A’naya Miller
NJ
Overview
6
6
years of professional experience
Work History
Residential Counselor (I/DD)
SERV Behavioral Health Systems
Willingboro, NJ
04.2025 - Current
- Provide therapeutic support and crisis intervention for youth with intellectual and developmental disabilities in a group home setting.
- Administer medications and ensure adherence to treatment plans while monitoring client safety and well-being.
- Deliver daily behavioral support and guidance, promoting emotional regulation and social skill development.
- Documented client behaviors and daily progress, collaborating with the treatment team to support care planning.
Social Work Intern
Innocence Project
New York, NY
09.2025 - 04.2026
- Provided case management support to wrongfully convicted and formerly incarcerated individuals by connecting clients to housing, healthcare, food assistance, and other essential services that promoted successful community reintegration.
- Collaborated with social workers, attorneys, and other professionals to assess client needs, coordinate services, and support individualized reentry planning for clients transitioning back into their communities.
- Researched and organized housing programs, food banks, healthcare providers, faith-based organizations, and other community resources across multiple states, maintaining a shared resource template used by the social work team to support client service planning.
- Engaged in interdisciplinary meetings, professional trainings, and case discussions focused on legal rights, reentry challenges, trauma-informed practice, and the unique needs of wrongfully convicted and exonerated individuals.
Systems Navigator Intern
New Jersey Office of the Public Defender
Essex and Middlesex Trial Regions
09.2024 - 04.2025
- Assist clients in navigating the legal system and accessing social services that support their needs and well-being.
- Advocate for clients by informing them of their rights and available resources, promoting empowered decision-making.
- Collaborate with attorneys, social workers, and community providers to deliver coordinated support and improve client outcomes.
Store Manager
Crepe Shop
Asbury Park, NJ
06.2020 - 09.2024
- Oversaw daily store operations, including inventory management, cash handling, and opening and closing procedures, while ensuring efficient workflow and accountability.
- Recruited, hired, trained, and scheduled employees, fostering collaboration, providing ongoing support, and helping team members succeed in their roles.
- Resolved customer concerns with professionalism and effective conflict resolution while maintaining a positive, fast-paced work environment.
Development Client Coach
Positive Development
Lakewood, NJ
12.2023 - 07.2024
- Support, guide, and coach individuals with autism spectrum disorders in various aspects of their lives.
- Enhance communication, social interaction, daily living, and other developmental skills during playtime.
- Collaborate closely with families, caregivers, and other professionals involved in the client's life to provide a coordinated and comprehensive approach to support.
Education
Masters of Social Work -
Rutgers University
New Brunswick, NJ05.2026
Master of Arts in Criminal Justice -
Rutgers University
New Brunswick, NJ05.2026
Bachelor of Arts - Criminal Justice, Minor: Sociology
Kean University
Union, NJ05.2024
Skills
- Client Advocacy & Resource Navigation
- Case Management & Care Coordination
- Crisis Intervention & Behavioral Support
- Trauma-Informed Care
- Client Assessment & Service Planning
- Interdisciplinary Collaboration
- Case Documentation & Record Management
- Behavioral Intervention & De-escalation
- Medication Management & Administration
Timeline
Social Work Intern
Innocence Project
09.2025 - 04.2026
Residential Counselor (I/DD)
SERV Behavioral Health Systems
04.2025 - Current
Systems Navigator Intern
New Jersey Office of the Public Defender
09.2024 - 04.2025
Development Client Coach
Positive Development
12.2023 - 07.2024
Store Manager
Crepe Shop
06.2020 - 09.2024
Bachelor of Arts - Criminal Justice, Minor: Sociology
Kean University
Masters of Social Work -
Rutgers University
Master of Arts in Criminal Justice -
Rutgers University