acquire credit information.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
Education
Bachelor of Science - Psychobiology
Mast@Fiu
Miami, FL03-2005
Skills
- Document Verification
- Professional Communication
- Documentation skills
- Document Review
- Fraud understanding
- Power of attorney
- Fraud reviews
- Document evaluations
- Recordkeeping skills
- Legal knowledge
- Proficient in RON
- Documentation abilities
- Recordkeeping abilities
- Estate Planning
- Supply Restocking
- Project Planning
- Mail handling
- Calendar Management
- Business Writing
- Business Administration
- Logistical Planning
- Support Services
- QuickBooks expert
- Analytical Thinking
- Conflict Resolution
- Customer Service
- Inventory Control
- Problem-solving abilities
- Multitasking
- Staff Supervision
- Quality Control
- Effective Communication
- Spreadsheet Creation
- Word Processing
- Strong Problem Solver
- Contract Review
- Organizational Skills
- Filing and data archiving
- Document Management
- Product ordering
- Time management abilities
- Multi-Line Phone Systems
- Analytical Skills
- Document Scanning
- Drafting correspondence
- Proofreading
- Workflow Coordination
- Spreadsheet Management
- Office Equipment Operation
- Interpersonal Skills
- Teamwork and Collaboration
- Problem-solving aptitude
- Adaptability
- Insurance claims processing
- Billing Processing
- Docu sign proficiency
Certification
- Home health aides certification
- Florida 4-40 Customer Representative License
- Florida 6-20 All-Lines Adjuster License
- Florida Notary Public
- Florida Notary Public signing agent
- Florida Remote Online Notary
- Florida Real Estate License (realtor)
- currently working on MLO
Timeline
Certified Notary Public
Mr Coper
01.2024 - 09.2024
Sales Manager and Adjuster
christopher auto sales
01.2008 - 01.2018
Bachelor of Science - Psychobiology
Mast@Fiu
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