Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Anaya Cummings

Oklahoma City,OK

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience

Work History

Waitress/Cashier Team Lead

Gogo Sushi Express And Grill
Moore, OK
07.2022 - Current
  • Took orders for food and drinks and delivered them to guests.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Stocked service areas with supplies during slow periods.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Filled condiments and napkin containers during slack periods.
  • Replenished condiments, silverware, napkins. as needed during meal services.
  • Replenished beverages when necessary.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Assisted cooks by prepping ingredients for meals prior to service times.
  • Checked with customers to ensure that they were enjoying their meals.
  • Served food and beverages to patrons and confirmed complete orders.
  • Provided accurate change for cash transactions using a cash register system.
  • Reconciled cash drawers at the end of shifts to verify sales totals.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Greeted guests and answered questions about menu items.
  • Responded to ad hoc cleaning duties at end of shift.
  • Collected tickets and followed proper cash-handling procedures.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.

Car Hop

Sonic
Moore, OK
03.2021 - 03.2022
  • Took orders for food and drinks and delivered them to guests.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Assisted cooks by prepping ingredients for meals prior to service times.
  • Served food and beverages to patrons and confirmed complete orders.
  • Reconciled cash drawers at the end of shifts to verify sales totals.
  • Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.

Education

High School Diploma -

Moore High School
Moore, OK
05-2023

Skills

  • Safe Food Handling
  • Order Accuracy
  • Guest Relations Management
  • Customer Service
  • Payment Processing
  • Order Management
  • Ordering Procedures
  • Greeting Guests
  • Serving Expertise
  • Complaint Resolution
  • Cash Handling
  • Complex Problem-Solving

References

References available upon request.

Timeline

Waitress/Cashier Team Lead

Gogo Sushi Express And Grill
07.2022 - Current

Car Hop

Sonic
03.2021 - 03.2022

High School Diploma -

Moore High School

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Anaya Cummings